A:AnswerHello LJ999. Thank you for reaching out to us regarding your microwave oven light issue. We are sorry to hear this is happening. Please make use of the warranty and exchange the unit at the place of purchase. We apologize for the inconvenience. Olga
A:AnswerHello mavit - Thank you for your interest in this magnificent microwave. We highly recommend that the interior light bulb only be changed be a certified technician. Please let us know if you have any more questions. - John
A:AnswerHi Microwbuyer - The microwave has Cooking Complete Reminder. The Cooking Complete Reminder is a beep that occurs once every minute after the normal cooking cycle has ended. It is designed to remind you when the cooking time has completed. To terminate, touch Clear/Off or open the door. Keep in touch! Sue
A:AnswerHi Maribone - You should be pleased with your choice. This model has a Dinner Plate option. Simply press Dinner Plate pad repeatedly until the number of ounces appear in the display (9, 12, or 18 oz) and then Press Start. We also offer GE® 1.6 Cu. Ft. Countertop Microwave Oven JES1657SMSS (1150 Watts). It also has sensor Reheat option that senses the steam and automatically adjusts time and power for delicious cooking results. Press Reheat and Enter 1, 2, or 3 for the food code (refer to the Cooking Guide on page 9 of the Use and Care Guide for REHEAT) - 1= Pasta, 2= Fruits/Vegetables, 3=Dinner plate. The oven starts immediately. Thanks for considering GE. Keep in touch at GEAppliances.com - Sue
A:AnswerHi Lynda - The exhaust vent is on the left side if facing the door. Approximate Product Dimensions (WxHxD) (in.) 20 5/16 in x 12 in x 15 5/8 in. Microwaves need adequate air clearance on each side, the rear and the top to function properly. This allows good circulation for the intake and discharge air vents. We recommend 3" of clearance on both sides and the top and 1" clearance in the rear. MICROWAVE AIR CLEARANCE - COUNTERTOP ONLY MODELS: https://products.geappliances.com/appliance/gea-support-search-content?contentId=21668 - Thanks for choosing GE! Sue
A:AnswerHi Mylady- The power cord is approximately 39". It is on the top right side of the case in the rear, behind the control panel. Thanks for choosing GE. Enjoy! Sue
A:AnswerHi MzMo- The sounds cannot be turned off. Our GE® 2.0 Cu. Ft. Capacity Countertop Microwave Oven JES2051SNSS has Beeper Volume. Choose 0–3 for mute to loud. Thanks for viewing GE! SUE@GEA
A:AnswerHi DB- Cooking foods in a microwave oven for an extended period of time can cause a heat transfer not only to the internal oven walls and floor, but to the external cabinet as well. Heat is generated outward from the food being cooked. Additionally, the oven's interior lamp and the magnetron tube will contribute to external heat transfer. This condition is considered normal. It should be noted that the internal and external temperatures after extended cooking will vary, naturally, depending on the preparation and the length of the cooking time. Also, microwaves need adequate air clearance on each side, the rear and the top to function properly. This allows good circulation for the intake and discharge air vents; 3" of clearance on both sides and the top and
1" clearance in the rear. See the following link- MICROWAVE AIR CLEARANCE - COUNTERTOP ONLY MODELS: http://products.geappliances.com/appliance/gea-support-search-content?contentId=21668 - Thanks for choosing GE. Keep in touch! SUE@GEA
A:AnswerHi Lazza- Thanks for choosing GE! The inside of the microwave door is covered with a thick, clear plastic sheet that should not be removed. The purpose of this plastic is to prevent any interference with the metal screen in the door. This covering is glued on. Should this be removed or become damaged, the microwave should not be used and service should be contacted. On some microwaves, there may be a white plastic strip (or tape) on the inside of the door where the window meets the door frame. This is a protective film and should be removed. Keep in touch! SUE@GEA
A:AnswerHi Mums- Yes, the 12.75" turntable is removable for cleaning. Turntable and support must
be in place when using the oven. Cavity Dimensions are: 13-7/8" Width x 9-1/2" Height x 14-1/8" Depth. Keep in touch! SUEatGEA
