A:AnswerHi Paul - Thanks for reaching out to us regarding microwave operating sounds. We suggest to make sure the microwave is level (installed on flat surface). Make sure the turntable is properly installed. Microwaves need adequate air clearance on each side, the rear and the top to function properly. This allows good circulation for the intake and discharge air vents. Allow 3" of clearance on both sides and the top and 1" clearance in the rear. See MICROWAVE AIR CLEARANCE - COUNTERTOP ONLY MODELS: https://products.geappliances.com/appliance/gea-support-search-content?contentId=21668 - Also, we suggest to view the following links- NORMAL OPERATIONAL CHARACTERISTICS FOR A MICROWAVE: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15900 - MICROWAVE - ARCING OR MAKING SOUNDS:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17875 - Keep in touch at GEAppliances.com - Sue
A:AnswerHi JG - The power cord on countertop models is on the top right side of the case in the rear, behind the control panel. The power cord is approximately 39" in length. Thanks for your interest in GE! Sue
A:AnswerHi Andy - Approximate Product Dimensions: (WxHxD) (in.)
20 5/16 in x 12 in x 15 5/8 in. The front edge of the microwave (measured at door) should sit at least 3" or more back on the counter or shelf to avoid accidental tipping. Microwaves need adequate air clearance on each side, the rear and the top to function properly. This allows good circulation for the intake and discharge air vents. On countertop models, allow 3" of clearance on both sides and the top and 1" clearance in the rear. We suggest to view the following link- MICROWAVE AIR CLEARANCE - COUNTERTOP ONLY MODELS: https://products.geappliances.com/appliance/gea-support-search-content?contentId=21668 - Keep in touch! Sue
A:AnswerHi - GE® Countertop Microwave Oven JES1145SHSS cannot be mounted under a cabinet. Models PEM31SFSS and JEM3072SHSS are compatible with optional Undercabinet Hanging Kit JXA019K (sold separately). Thanks for choosing GE! Sue
A:AnswerHi Andy - Use the Pause/Off button when you need to start over when you are setting a button feature, or when you need to clear the display. For reference, see page 8 of the Use and Care Manual at the following link: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-40735.pdf - You can also open the door if you need to check or stir the food. Press Start to resume operation.
Thanks for choosing GE! Sue
A:AnswerHi Gtos - Yes, this is normal. The wiring diagram (mini-manual/schematic) is packaged with each model. The most common location in a countertop model is inside the actual case. It is not consumer accessible and for use by qualified service technicians. Thanks for choosing GE! Sue
A:AnswerThis microwave requires adequate clearance on each side for proper functioning. However, you may check GE microwave oven model # PEM31SFSS or JEM3072SHSS that may suit your requirement.
A:AnswerHi LuluM - The sounds cannot be muted on this microwave. GE® 2.0 Cu. Ft. Capacity Countertop Microwave Oven JES2051DNWW has Beeper Volume option. Press Beeper Volume and choose 0–3 for mute to loud. Thanks for choosing GE! Sue
A:AnswerHi Daisy - Thanks for reaching out to us and for choosing GE! Use the Pause/Off button when you need to start over when you are setting a button feature, or when you need to clear the display. For reference, see page 8 of the Owner's Manual at the following link: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-40735.pdf - Keep in touch at 1-800-626-2005 or GEAppliances.com - Sue
