Questions & Answers

Q: QuestionI have been looking at a Whirlpool OTR microwave. I have read, the fan starts up automatically, and you can not turn it off, when heating something on the stove below. Does this unit do this also? I want to control myself if vent fan is on.

Asked 3 years ago by RickH.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Slate

• A:Answer My fan NEVER goes on unless I turn it on with this GE microwave

  Answered 3 years ago by geoffman1275Verified Purchase

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Q: QuestionDoes the Turntable automatically work/come on or do you have to push the turntable button? I am use to to older microwaves that the turntable always worked. I don`t want a microwave where I have to turn on the turntable every time we use it. Thank you.

Asked 3 years ago by Techno.

• A:Answer Turntable operates on its own every time you operate the microwave.

  Answered 3 years ago by iatrVerified Purchase

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Q: QuestionWe are replacing model jvm3160df4bb. Is this model in stainless steel the same dimensions as we have very little space between the backsplash and bottom of the microwave. Also if it is, will the prior installation hardware location work for the new model?

Asked 3 years ago by Traveling2some.

• A:Answer I think the dimensions are exactly the same. I found the anchor holes are in the same place so you may need to drill new holes

  Answered 2 years ago by RobertLVerified Purchase

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Q: QuestionMy 2009 Goldstar MV1608WW over the range microwave quit. How hard is it to take the old one out and install a new microwave. Do I need to get a certain size microwave.

Asked 3 years ago by BettyB29.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White

• A:Answer Make sure dimensions are same or really close if its bigger it wont fit. Basic hand tools such as a drill, tape measure, etc. will get the job done

  Answered 3 years ago by AnonymousVerified Purchase

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Q: QuestionWhy does the inside fill with smoke after about a minute of running?

Asked 3 years ago by Emma.

• A:Answer Could be excess machine oil in the blower fan motor just burning off, if it doesn't smell like electrical or plastic it may just be temporary while its new. I'd watch it carefully though and make sure it doesn't continue to smoke or get worse over time. Maybe call GE or check if anyone on the internet has posted this problem. Good luck.

  Answered 3 years ago by DIYguy

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Q: QuestionWe are used to touching the screen and this items has a "button". What is the difference? Hard to see but it does not look like any of the descriptions are "raised" as to be a button??? Please explain as we do not want to have to puch a button.

Asked 3 years ago by Teddy.

• A:Answer No “buttons” all touchpad operation. Nothing is raised or sticks out of controls.

  Answered 3 years ago by iatrVerified Purchase

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Q: QuestionModel no JVM1650BH05 watts and cubic feet

Asked 3 years ago by Donna.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Black

• A:Answer 100 watts. Inside dimensions 13.5” deep. 9” tall. 19” wide

  Answered 3 years ago by PaulaCVerified Purchase

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Q: Questiondoes this model have a plug-in mode?

Asked 3 years ago by Anonymous.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White

• A:Answer If your asking about the plugin for a thermometer unfortunately not.

  Answered 3 years ago by FourofusVerified Purchase

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Q: QuestionMilk hot on top and cold at the bottom, is this normal? I just switched to the GE microwave, and it does not heat up drink properly. I did not had this issue with my previous microwave. is it broken? Or is it an expected issue with this specific device?

Asked 3 years ago by Aria.

• A:Answer Microwaves have a "stirrer" which is a spinning metallic plate in the top of the housing that disrupts the microwaves and bounces them around the oven's interior. That and the rotating turntable are supposed to help heat things more or less evenly but sometimes there can be hot or cold spots, try putting the containers you are heating not exactly in the middle of the turntable, if it consistently not heating evenly perhaps the stirrer is not functioning.

  Answered 3 years ago by DIYguy

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Q: QuestionI have a GE microwave model JVM3160 that is vented to the outside. Is the charcoal filter required?

Asked 3 years ago by KenO.

• A:Answer Probably not required, but likely recommended, otherwise your vent pipe might over time start to develop odors from things like fish that would be neutralized by the charcoal filter. Check your owners manual to see if it has any recommendations. I just replaced my old internally vented one that didn't even have a charcoal filter installed, never really noticed a problem but did notice a bit of residue from the fan exhaust on the underside of my nearby cabinetry develop over time.

  Answered 3 years ago by DIYguy

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Q: QuestionI have a Model:JVM1460AA that need replacement. Can I install the JVM3160DFCC using same space and use the same venting?

Asked 3 years ago by SaraT.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Bisque

• A:Answer If its the same size, most likely you can. Look at the overall dimensions and see if they are the same, and if they have the same kind of venting. My new GE was manufactured so I could configure the fan output to either outside through the top, outside through the back, or inside venting, just a couple screws and rotate the fan unit inside the housing to fit the kind of install you want to do.

  Answered 3 years ago by DIYguy

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Q: QuestionNeed to replace JVM240BV 001 over the counter microwave. What GE model is compatible?

Asked 3 years ago by Anonymous.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Black

• A:Answer not sure. I replaced the old one with the same model

  Answered 3 years ago by AnonymousVerified Purchase

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Q: QuestionWe recently got this microwave & installation took about 3 hours. It looks really nice, but we have run it twice now and it is extremely loud. Is this normal for this particular microwave, or did we get a faulty one? Hoping we don’t have to redo it all.

Asked 3 years ago by Whitt.

• A:Answer Mine had a little buzzing sound on one side when first installed that I fixed by tightening the mounting bolts and then wedging a bit of foam insulation in between the side and filler panel near where the sound was coming from, sometimes any appliance with a motor will just vibrate like that and anything that dampens that will fix the problem. Also, the blower fan might be running at the high setting, I'd check that. This model does have a fan that runs automatically but I think it has more than one speed.

  Answered 3 years ago by DIYguy

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Q: QuestionWill bump out kit jx15bumpbb work with ge model jvm316orf

Asked 3 years ago by Mike.

• A:Answer Work with ge products before.

  Answered 2 years ago by SharonMVerified Purchase

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Q: QuestionWhat GE model microwave can replace my old model #JVM1650BH01, it is no longer manufactured. Thank you, MT

Asked 3 years ago by MTJT.

• A:Answer The model JVM3160DFWW. I recommend it.

  Answered 4 months ago by MiguelG

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Q: QuestionHow do I turn the clock off?

Asked 3 years ago by Bdeer.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Electronic Touch Controls - Stainless Steel

Q: QuestionCame without an owners manual...only installation instructions.Where can I get the manual?

Asked 3 years ago by Anonymous.

• A:Answer You might be able to find it on the internet by searching the model number or by going to an appliance parts dealer online, the manual itself may be an item on the parts list.

  Answered 3 years ago by DIYguy

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Q: QuestionI just replaced my 5 yr old ge microwave with a new JVM3160RF8SS. The old turntable was 12.75 “ in diameter. The new turntable is 13.5 “. The new turntable hits the front door & has already chipped the paint. I had to put the old turntable back in. Why ?

Asked 3 years ago by RedDog.

• A:Answer My old plate was bigger than my new one. Are you sure you didn't mix them up? I tried the old greasy plate, and it definitely scraped the door.

  Answered 3 years ago by MGMcAnick

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Q: QuestionIs there a way to bypass the Express Cook feature if you need to cook for a more specific time?

Asked 3 years ago by Cole.

• A:Answer Press the "Cook Time" button near the top right first. Then enter the time and press "Start" (bottom right).

  Answered 3 years ago by user520504

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