Questions & Answers

Q: QuestionWhat can I replace my old jvm1441bh02 with? I see the one I have is no longer being produced

Asked 6 years ago by Anonymous.

• A:Answer Hi - All 30" over-the-range microwaves are approximately the same width, and are designed to fit into a 30" wide cabinet opening. Comparable models are GE® 1.7 Cu. Ft. Over-the-Range Microwave Oven JVM6172DKBB (Black)-JVM6172DKWW (White) and GE® 1.6 Cu. Ft. Over-the-Range Microwave Oven JVM3160DFBB (Black) JVM3160DFWW (White). These models can be easily converted to recirculating (non-vent). We also offer GE® 1.9 Cu. Ft. Over-the-Range Sensor Microwave Oven with Recirculating Venting JNM7196DKBB (Black)- JNM7196DKWW (White)- factory-assembled for non-vent so no conversion is necessary. We certainly appreciate your loyalty! Keep in touch at GEAppliances.com - Sue

  Answered 6 years ago by GE Answers

  
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Q: QuestionCan the over range microwave be used in built in cabinet?

Asked 6 years ago by Anonymous.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel

• A:Answer No, this microwave cannot be placed in a built-in cabinet.

  Answered 6 years ago by CommunityAnswer

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Q: QuestionWhat type of fuse this microwave use so I can replace it?

Asked 7 years ago by Vatinga83.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Slate

• A:Answer Hello Vatinga83. This is Richard. Thanks for the question. Due to the complexity of a microwave and its components, I recommend contacting GE Appliance Service to diagnose and repair this. You can schedule an appointment online at: http://www.geappliances.com/ge/service-and-support/service.htm Or if you prefer to call, you can reach our scheduling department at 1-800-432-2737, Mon-Fri 7 am – 10 pm ET, Sat-Sun 8 am – 6 pm ET. Thanks much!

  Answered 7 years ago by GE Answers

  
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Q: QuestionWe have a cabinet depth of 12 inches. I understand that the oven will protrude about 3.25 inches. Is this within the unit's tolerances?

Asked 7 years ago by JonandJen.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel

• A:Answer That is a fairly standard cabinet depth. Same as mine. The unit will protrude out about 3 inches. Looks fine

  Answered 6 years ago by MurphbrauVerified Purchase

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Q: Questiondoes anyone make a 36 inch long ventless microwave

Asked 7 years ago by roberto.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel

• A:Answer Hi Roberto - Thanks for viewing GE! If you are replacing a 36" over-the-range microwave, many current 30" over-the-range microwaves offer an optional 36" filler kit to allow it to be installed in a 36" cut-out opening. We do not offer a filler kit for this model (JVM3160RFSS). Check out GE® 1.7 Cu. Ft. Over-the-Range Microwave Oven JVM6172SKSS. Optional 36" Side Filler Panel Kit JX36CSS sold separately. Also, all models can be converted to recirculating (ventless). Recirculating Charcoal Filter JX81J included. Also, check out GE® 1.9 Cu. Ft. Over-the-Range Sensor Microwave Oven with Recirculating Venting JNM7196SKSS (no conversion necessary). Optional 36" Side Filler Panel Kit JX36DSS sold separately. We hope these models suit your needs. Keep in touch at 1-800-626-2005 or GEAppliances.com - Sue

  Answered 7 years ago by GE Answers

  
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Q: QuestionIf replacing my ge 30” microwave with a new ge 30” microwave can I use the existing bracket? Will it fit the new microwave?

Asked 7 years ago by Bob.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel

• A:Answer Hi Bob - When replacing an over-the-range microwave, the mounting bracket included with the new microwave should be used since the mounting bracket is specific to each model. The new screws, bolts, and exhaust adapter should also be used. All 30" over-the-range microwaves are approximately the same width, and are designed to fit into a 30" wide cabinet opening. Each microwave comes with the mounting hardware (mounting bracket, screws, exhaust adapter), top and rear templates, and installation instructions needed to make installation a simple process. This makes choosing a replacement microwave easy. We certainly appreciate your loyalty! Keep in touch! Sue

  Answered 7 years ago by GE Answers

  
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Q: Questiondoes it have to vent to the outside

Asked 7 years ago by alan.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel

• A:Answer Hi Alan - The microwave does not require outside venting. It can be easily converted to recirculating (non-vent). Recirculating Charcoal Filter JX81L is included. When converted to recirculating, the air will be recirculated through the disposable charcoal filter that helps remove smoke and odors. Check out the Installation Instructions: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-40675-4.PDF - Also, check out matching GE® 30" Free-Standing Electric Range JB625RKSS (Stainless/Black). Thanks for choosing GE! Sue

  Answered 7 years ago by GE Answers

  
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Q: QuestionWhich Model replaces the JVM 240wv 001 Thank You

Asked 7 years ago by Tim.

• A:Answer Unfortunately, I cannot answer that, but I can tell you that this is the 3rd microwave we have had in the past 12 or so years and every one had a different hole pattern to attach it to the wall. Not an insurmountable problem. But extra work and annoying. I would check directly with GE for an answer to your question.

  Answered 7 years ago by IrishlassVerified Purchase

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Q: QuestionIs there a current model that will go onto the mounting bracket for the JVM1540DP?

Asked 7 years ago by Marc.

• A:Answer I originally had another spacesaver, the new unit fit right into the old space.

  Answered 7 years ago by LadySarahVerified Purchase

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Q: QuestionTo replace GE Over the Range Microwave Oven 1.3 Cu Ft Model MHJ7130XEQ -O will the GE 1.6 Cu Ft model JVM3160DFWW work?

Asked 7 years ago by Anonymous.

• A:Answer no

  Answered 1 month ago by Anonymous

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Q: QuestionHello I have ge microwave oven model jvm1440wh04, which has a crack in the door. I believe it would be less expensive for me to get a new microwave rather then a new door. What model would fit in the over the range position this model currently fills. Tha

Asked 7 years ago by Jen.

• A:Answer Measure your old microwave. Most are a standard size. Find one online you like. Look at the dinentions of the new microwave to see if it is he same as your old one. Pay for the installation. Hope this helps.

  Answered 6 years ago by Octy

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Q: QuestionWe are replacing a Black GE profile microwave, model JVM1870BF06 (or OG at the end) Will this model ffit or is there another model we should look at. We are looking at the JVM3160DFBB that you currently have

Asked 7 years ago by JVM3160DFBB.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Black

• A:Answer Hi - We certainly appreciate your loyalty! Yes, JVM3160DFBB (29 7/8W x 16 1/2H x 15 1/4D) will fit in the same space as JVM1870BF06 (29 7/8W x 16 13/32H x 15 1/4D). You can choose any model. All 30" over-the-range microwaves are approximately the same width, and are designed to fit into a 30" wide cabinet opening. Your current model has Sensor Cooking Controls (senses the steam from foods cooking and automatically adjusts time and power for delicious cooking results). The comparable models are GE® 1.7 Cu. Ft. Over-the-Range Sensor Microwave Oven JVM6175DKBB and GE® 1.9 Cu. Ft. Over-the-Range Sensor Microwave Oven JVM7195DKBB. Also, model JVM7195DKBB has an easy- clean, dark gray enamel interior with Steam Clean option. Messes inside the microwave are easy to wipe away after steam loosens food grime. Play Video to view interior: https://www.youtube.com/watch?v=wSIh-YJSlt0&t=0s&list=PLX8_V2wHGuhntzHGB3F5dEMg4YMkWMcxt&index=2 - Keep in touch! Sue

  Answered 7 years ago by GE Answers

  
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Q: QuestionHow much would it be to replace the handle?

Asked 7 years ago by Melissapittsburgh.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel

• A:Answer I have an account at a local supply house and they run about $15 or so, you can most likely get them online using model number, some times install is tricky if it has a hidden seal covering the screws, feel free to email me for more info, i am in the Denver area [email protected]

  Answered 6 years ago by DICKDOUGVerified Purchase

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Q: QuestionWhy is there a height difference between the slate & the stainless steel?

Asked 7 years ago by J0hnna.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel

• A:Answer Hi J0hnna - Both models (JVM3160RFSS / JVM3160EFES) are the same height- 16 1/2" (rear)- 15 3/4" (front). The rear (overall height) is not listed for model JVM3160EFES. A website correction request will be sent to BestBuy. We suggest to view the Quick Specs at the following link: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=340169_jvm3160rf_c3.pdf - Thanks for choosing GE! Keep in touch- Sue

  Answered 7 years ago by GE Answers

  
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Q: QuestionI have a GE Profile Spacemaker XL 1800. It just died and we need to replace it. Will this fit into the space cabinet area? Thanks.

Asked 7 years ago by 9313.

• A:Answer THIS MICROWAVE WILL FIT EASILY WHERE A VENT, OR IN OUR CASE REPLACED AN OLDER EXISTING ABOVE THE STOVE MICROWAVE. ONLY TOOK THE INSTALLER 15 MINUTES.

  Answered 7 years ago by RANGERICVerified Purchase

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Q: QuestionCan I install this microwave over a gas range?

Asked 7 years ago by fhs.

• A:Answer Yes, this product can be installed over a gas range.

  Answered 7 years ago by CommunityAnswer

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Q: QuestionHow do you reset the filter.

Asked 7 years ago by Anonymous.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel

• A:Answer Hi - GE® 1.6 Cu. Ft. Over-the-Range Microwave Oven JVM3160RFSS does not have a reset filter option. The charcoal filter should be replaced when it is noticeably dirty or discolored (usually after 6 to 12 months, depending on usage). Some models with an Upfront Filter have a Reset Filter notification light on the control panel to indicate when it is time to change the filter. The Reset Filter reminder will light every 6 months. On these models, press and hold Reset Filter for 3 seconds. Keep in touch! Sue

  Answered 7 years ago by GE Answers

  
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Q: QuestionAre any OTR microwaves available in Biscuit color? Thank you!

Asked 7 years ago by Audrey.

• A:Answer The GE that I just bought is available in bisque.

  Answered 7 years ago by CharlesVerified Purchase

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Q: QuestionI'm looking to replace JVM1752SP2SS and I'm wondering will this unit be able to be installed easily with the current holes. I can no longer find the original JVM1752SP2SS model. Is there a recommendation which microwave to use?

Asked 7 years ago by Solomon.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel

• A:Answer Hi Solomon- We certainly appreciate your loyalty! The comparable model with sensor cooking controls is our GE® 1.7 Cu. Ft. Over-the-Range Sensor Microwave Oven JVM6175SKSS (Approx. Product Dimensions (WxHxD) (in.) 29 7/8 in x 16 1/2 in x 15 in). You can choose any model. All 30" over-the-range microwaves are approximately the same width, and are designed to fit into a 30" wide cabinet opening. Each microwave comes with the mounting hardware (mounting bracket, screws, exhaust adapter), top and rear templates, and installation instructions. This makes choosing a replacement microwave easy. NOTE: When replacing an over-the-range microwave, the mounting bracket included with the new microwave should be used since the mounting bracket is specific to each model. The new screws, bolts, and exhaust adapter should also be used. Enjoy! Sue

  Answered 7 years ago by GE Answers

  
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