“I have a new JVM6172SK5SS microwave. The vent fan always come on immediately when in use, and is HUGELY noisy. The cooktop is not in use, and there is no other source of heat or steam. How can I disable the fan from always automatically starting?”
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Hi Donna - Thank you for reaching out to us. We are deeply sorry to hear this is happening. We would recommend contacting GE service to come out and take a look at the microwave to determine why this is happening. This is not a function of the microwave that can be disabled. Please call 1-800-432-2737 M-F 7am-10pm, Sat 8am-6pm, Sun 8am-6pm EST to schedule a service appointment. We apologize for any inconvenience or frustration this may be causing you. All our best! Vikki@GEA
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