Questions & Answers
- Model:
- GUD24ESSMWW
- |
- SKU:
- 6175641
Q: QuestionDoes this unit have an option for a side vent instead of a rear vent?
Asked by Sidevent.
- A:Answer Yes. It can be vented either side or at the back.
Answered by DLewis
Q: QuestionHow does the dryer stack on top of the washer and still let it be a top loading washer
Asked by Rosie.
- A:Answer It's permanently attached. & indeed the washer. Is top loading. We had this for 9 years & the washer broke so we just replaced it with the same one (that has s been a little updated a bit, thru the years.) It is a great washer dryer.
Answered by Kath
Q: QuestionCan this unit be installed with out an outside vent?
Asked by Carolyn104.
- A:Answer Hi Carolyn104 - Thanks for viewing GE Model GUD24ESSMWW! The dryer must be exhausted to the outside. It cannot be installed without an outside vent. We suggest viewing the Quick Specs at the following link: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=GUD24ESSM_24GSSM_C3.pdf - We offer GE® 24" 4.1 Cu.Ft. Front Load Ventless Condenser Electric Dryer Model #: GFT14ESSMWW. This dryer can be installed conveniently in a closet, placed under a counter or stacked in a corner without the need to vent externally. Pair with GE® 24" 2.4 Cu. Ft. ENERGY STAR® Front Load Washer with Steam Model #:GFW148SSMWW. Optional Stacking Kit GFA24KITL is sold separately. If you have any additional questions, don’t hesitate to ask. We are also happy to help at GEAppliances.com! Sue
Answered by GE Answers

Q: QuestionHow many Amps is required for the 240V?
Asked by Anonymous.
- A:Answer Hi - Thanks for viewing GE Model #GUD24ESSMWW! This appliance should be connected to an individual, properly-grounded branch circuit with 240V single-phase 60 Hz electrical service and should be protected by 30-amp time-delay fuses or circuit breakers. We suggest viewing the Specifications document here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=GUD24ESSM_24GSSM_C3.pdf - If you have any additional questions, don’t hesitate to ask. We are also happy to help at GEAppliances.com! Sue
Answered by GE Answers

Q: QuestionDoes the washer and dryer have a light on the back of the dryer? Model NumberGUD24ESSM
Asked by Barbie.
- A:Answer Hi Barbie - Thanks for viewing GE Model # GUD24ESSMWW! The dryer does not have a light. Keep in touch at GEAppliances.com. Sue
Answered by GE Answers

Q: QuestionAre the dimensions size
Asked by Anonymous.
- A:Answer Hi - Thanks for viewing GE Model GUD24ESSMWW! Approximate dimensions are as follows: 74 7/8 H x 23 3/4 W x 27 3/8 D. We suggest viewing the Specifications document at the following link for all product dimensions and more: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=GUD24ESSM_24GSSM_C3.pdf - If you have any additional questions, we are also happy to help at GEAppliances.com! Sue
Answered by GE Answers

Q: QuestionDoes this machine have an agitator
Asked by Jess.
- A:Answer Hi Jess - Thanks for viewing GE Model GUD24ESSMWW! Yes, the washer is equipped with a traditional agitator. Keep in touch at GEAppliances.com. Sue
Answered by GE Answers

Q: QuestionWhats the Amp on this unit?
Asked by dd.
- A:Answer Hello and thank you for reaching out about this excellent laundry center. Model GUD24ESSMWW should be connect to a 30 amp circuit. Please let us know if you have any more questions. - JB
Answered by GE Answers

Q: QuestionI have leveled the unit but it sounds like a brick is in it when washing cloths. What do i do? sku # 6175641
Asked by dean0.
- A:Answer Hello dean0 - Thank you for reaching out. We are sorry to hear about the noise in your washer. If this is a new unit, make sure all the shipping hardware has been removed. When loading the unit, make sure the load is made up of like style pieces and distributed evenly. Thanks. - JB
Answered by GE Answers

Q: QuestionNo provision for outdoor venting. Is there another solution?
Asked by DoctorS.
- A:Answer Hi DrScope - Thanks for considering GE Model GUD24ESSMWW! If outdoor venting is not available, we suggest GE® 24" 4.1 Cu.Ft. Front Load Ventless Condenser Electric Dryer Model # GFT14ESSMWW and GE® 24" 2.4 Cu. Ft. ENERGY STAR® Front Load Washer with Steam Model # GFW148SSMWW. Optional Stacking Kit GFA24KITL is sold separately. If you have any additional questions, do not hesitate to ask, we are happy to help at GEAppliances.com! Sue
Answered by GE Answers

Q: QuestionDoes the electric dryer need to be vented or is there a collection screen?
Asked by TomH.
- A:Answer Hi TomH - Thanks for viewing GE Model GUD24ESSMWW! The dryer must be vented to the outside. We suggest viewing the Specifications document at the following link: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=GUD24ESSM_24GSSM_C3.pdf - Keep in touch at GEAppliances.com. Sue
Answered by GE Answers

Q: QuestionHi, the link to installations and details is not working. Thanks
Asked by Cety.
- A:Answer Hi Cety - Thanks for considering GE Model GUD24ESSMWW! We are sorry to hear you were unable to download the installation guide and glad to help. Try this link: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=31-16781-3.pdf - Or, manuals can be downloaded from our website www.geappliances.com. Keep in touch! Sue
Answered by GE Answers

Q: QuestionDoes the washer tub have stabilizer straps installed on it like the larger washer units? If not can they be installed to help with out of balance loads that seem to make a lot of noise during the spin cycle.
Asked by Robert.
- A:Answer Hi Robert - Yes, all GE Appliances washer tubs move freely within our exclusive auto balance suspension system. It is a rod and spring floating suspension, designed to withstand extensive out of balance situations without the need for an "out of balance" switch. During an out of balance load, the basket is allowed to "float" forward and backward, side to side, and up and down. As a result, the clothes basket can move freely, and this is normal. Also, the balance ring is an enclosed plastic container that is partially filled with a salt water solution. The two halves of the balance ring are welded together to form a permanent seal. It is attached to the inner clothes basket and allows the basket to spin smoothly if an uneven load creates an out-of-balance situation. Thanks for your interest in GE. Keep in touch at GEAppliances.com. Sue
Answered by GE Answers

Q: QuestionDoes the washer and dryer run off 110 regular plug? Or what is it?
Asked by KathyJo.
- A:Answer Hi KathyJo. Good question. This appliance should be connected to an individual, properly-grounded branch circuit with 120/240V single-phase 60 Hz electrical service and should be protected by 30-amp time-delay fuses or circuit breakers. This appliance is manufactured with neutral connected to the frame. Power cord should be purchased separately. - NOTE: These appliances are not approved for 120-volt operation. We hope that this helps! Stay safe and healthy.
Answered by GE Answers

Q: Questionwhat wattage is it? Does the dryer plug into the dryer?
Asked by Julio.
- A:Answer Hi Julio - Thanks for considering GE Model GUD24ESSMWW! Unitized washer dryer units only have one power cord. There is not a separate cord for the washer and the dryer. The washer does not plug into the dryer. The power cord is sold separately. Electric models should be connected to a dedicated 120/240V 30-amp time-delay fuse or circuit breaker. The 240 will power the dryer, and the unit internally steps it down to 110/120V for the washer. Here's the link to view the Quick Specs document: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=GUD24ESSM_24GSSM_C3.pdf - Keep in touch at GEAppliances.com. Sue
Answered by GE Answers

Q: QuestionCan I run the washer & dryer at the same time? And is there only 1 power cord for the unit, or 1 for washer & 1 for dryer? Will it hold a queen size quilt? Thanks
Asked by HFamily.
- A:Answer Hi Elicia - Thanks for considering GE Model GUD24ESSMWW! Yes, you can use the washer and dryer at the same time. This model uses a single power cord. It should be connected to an individual, properly-grounded branch circuit with a 240V single-phase 60 Hz electrical service and should be protected by 30-amp time-delay fuses or circuit breakers. The washer/dryer can accommodate a queen size quilt. Keep in touch at GEAppliances.com. Sue
Answered by GE Answers

Q: QuestionIs there a proper way to select the water level? I know its supposed to sense the amount of clothes that's in there and adjust but the level is way too low for the amount of clothes in there. the clothes at the top doesn't even get wet. How can i fix this
Asked by Anonymous.
- A:Answer Hi - Thanks for reaching out to us regarding your GE Laundry Center. We are happy to provide assistance. The Department of Energy (DOE) sets standards for washer water usage. Over the years, the amount of allowable water usage has been reduced. With washers using less water and energy, you will no longer see a wash basket full of water. Most washers are now programmed with load sensing to adjust water levels based on the cycle and load size, so the amount of water used will vary. This model has auto-load sensing so the washer will automatically measure the load size and add just the right amount of water. The water level cannot be selected manually. The agitator is designed to drive the clothes down into the water for thorough cleaning. You can also choose Deep Rinse option even if you are not using a fabric softener. Overloading may negatively impact wash performance. Load dry items loosely, no higher than the top row of holes in the washer basket. We suggest viewing the illustrations of water levels on page 11 of the Use and Care Manual at the following link: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-90581-5.PDF - Choosing Bulky Items cycle provides a max fill water level to match bulky items and incorporates a deep fill rinse to effectively rinse bulky items. We hope this is helpful. Keep in touch at GEAppliances.com. Sue
Answered by GE Answers

Q: QuestionCan you send me pictures OF THE electric cord it carries for sku# 6175641
Asked by JO.
- A:Answer Sorry, not able to take a picture
Answered by Anonymous
Q: QuestionWhat type electic cord does it have
Asked by JOSE.
- A:Answer Hello JOSE, thank you for your question. The power cord you will need to purchase purchase will be dependent on the type of electrical outlet you have. This washer/dryer combination unit requires 2-wire plus ground, 120 Volt, single phase, 60 Hz, alternating current. We hope this helps! -Chris@GEA
Answered by GE Answers

Q: QuestionIs there a difference between a drain hose and a fill hose? Also what is the diameter size required for the exhaust on the dryer?
Asked by Bkeleher.
- A:Answer Hi Bkeleher - Thanks for considering GE! Yes, the drain hose (included) and fill hoses (sold separately) are different. Take a look at the following links- WASHER DRAIN HOSE INFORMATION:https://products.geappliances.com/appliance/gea-support-search-content?contentId=17516 - WASHER - INLET FILL HOSES: https://products.geappliances.com/appliance/gea-support-search-content?contentId=22658 - Also, 4” diameter dryer duct is required. We suggest viewing the Installation Guide at the following link for complete details: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=31-16781-3.pdf - Thanks for choosing GE. Keep in touch at GEAppliances.com. Sue
Answered by GE Answers

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