“Machine shot off Not draining.”

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• Hope you called GE service and they were able to help. If not, check your circuit. This happened to me over a month ago and the switch was turned off. When I switched it back on it started draining and worked just fine after. I do not know the cause of it yet. I was told it may possibly be the sensor lid or the electrical of my apt complex.

  Answered by Anabanana 6 years ago

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• Hi Deo - Make sure the drain hose is not kinked or clogged or not trying to drain more than 8 ft. higher than the floor. See the following Troubleshooting link for tips- TOP LOAD WASHER WILL NOT DRAIN: https://products.geappliances.com/appliance/gea-support-search-content?contentId=23080 - If you need further assistance, you can schedule an appointment online at GEAppliances.com/service or call 1-800-GECares (1-800-432-2737) - Keep in touch at GEAppliances.com - We are always eager to help! Sue

  Answered by GE Answers 6 years ago

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