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Hi Abigold7footer- Yes! Detergent packets (pods) should be added to the bottom of the wash basket before adding clothes. Check out "Getting started" on page 5 of the Owner's Manual: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-90576-2.PDF - Thanks for choosing GE. Enjoy! Sue
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