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Hi Curtis- We are happy to help! If the fill light stays on (water not entering the washer), Check your house water supply. Turn on both supply valves after installation. As soon as the light starts to flash, the washer will initiate a 4 minute lockout period. The washer controls won’t respond/change during this time. After the 4 minutes, you can begin your cycle again. If you try to bypass the lock-out period by unplugging the washer, the 4 minute timer will start over again. For reference, see page 13 of the Owner's Manual at this link: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-90576.pdf - Also, view TOP LOAD WASHER - FILL FUNCTION: https://products.geappliances.com/appliance/gea-support-search-content?contentId=36353 - TOP LOAD WASHER - NO FILL: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17383 - Keep in touch at 1-800-626-2005 or GEAppliances.com - Sue
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