“I started a cycle. Washer filled and now it will not go to the wash cycle. I hear a clicking noise but nothing else happens. It is the gtw460asjww and I purchased it dec16”
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Its sound like the dial senor is got a few broken senors need to replace the center dial.
Sorry, there was a problem. Please try again later.Hi Arhl- We are sorry to hear of this experience with your washer and glad to offer assistance. The electronics may need to be reset. Unplug washer, wait 2 minutes, plug back in and press Start. Make sure the washer lid is down. The washer will not agitate or spin with the lid up, though many models will still fill and drain and the timer will advance. If the washer is not agitating, you may need to reset your washer motor. If your washer senses a power spike, unbalanced load, or disruption in power it will send a fault code to your motor and may require the motor to be reset: Unplug the washer for 1 minute from the electrical outlet. Plug the washer back in and lift and lower the lid 6 times within a 12 second period. You have 30 seconds to start lifting and lowering the lid. The lid must be raised a minimum of 2” ensure the magnetic connection on the lid is interrupted. Make sure you close the lid completely each time. The motor has now been reset and is ready for you to start a cycle. Play Video: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17391 - Learn more at the following link- TOP LOAD WASHER FILLS BUT WILL NOT AGITATE: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17398 - To schedule a service appointment, please contact GE Appliance Service at 1-800-432-2737 or schedule a service appointment online: https://www.geappliances.com/ge/service-and-support/service.htm?ICID=GEARsupportflyout-service - We hope this is helpful. Keep in touch! SUE@GEA
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