1-2 of 2 Answers
If you are using a softener you MUST press deep rinse in order to release the softener into the wash. Hope this helps.
Sorry, there was a problem. Please try again later.Hi Lucy- The Deep Rinse option needs to be selected for the fabric softener to dispense from the tray. This option is located under Spin options. Play Video: https://www.youtube.com/embed/fbkVOdkZJ5E?rel=0 - (Your model has a Deep Rinse touch pad vs a dial as shown). Also, view pages 6 and 12 of the Owner's Manual: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-90586.PDF - Keep in touch! Sue
Sorry, there was a problem. Please try again later.
