A:AnswerWe're glad you reached out about this. The model that you mentioned (GTW465ASNWW) is not ENERGY STAR® Qualified. However, the model that you left this question on (GTW500ASNWS) is ENERGY STAR® Qualified. We hope this is insightful. Please connect with us again if you have any other questions moving forward. All the best, Kelsey@GEA
A:AnswerHi - Thank you for reaching out to us with this great question. You do need to press the Deep Fill pad when setting your cycle with every load. This selectin is not retained in the memory of the electronics. We hope you choose this fantastic clothes washer for your home. Kind regards - Vikki@GEA
A:AnswerI use a Downy ball. You fill it w fabric softener and drop it in on top of the clothes. During the spin cycle, it dispenses. A Downy ball can be purchased at Walmart or Target.