Questions & Answers

Q: Questiondoes this model have a battery backup .can I purchase one

Asked 5 years ago by James.

• A:Answer Hi James - Thanks for viewing GE Model JGBS60DEKWW! This range does not have battery back-up. We offer Hotpoint® 30" Free-Standing Gas Range with Cordless Battery Ignition Model #: RGBS200DMWW. If you have any additional questions, we are also happy to help at GEAppliances.com. Keep in touch! Sue

  Answered 5 years ago by GE Answers

  
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Q: QuestionCan you order parts for this stove at Best Buy?

Asked 6 years ago by Lucy.

This question was asked about the related product: GE - 4.8 Cu. Ft. Freestanding Gas Range - Bisque

• A:Answer Hi Lucy - Thanks for choosing GE Model JGBS60DEKCC! We encourage you to contact our GE Appliances Parts Team for assistance at 1-877-959-8688, Mon–Fri 8am–7pm, Sat 8:30am–5pm ET. You can also chat or email us from our "Contact Us" page at GEApplianceparts.com. We look forward to hearing from you soon! Sue

  Answered 6 years ago by GE Answers

  
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Q: QuestionDo the exterior sides get HOT.

Asked 6 years ago by Murph.

• A:Answer Hi Murph - Our ranges meet all standards set by the Underwriters Laboratories (UL). UL evaluates external temperature limitations for ranges. The front and sides of a range can vary from 152 to 212 degrees F., depending on the materials. There are currently no temperature limitations for the horizontal surface, or cooktop, of a range. Complies with maximum allowable wood cabinet temperatures of 194F. See Installation Guide: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=31-10893-5.PDF - Keep in touch! Sue

  Answered 6 years ago by GE Answers

  
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Q: QuestionI did not get an owners manual with the stove and I'm not sure how to use the oven and timer how can I get an owners manual

Asked 7 years ago by Anonymous.

• A:Answer I did not receive an owners manual for my newly purchased GE oven. Model number GGF600AV2SS

  Answered 9 months ago by GEOVEN

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Q: QuestionI'm a little puzzled?? I just upgrade my oven, which is the same oven, but the knob of the oven is now in the stove's top panel, which houses the clock, light etc. My question: does the oven suppose to have a pull out drawer? I have a rack.

Asked 5 years ago by CMoore.

This question was asked about the related product: GE - 4.8 Cu. Ft. Freestanding Gas Range - Bisque

• A:Answer Hi there, CMoore - Great question! This range has a broiler drawer. The broiler drawer is a broiler compartment which allows you to toast, darken, and broil your food - supplies a concentrated heat for crisping and browning. Thanks so much for checking! -Mikayla

  Answered 5 years ago by GE Answers

  
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