Questions & Answers

Q: Questioncan this stove be lit manually in event of power failure?

Asked 3 years ago by dale.

• A:Answer Hello. We appreciate you reaching out with this great question – we know how important being able to use your stove if there’s a power failure can be, and we’re glad to advise. If the power fails, the oven is inoperable and you should not attempt to operate it. But the surface burners can be lit with a match; using extreme caution, you can hold a lit match near the ports beneath the surface burner cap, then slowly turn the knob to the LITE position. Once lit, the burners will operate normally. We do discuss this in the manual as well, on page 8; if you’d like to view that, it’s linked here: https://files.bbystatic.com/orExB%2BKQEkqwtyc0AuAtVA%3D%3D/User%2BManual . We hope this is helpful. We’re always glad to assist if you have any other questions or concerns – all the best! -Sarah@GEA

  Answered 3 years ago by GE Answers

  
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Q: QuestionDoes this model include an airfry basket?

Asked 3 years ago by Midwest.

• A:Answer No, it does not.

  Answered 3 years ago by Papabear47Verified Purchase

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Q: QuestionWhat is total btus for this stove?

Asked 3 years ago by Anonymous.

• A:Answer Hello. Thanks for reaching out about this stove. The BTU specifications are as follows: Burner - Left Front 18,000 BTU Power Boil, Burner - Left Rear 5,000 BTU Precise Simmer, Burner - Right Front 9,500 BTU, Burner - Right Rear 12,000 BTU, and Burner - Center 10,000 BTU Oval. We hope this is the information you were looking for, and if you have any additional questions, please reach out. We are happy to help!- Kianna@GEA

  Answered 3 years ago by GE Answers

  
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Q: QuestionConsidering buying this model or the 5.3 c.f. model. Does the "seam-cleaning" mode require addition of water to some sort of reservoir or directly to the oven? Also, is there much difference in available cooking space between the 5.0 and 53 models?

Asked 3 years ago by Hawkeye.

• A:Answer Not sure about the space difference but you do have to add water for the steam cleaning. Which means you don’t have to run a water line

  Answered 3 years ago by StevoVerified Purchase

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Q: QuestionWhere is the broiler? In the main oven compartment or down below?

Asked 3 years ago by Anonymous.

• A:Answer Hey there, this is an excellent question and we're happy to help. The broiler is located at the top of the oven cavity to assist with quicker cooking, browning, charring or caramelizing. If you have any other questions, let us know. We'd love to see you in our GEA family! - Guy@GEA

  Answered 3 years ago by GE Answers

  
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Q: QuestionI need a new stove and I like this one but want to make sure that you do not need a 220 electric line for it. was talking to someone on phone and they said it was needed.

Asked 3 years ago by Teresa.

• A:Answer Thanks so much for reaching out with your question! We're happy to help. This range's electrical requirements are: 120v; 60Hz; 15A. We hope this helps! Please let us know if you have any other questions. We are here for you. -Chris@GEA

  Answered 3 years ago by GE Answers

  
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Q: QuestionIf one stove top burner goes bad and stops working do all the burners stop working?

Asked 3 years ago by Geological.

• A:Answer No all other are still working

  Answered 3 years ago by IreneCVerified Purchase

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Q: QuestionDoes this range have a bread proof function in the oven?

Asked 3 years ago by Anonymous.

• A:Answer This function is not mentioned in the manual and doesn't appear in the controls.

  Answered 3 years ago by Anonymous

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Q: Question-Is there a grate available for the center burner instead of the griddle? Is the included griddle aluminum or cast iron, and does it have a non-stick coating? -Can I use this oven set at a low temperature for a long period of time, like for dehydrating?

Asked 3 years ago by Ann.

This question was asked about the related product: GE - 5.0 Cu. Ft. Freestanding Gas Convection Range with Self-Steam Cleaning and No-Preheat Air Fry - White

• A:Answer Hello. Thanks for reaching out! There is a grate available to use. The model number is JXGRATE1. The griddle is nonstick aluminum. This unit comes with a No Preheat Air Fry feature. Many people use air fryers to achieve the same result as dehydrating. It also comes with Warm mode that can be used to keep foods warm for up to 3 hours. It is recommended that it not be used to heat cold food other than crisping crackers, chips, or dry cereal. We hope this helps, and should you have any additional questions, please reach out to us!- Kianna@GEA

  Answered 3 years ago by GE Answers

  
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Q: QuestionCan the stove grates be cleaned in a dishwasher?

Asked 1 year ago by KevinO.

• A:Answer Yes they can be cleaned in the dishwasher.

  Answered 1 year ago by MartinPVerified Purchase

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Q: QuestionDoes the bottom drawer open and allow for storage?

Asked 2 years ago by Baker.

• A:Answer Yes, it does. It's a bit awkward to open (need two hands for it to work well, most of the time) and it's a bit flimsy, but yes, it opens and there is space for storage.

  Answered 2 years ago by GerhardVerified Purchase

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Q: QuestionAre the knobs made out of plastic or metal?

Asked 2 years ago by Matt.

• A:Answer Plastic

  Answered 2 years ago by AnonymousVerified Purchase

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Q: QuestionIn one question GE ANSWERS says the griddle is "non-stick aluminum". In another question GE ANSWERS says the griddle is "cast iron". So which is it?

Asked 2 years ago by Anonymous.

This question was asked about the related product: GE - 5.0 Cu. Ft. Freestanding Gas Convection Range with Self-Steam Cleaning and No-Preheat Air Fry - White

• A:Answer GE answered this question for me. The griddle is nonstick aluminum.

  Answered 2 years ago by DRitz

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Q: QuestionDoes the center grill get to hot to touch when the other burners are lit?

Asked 3 years ago by Tina.

• A:Answer Hello. Thanks for checking with us! Yes, other surfaces of the appliance may become hot when the burners are lit. We hope this information helps, and should you have any additional questions, please reach out to us!- Kianna@GEA

  Answered 3 years ago by GE Answers

  
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Q: QuestionDoes this model have a variable broil function.

Asked 3 years ago by Linda.

• A:Answer Hi there - Great question! This range has a Hi/Low Broil feature. The temperature for the Hi setting is 550 degrees F and the temperature for the Low setting is 450 degrees F. Thanks for asking and for considering GE Appliances. -Mikayla@GEA

  Answered 3 years ago by GE Answers

  
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Q: QuestionI was told that I need to be careful what stove I buy since my gas valve is in an odd location on the wall and a lot of modern stoves only have a small square inset for the gas valve . Where is the inset for the gas valve for this model?

Asked 3 years ago by Jes.

• A:Answer I hope this is helpful

  Answered 3 years ago by Joev

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Q: Questioncan the oven operate both ways? Convection and standard

Asked 3 years ago by Anonymous.

This question was asked about the related product: GE - 5.0 Cu. Ft. Freestanding Gas Convection Range with Self-Steam Cleaning and No-Preheat Air Fry - Slate

• A:Answer Hello, there. Great question! This range comes with traditional bake/broil modes as well as convection bake/roast. Check out this link, starting on page 18, to learn more about the cooking modes: https://files.bbystatic.com/orExB%2BKQEkqwtyc0AuAtVA%3D%3D/User%2BManual.We hope this helps!- Kianna@GEA

  Answered 3 years ago by GE Answers

  
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Q: QuestionCan you use lp gas

Asked 3 years ago by Don.

• A:Answer Thanks so much for taking the time to reach out to us about this great range. We're happy to help! This range leaves the factory set for use with natural gas. If you want to convert to propane gas, the conversion must be performed by a qualified propane gas installer. The conversion orifices and instructions can be found on back of the range. Please feel free to contact us any time with questions you may have as we are always here to help. -Chris@GEA

  Answered 3 years ago by GE Answers

  
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Q: QuestionHi there, do you know what size Gas Hose I need to buy for this Gas Range (GE - 5.0 Cu. Ft. Freestanding Gas Convection Range with Self-Steam Cleaning and No-Preheat Air Fry - Stainless Steel)?

Asked 1 year ago by KevinDelaney9.