Questions & Answers

Q: QuestionShould the oven fan operate during air fry function?

Asked 3 years ago by derf.

• A:Answer Yes, I used the air fryer option at 450 degree temp and the oven fan automatically started.

  Answered 3 years ago by IJSChicagoVerified Purchase

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Q: QuestionDoes this oven have a window? It appears like it does according to the pictures, but the specs say that it does NOT.

Asked 3 years ago by Anonymous.

• A:Answer Greetings, We'll be more than happy to answer your question! This oven does have a window that you can see your food cooking through. It even has an oven light to help see your food cooking without having to open the oven. Thanks for taking the time to reach out. Stay well! Mike@GEA

  Answered 3 years ago by GE Answers

  
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Q: QuestionIs this stove Prop 65 Compliant or does it have a warning?

Asked 3 years ago by pmelendez.

This question was asked about the related product: GE - 5.0 Cu. Ft. Freestanding Gas Convection Range with Self-Steam Cleaning and No-Preheat Air Fry - Slate

• A:Answer Greetings, We comply with all federal, state and international requirements regarding hazardous substances and meet those standards. We also comply with federal and state chemical labeling laws, like California Proposition 65. The presence of a Proposition 65 warning does not necessarily mean the product is unsafe or poses a health risk. Over 800 chemicals are on this list, including wood dust, nickel (found in stainless steel), nicotine, and alcohol. Additionally, even inaccessible parts can cause the warning. We can understand your concern; however, we do not provide detailed information about what causes the Prop 65 warning to apply. If documentation is required please write to our Consumer Relations Headquarters. GE Appliances Consumer Relations Headquarters AP4-128 Louisville, KY 40225. We hope this helps. Mike@GEA

  Answered 3 years ago by GE Answers

  
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Q: QuestionHow soon can I expect to receive the stove if I order today?

Asked 3 years ago by Salena.

• A:Answer Best Buy was pretty good in there date to delivery depend on what’s in stock.

  Answered 3 years ago by CindyLuVerified Purchase

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Q: QuestionWhat is the best way to clean the griddle? I don't really use it but it has become not too great looking and I have tried many ways to clean it. I clean it and treat it as I do my cast iron pans but it doesn't look good and feels sticky.

Asked 3 years ago by Donna.

• A:Answer Hey there, and thanks for reaching out to us about this concern. We regret any trouble you’ve had with cleaning the griddle – we know that must have caused inconvenience, and we’d like to assist. We recommend cleaning the cast-iron griddle with a stiff brush and hot water, then rinse with hot water and dry thoroughly. We don’t recommend using soap, and you should avoid using any harsh detergent as that will remove the seasoning. After you’ve rinsed the griddle, you should preseason it by applying a light coating of cooking oil to the surface; wipe off any excess oil with a paper towel. We also recommend storing the griddle in a cool, dry place. Additional details regarding the cleaning and maintenance of the griddle are listed on page 25 of the manual, in the Care and Cleaning section. You can view that manual on our GE website by looking up the model number, if you wish. We hope this information is helpful, and you’re able to clean the griddle to your satisfaction. If you have any other concerns or inquiries, we are happy to offer assistance any time. Best wishes! -Sarah@GEA

  Answered 3 years ago by GE Answers

  
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Q: QuestionCan the oven be set to turn off at a designated time?

Asked 3 years ago by Shelly.

• A:Answer Yes, also u can set a time to started. Owner manual GE online

  Answered 3 years ago by BestteamVerified Purchase

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Q: QuestionWill I need to purchase a gas supply line from the wall to the stove.

Asked 3 years ago by NICK.

• A:Answer Yes you will.

  Answered 3 years ago by Joev

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Q: QuestionIs the oven self cleaning and steam cleaning model# jgb7355spss

Asked 3 years ago by Anonymous.

• A:Answer yes

  Answered 3 years ago by LokarVerified Purchase

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Q: Questionwhat is shabbob mode

Asked 3 years ago by Anonymous.

This question was asked about the related product: GE - 5.0 Cu. Ft. Freestanding Gas Convection Range with Self-Steam Cleaning and No-Preheat Air Fry - Slate

• A:Answer Thank you so much for taking the time to reach out to us about this great range! We're happy to help. This range offers an OU and CRC Sabbath mode that complies with the standards set forth by the Central Rabbinical Congress and Halacha Tech, and is 100% certified to the highest halacha standards. In order to enable the OU and CRC Sabbath mode, a separate Shabbos Keeper for Ovens must be connected to the range. If you would like to read more about this, we recommend you check out page 15 of the owner's manual, linked here: https://files.bbystatic.com/orExB%2BKQEkqwtyc0AuAtVA%3D%3D/User%2BManual Please feel free to contact us any time with questions you may have as we are always here to help. -Chris@GEA

  Answered 3 years ago by GE Answers

  
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Q: QuestionIs the broiler in the oven or in the drawer?

Asked 3 years ago by Tess.

This question was asked about the related product: GE - 5.0 Cu. Ft. Freestanding Gas Convection Range with Self-Steam Cleaning and No-Preheat Air Fry - White

• A:Answer Great question! Your broiler is inside the oven, turn on broiler setting and press start. The bottom drawer is for storage for your cooking pans. Remember don’t over stuff because it could or will jam and become hard to open.

  Answered 3 years ago by CindyLu

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Q: Questionwhy doesn't this model have a window

Asked 4 years ago by shel.

• A:Answer The oven does have a large window. It's just hard to see in the photo. It's very reflective. If you look carefully at the photo you can see it.

  Answered 3 years ago by daa940Verified Purchase

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Q: QuestionIs the drizzle cast iron?

Asked 4 years ago by Gremo.

• A:Answer Hi there, we appreciate you reaching out to us. If you're referring to the griddle, then yes it is cast iron. If you mean something else, we suggest reaching out to us on social media for more assistance. We hope that helps! - Guy@GEA

  Answered 4 years ago by GE Answers

  
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Q: QuestionI would like to know if the convection mode blows just air or air with heat?

Asked 2 years ago by LP.

This question was asked about the related product: GE - 5.0 Cu. Ft. Freestanding Gas Convection Range with Self-Steam Cleaning and No-Preheat Air Fry - White

• A:Answer It circulates the air inside the oven, at whatever temperature it is at that point. Typically it's hot.

  Answered 2 years ago by Gerhard

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Q: QuestionWhat diameter are the adjustable feet? I want to get glides/pads to protect the floor, and make sliding stove in and out easier. Thanks.

Asked 2 years ago by MrBob.

• A:Answer Yes it dose

  Answered 2 years ago by Anonymous

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Q: QuestionI bought this oven and did not get a direction pamphlet. Could you possibly send one?

Asked 3 years ago by Patty.

• A:Answer I had to downloaded the manual on line

  Answered 3 years ago by Longtimebestbuycustomer

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Q: QuestionDoes this oven have a bottom drawer

Asked 3 years ago by Anonymous.

• A:Answer Yes

  Answered 3 years ago by AnonymousVerified Purchase

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Q: QuestionI purchased the JGB735SP1SS with the griddle in the middle. I want to know if there is a grate that can be purchased to replace the griddle if I don't want to use the griddle. Thank you

Asked 3 years ago by Gailann.

• A:Answer Hi, Thanks for your purchase! We've got some great news for you. There is an optional center grate available for your JGB735SP1SS range, part number JXGRATE1. If you'd like to order it, please call our GE Appliances Parts team at 1-877-959-8688. We appreciate you checking with us and hope you have a fantastic day! - Sharon@GEA

  Answered 3 years ago by GE Answers

  
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Q: QuestionIs there a grid under the gridle that it could be used as a burner or only a gridle?

Asked 3 years ago by Nan.

• A:Answer You have to buy that part

  Answered 3 years ago by KesoneVerified Purchase

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