Questions & Answers

Q: QuestionDo the burners themselves contain Teflon or polytetrafluoroethylene (PTFE)? Does the griddle or range?

Asked 5 years ago by Anonymous.

This question was asked about the related product: GE - 5.0 Cu. Ft. Freestanding Gas Range - White

• A:Answer Hi there, We appreciate you reaching out. We're happy to answer your question. None of our gas range grates contain Teflon or any other PTFE or PFOA material. If you have any other questions, please feel free to reach out to us via social media or through our Contact Us page. We hope this helps. Best wishes. Mike@GEA

  Answered 5 years ago by GE Answers

  
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Q: QuestionI purchased GE JGBS66REKS, THE ELECTRICAL CORD doesn't reach the power outlet. The attached cord is about 4 ft long and the outlet is 6 ft away from back of the stove. I live in a hi rise building and can't move outlet. Is there a fix for this problem?

Asked 5 years ago by MeMars.

• A:Answer Hello there! Thanks for your question. We're sorry that the power cord on your unit isn't long enough. We see how this can be frustrating. You can contact the GE Appliances Parts department at 1-800-626-2002 to see if there's a longer power cord for your range that you can purchase. Stay safe! Emily

  Answered 5 years ago by GE Answers

  
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Q: QuestionIs the oven convection?

Asked 5 years ago by Anonymous.

This question was asked about the related product: GE - 5.0 Cu. Ft. Freestanding Gas Range - White

• A:Answer No, but it's a lot better to use less gas to operate

  Answered 5 years ago by DaleVerified Purchase

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Q: QuestionIs this truly 30" wide? My current range is 29 7/8 and fits perfectly in the 30 " spot in my kitchen. Thanks!

Asked 5 years ago by Michelle.

• A:Answer Yes

  Answered 5 years ago by BeautifulpersomVerified Purchase

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Q: QuestionHi I'm looking to purchase this GE range the only reason why I holding back is im not sure if its fingerprint and smug proof... does anyone know if the range is smug proof?

Asked 5 years ago by Anonymous.

• A:Answer Hello! We appreciate you choosing GE Appliances. It is a pleasure to share more about this excellent range. The finish on this range is stainless steel and does not have a fingerprint resistant coating. It is easily cleanable with mild soap and water and a non-abrasive cloth. We hope this helps. - John@GEA

  Answered 5 years ago by GE Answers

  
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Q: Questionis it self cleaning?

Asked 5 years ago by Anonymous.

• A:Answer Yes

  Answered 5 years ago by GooseVerified Purchase

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Q: QuestionWhat top mat can be used to protect while cooking. Can't seem to find model number online

Asked 5 years ago by Scottyb.

This question was asked about the related product: GE - 5.0 Cu. Ft. Freestanding Gas Range - White

• A:Answer Hello Scottyb - Thank you for the interest in this spectacular range. The model number to this appliance is JGBS66DEKWW. However, we do not recommend the use of aluminum foil or after market matts as they will constrict air flow and could be a potential fire hazard. Let us know if you have any more questions. - John@GEA

  Answered 5 years ago by GE Answers

  
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Q: Questionwhat does freestanding mean

Asked 5 years ago by nbk.

• A:Answer It means that it is on it's own, nothing else is attached to it.

  Answered 4 years ago by Tee112

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Q: QuestionI need the instructions for this oven

Asked 5 years ago by Operation.

This question was asked about the related product: GE - 5.0 Cu. Ft. Freestanding Gas Range - Slate

• A:Answer Hello and thank you for choosing GE Appliances. You can find the manual for this range here: https://files.bbystatic.com/7Axhea4%2FSmvnee7Qaj8maA%3D%3D/c759c460-73b9-4a79-bad7-580b01a16fbb.pdf Feel free to contact us on social media should you need a hard copy version. Thanks! - John@GEA

  Answered 5 years ago by GE Answers

  
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Q: QuestionI just got this oven and realized the broiler (under the oven) is a big empty drawer. There is no crumb tray or grill or anything. What am I supposed to put the food on in there?

Asked 5 years ago by erika.

• A:Answer It's for storage oven supply

  Answered 5 years ago by Chris

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Q: Questionup to what altitude can i use this nat gas range? i live at 6600 ft

Asked 5 years ago by foxyrich.

• A:Answer Instructions are not included with the kit, contrary to what the GE website and owners manual says and GE online support does not have access. Basically you will be flying blind as they force you to call service

  Answered 4 years ago by Cawnaz

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Q: QuestionIs the griddle that comes with the stove cast iron?

Asked 5 years ago by Mary.

• A:Answer No it's not cast iorn

  Answered 5 years ago by Chris

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Q: QuestionIs this for propane or natural gas?

Asked 5 years ago by Anonymous.

• A:Answer Natural gas must pay to get it converted to propane

  Answered 5 years ago by Chris

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Q: QuestionWhat is the depth and width of this stove?

Asked 5 years ago by Juls.

• A:Answer Hi Juls, thanks for reaching out! The approximate dimensions for this model are as follows: 47 1/4" H x 30" W x 28 3/4" D. We hope that this helps! Stay safe. -Michael

  Answered 5 years ago by GE Answers

  
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Q: QuestionDoes Best Buy install new gas line

Asked 5 years ago by Richie.

• A:Answer Yes if I purchase a new one you must pay for installation service 19.99

  Answered 5 years ago by Chris

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Q: QuestionAre there buzzers, beeps, or bells that will notify me when the timer expires and when the cooking time elapses?

Asked 5 years ago by Dreade.

This question was asked about the related product: GE - 5.0 Cu. Ft. Freestanding Gas Range - White

• A:Answer Yes

  Answered 5 years ago by EVANALIVerified Purchase

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Q: QuestionDoes it have a built in gas regulator?

Asked 5 years ago by Roger.

• A:Answer Yes it's in the back all stoves have one

  Answered 5 years ago by Chris

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Q: QuestionHow do I lower the temperature of the ove ?

Asked 5 years ago by Wendy.

• A:Answer Hit the bake button. Adjust the temperature using the "+" or "-" buttons. Then hit start.

  Answered 5 years ago by JasonVerified Purchase

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Q: QuestionAre the grates on this stove dishwasher safe? The pictures I looked at before choosing this stoves said they were. Your website says they are if they have an enamel coating. They do not have this. I am confused.

Asked 5 years ago by Annk.

• A:Answer Yes the grates are dish wash safe

  Answered 5 years ago by AnonymousVerified Purchase

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