Questions & Answers

Q: Questionis the lowest silver part a broiler or pan storage??

Asked 3 months ago by Lindyy.

• A:Answer The lower drawer on this range is a broiler drawer.

  Answered 3 months ago by GE Answers

  
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Q: QuestionHow do I get the white marks off the cast iron grates?

Asked 4 months ago by Anonymous.

This question was asked about the related product: GE - 5.0 Cu. Ft. Freestanding Gas Range - White

• A:Answer The Cerama Bryte Gas Grate Cleaning Kit (WX10X10021) can be used to clean baked on deposits and revitalize gas grates and burner caps. You can also soak grates and caps in a slightly diluted solution of liquid cleanser and scour with a non-metallic soap filled pad. Please review the article titled “Gas Range & Cooktop - Cleaning Grates and Burner Caps” on the GE Appliances website for more helpful tips.

  Answered 4 months ago by GE Answers

  
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Q: QuestionIs it able to be converted to propane

Asked 4 months ago by Anonymous.

• A:Answer This model can be converted to use liquid propane with its LP conversion kit included with the unit. Please keep in mind that LP conversion must be performed by a qualified technician in accordance with all local codes.

  Answered 4 months ago by GE Answers

  
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Q: QuestionInstructions for use

Asked 4 months ago by SMK.

• A:Answer You can view the user manual by clicking on "Features" below the product image. This will open up a smaller screen on the right, scroll down to the bottom of that screen and click on the blue "English" link under the "User Manual" section. Pages 11 and 12 will include operation instructions and more.

  Answered 4 months ago by GE Answers

  
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Q: QuestionIdoes this one come with air fryer’

Asked 4 months ago by Anonymous.

• A:Answer This range does not have an Air Fry feature.

  Answered 4 months ago by GE Answers

  
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Q: QuestionI want to switch from my electric range to propane what do I have to do as far as getting propane tanks and the correct plumbing necessary to accommodate the new range.

Asked 4 months ago by Cooky.

• A:Answer We advise contacting your local gas installer to ensure that this range is installed in accordance with local codes. This range also comes equipped with an LP conversion kit, so the gas installer will be able to provide you with the additional information regarding switching your range from natural gas to liquid propane.

  Answered 4 months ago by GE Answers

  
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Q: Questiondoes this item have an oven broiler?

Asked 4 months ago by Mick.

This question was asked about the related product: GE - 5.0 Cu. Ft. Freestanding Gas Range - White

• A:Answer Yes, this oven does include a broiler in the oven and also includes a broiler drawer.

  Answered 4 months ago by GE Answers

  
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Q: QuestionCost for installation and removal of old stove

Asked 4 months ago by Anonymous.

• A:Answer I couldn't tell you since they delivered the stove to the house but didn't install it, as they said that wasn't their job. So I think it was poor service.

  Answered 4 months ago by JOSEC

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Q: QuestionWhere does the oven vent situated. And does the oven heat flows to the front and top of the stove.

Asked 6 months ago by Anonymous.

• A:Answer On a free-standing gas range like this, the oven vents out of the center of the backsplash area, underneath the control panel.

  Answered 6 months ago by GE Answers

  
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Q: Questionwhere is the broiler located

Asked 6 months ago by Anonymous.

• A:Answer Model JGBS66REKSS features a broiler drawer at the bottom of the appliance.

  Answered 6 months ago by GE Answers

  
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Q: QuestionDoes the griddle burner have just one setting? Even if I turned on the knob to the highest setting, the flames stayed the same and did not change. It looks like it is always at the lowest setting. Is this normal?

Asked 7 months ago by Michael.

• A:Answer We can confirm that the oval griddle burner has multiple settings on the knob. If your range is not adjusting according to the position on the knob, we first suggest cleaning the surface burners and heads to remove any potential debris that could be causing an issue. Instructions can be viewed on page 19 of the Owner’s Manual, which can be viewed at the bottom of the Features tab on the product page of the Best Buy website. -- If that doesn’t help, we recommend scheduling service online by visiting the GE Appliances website or by calling 833-4BODEWELL (833-426-3393) M-F 8AM-8PM ET, Sat-Sun: Closed. Lauren@GEAppliances

  Answered 7 months ago by GE Answers

  
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Q: Questionis this range self cleaning?

Asked 7 months ago by carolee.

This question was asked about the related product: GE - 5.0 Cu. Ft. Freestanding Gas Range - Black

• A:Answer This model does not have Self-Clean, but does feature Steam Clean. This option uses water and a lower cleaning temperature, and is quicker than Self-Clean. -Sarah@GEAppliances

  Answered 7 months ago by GE Answers

  
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Q: QuestionStove cannot be pushed all the way up against the wall because theBackOf theOvenIsn’t concave enough to allow for the gas connection to be accommodated.Oven is 1.5” away from the wall. Does GE have any kind ofStainlessSteel filler or panel I can purchas?

Asked 7 months ago by Maria.

• A:Answer Model JGBS66REKSS does not have a compatible filler or trim kit. -Sarah@GEAppliances

  Answered 7 months ago by GE Answers

  
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Q: QuestionIs there a grate that can be purchased to replace the center griddle? Also... does the griddle have a flat side as well as a ridged side?

Asked 7 months ago by Maria.

• A:Answer Yes, the compatible center grate is JXGRATE1. The range comes equipped with a non-stick griddle that only has a flat side. It does not have a ridged grill. -- You can purchase the compatible reversible grill/griddle JXGRILL1 which is cast iron. It offers both a smooth griddle on one side and a ridged griddle on the other. Both can be purchased on the Best Buy website. Lauren@GEAppliances

  Answered 7 months ago by GE Answers

  
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Q: QuestionI have a 40 amp circuit breaker with an outlet that my new stove plug does not fit can I change the outlet to fit

Asked 7 months ago by Anonymous.

• A:Answer Providing your new range is electric and requires a 40 amp circuit breaker, the outlet or the power cord may be changed. We recommend contacting a licensed electrician or professional installer for assistance. If you purchased a new gas range, it should be plugged into a 120 volt, 15 or 20 amp circuit. -Vikki@GEAppliances

  Answered 7 months ago by GE Answers

  
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Q: QuestionMy newly purchased GE GAS range OVEN DOESNT TURN ON! Is this due to operator error or was it not connected? SK 6576573752. No manual provided with delivery

Asked 7 months ago by Anonymous.

• A:Answer Make sure your range is plugged into a 120 volt 3-prong grounded outlet and be sure the gas supply connected to the range has been turned on. If the surface burners work but the bake and broil burners do not, check to be sure the gas shut-off on the pressure regulator is open. Please see page 25 of the online Owner's Manual for additional information. To locate the manual, click on the Features tab and scroll to the bottom of the Features list. You'll find all available literature listed there. If you continue to have issues with your range, please call our GE Appliances service team Bodewell at 1-833-4BODEWELL (833-426-3393) Monday – Friday: 8 a.m. – 8 p.m. ET to have your range evaluated and repaired as needed. -Vikki@GEAppliances

  Answered 7 months ago by GE Answers

  
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Q: QuestionWhat color are sides?

Asked 9 months ago by Anonymous.

• A:Answer This JGBS66REKSS range has black sides. For a helpful 360-degree picture of this range, check out the product page on our GE Appliances website. Lauren@GEAppliances

  Answered 9 months ago by GE Answers

  
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Q: QuestionWhat overhead microwave is compatible with this stove?

Asked 1 year ago by Compatibility.

This question was asked about the related product: GE - 5.0 Cu. Ft. Freestanding Gas Range - White

• A:Answer We chose a range hood for this appliance since it was placed in a rental property. I find this range to be IDEAL for rentals because it helps to maintain the oven health with the self cleaning feature.

  Answered 1 year ago by ToddVerified Purchase

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Q: QuestionWhere can I purchase a new control panel for my GE stove?

Asked 1 year ago by Valentino.

This question was asked about the related product: GE - 5.0 Cu. Ft. Freestanding Gas Range - White

• A:Answer The control panel can be found on the GE Appliances Parts website by searching the complete model number of your range. If you're experiencing an issue with your unit, we recommend scheduling a service appointment for one of our Bodewell technicians to assess your unit. You can schedule an appointment by calling us at: 1-800-432-2737. -Don@GEAppliances

  Answered 1 year ago by GE Answers

  
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