Questions & Answers

Q: QuestionDoes this washer have a steam function?

• A:Answer Yes, this washer has a steam function.

Q: QuestionIs there antimicrobial protection in this washer?

• A:Answer Yes, antimicrobial technology is built into components of this washer.

Q: QuestionWhat is the maximum spin speed of this washer?

• A:Answer The maximum spin speed is 1300 revolutions per minute.

Q: QuestionDoes this washer have a time-remaining display?

• A:Answer Yes, this washer has a time-remaining display.

Q: QuestionCan this washing machine sanitize items?

• A:Answer Yes, this machine has a cycle to sanitize fabrics.

Q: QuestionDoes this washer have built-in wireless connectivity?

• A:Answer Yes, this washer has built-in Wi-Fi connectivity.

Q: QuestionIf you do not have a drain and spin what do you use to when you need this feature? The whole idea is to get rid of excess water so I wouldn't want to rinse and spin. Thanks

Asked 5 years ago by wondering.

• A:Answer When you turn the knob to Rinse and Spin, the “Extra Rinse” button illuminates. Press that Extra Rinse button to turn off the rinse feature and the machine will spin without adding extra water. Here’s the title of a YouTube video we (FixThisHouse channel) created to show how this is done: “GE UltraFresh washer: GE UltraFresh Vent washer - how to Spin setting only, clothes washer“ Hope that helps!

  Answered 5 years ago by FixThisHouse

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Q: QuestionHow do you set this machine to "SPIN" only cycle? I washed bedding but the sheets were still too wet when the machine finished. It has a "RINSE & SPIN" but his is not what I am looking for.

Asked 5 years ago by MMAGIRL69.

• A:Answer Turn the knob to the rinse and spin cycle. The extra rinse button should light up. Press that button before pressing start and it should turn off the rinse portion of the cycle.

  Answered 4 years ago by Didi

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Q: QuestionAre these units stackable?

Asked 6 years ago by Anonymous.

• A:Answer Yes, the instructions are included in the dryer installation manual. Also, both doors are reversible. The Geek Squad guy that did our install tried to tell me that they couldn't be, but after he left and I read the instructions, both doors can be flipped.

  Answered 6 years ago by MontanaMikeVerified Purchase

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Q: QuestionWe currently have a smart dispense and I do not like it. I like everything else about this machine, and was wondering if the smart dispense can be bypassed.

Asked 5 years ago by SmartDispense.

• A:Answer Hi - Thanks for reaching out to us regarding your new GE Washer Model # GFW850SSNWW. We are sorry to hear you are not happy with the SmartDispense option and have good news. If it is desired to manually add detergent for a load, that detergent will need to be added directly to the basket, and the SMART DISPENSE set to off for that particular load. The smart dispense feature can be disabled by pressing the SMART DISPENSE pad until off is selected. For reference and more details regarding this feature, please view page 12 of the Use and Care Guide here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-3000217-2.pdf - We're glad to have you in the family and hope this is helpful. Thanks for sharing your thoughts with us. If you have any additional questions, we are also happy to help at GEAppliances.com. Keep in touch! Sue

  Answered 5 years ago by GE Answers

  
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Q: QuestionCan you keep the door closed between washings on this machine?

Asked 6 years ago by Carol.

This question was asked about the related product: GE - 5.0 Cu. Ft. High-Efficiency Front Load Washer with UltraFresh Vent System - Diamond Gray

• A:Answer Hi Carol - Thanks for considering GE Model # GFW850SPNDG! Yes, this model has the first and only UltraFresh Vent System with OdorBlock™ that eliminates excess moisture to help prevent odors ensuring your washer stays fresh and clean. You can shut the door without worrying about bad odors. Play Video: https://www.youtube.com/embed/sNaNh8MC_3M?rel=0 - And, MICROBAN® ANTIMICROBIAL TECHNOLOGY is built into components delivering protection that lives on load after load. We formed an exclusive partnership with Microban, the global leader in antimicrobial and odor-control technologies, to create the first washer gasket, dispenser, and pump with Microban technology to help prevent the growth of odor-causing bacteria. Learn more at the following link: https://www.geappliances.com/ge/washer/front-load-laundry.htm - We’d love to have you in the family. Keep in touch at GEAppliances.com. Sue

  Answered 6 years ago by GE Answers

  
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Q: QuestionCan you use tide pods with this machine?

Asked 5 years ago by Washingenthusiast.

• A:Answer Yes. Toss them in with your clothes. But I prefer the liquid because it dispenses automatically and lets you know when to refill. Best washer I ever owned!

  Answered 5 years ago by MaryVerified Purchase

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Q: QuestionDoes this washer have drain line and filter to clean in front of the machine

Asked 6 years ago by Me.

• A:Answer Hello and thank you for your interest in our amazing new washer. We are happy to help. Model GFW850SSNWW does have a pump filter in the bottom front that can be cleaned as needed. The drain line is located in the rear of the machine as typical of most washers. Please let us know if you have any more questions. - John

  Answered 6 years ago by GE Answers

  
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Q: QuestionCan this machine be set (even if we have to hire a technician) to ensure more water fills into the machine? Not enough water is a top complaint for front loaders. Have there been any complaints so far on the amount of water dispensed by this machine?

Asked 5 years ago by Anonymous.

• A:Answer Wait, doesn't this machine have a "more water" option (4th one down left side on selection panel)? These pics below are from the 4.8 cu.ft. Model at Lowe's.

  Answered 5 years ago by Jenn1234

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Q: QuestionWho decided that the Department of Energy (DOE) will dictate how much water can be used to wash your cloths. A really dumb idea.

Asked 3 years ago by AuleMar.

• A:Answer Dumb politicians

  Answered 3 years ago by GaryVerified Purchase

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Q: QuestionWill it handle a extra large sleeping bag?

Asked 5 years ago by Jeana.

• A:Answer Yes. Handles king size comforter or 12 towels no problem

  Answered 5 years ago by Waiting4washerVerified Purchase

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Q: Questionhow does the washer vent when drying?

Asked 6 years ago by br.

• A:Answer Hi br - Thanks for considering GE! 1-Step Wash & Dry Cycle option (GFW850 model only) does it all for small loads. Use when clothes need to be washed, dried and ready to wear or finished the next morning. It differs from most combi units by drawing fresh air in to circulate and collect moisture before exiting. This feature will tumble clothes and introduce a constant stream of air into the washer compartment upon completion of select wash cycles. Inside the machine is an extra hose w/ fan assembly to blow air out of the machine; draws air through fresh vent. Although the drying portion is set to 8 hours, the clothes can be removed at any time by pressing Pause or Power to cancel the cycle. Remove and hang up for short time to remove rest of moisture remnants. It has visible option to start the UltraFresh Vent System with OdorBlock™ feature to dry out the washer. Note: Intended for small loads only. Does not work for large loads. The first and only UltraFresh Vent System with OdorBlock™ eliminates excess moisture to help prevent odors ensuring your washer stays fresh and clean. Play Video: https://www.youtube.com/embed/sNaNh8MC_3M?rel=0 - View details at this link- FRONT LOAD WASHERS - ULTRAFRESH VENT SYSTEM WITH ODORBLOCK™: https://products.geappliances.com/appliance/gea-support-search-content?contentId=39770 - We’d love to have you in the family. Keep in touch at GEAppliances.com. Sue

  Answered 6 years ago by GE Answers

  
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Q: QuestionCan you use detergent pods with this machine??

Asked 5 years ago by MariaV.

• A:Answer Yes, but you cannot put them in the dispenser. Just like other washing machines, they go into the tub with the clothes. You will also need to turn off the Smart Dispense for each load which is only a push of a button.

  Answered 5 years ago by Debb

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Q: QuestionThis steam dryer comes with hoses. Does it also come with a "Y" connector to hook up both the washer and dryer?

Asked 5 years ago by Nameisntfred.

• A:Answer Hi Mark! Great question. The model listed here is the washer. However, we took a look at the paired dryer's (GFD85ESPNRS) manuals and found that this model does come with a "Y" connector. This information is based on what we're seeing on page 15 of the dryer's Installation Instructions. "Since the washer must also connect to the cold water, a “Y” connector is inserted to allow both inlet hoses to make that connection at the same time." We hope this helps and that you're staying safe! -Michael@GEA

  Answered 5 years ago by GE Answers

  
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