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Hello. We appreciate how important the Broil option can be for your cooking process, and regret any delay you've experienced in using it. We're glad to help clarify, and more in depth instructions on Broiling are available in your manual, on page 15; if you need to view the manual online, you can find it by searching our GE website for your model number and clicking on the product page. When you use the Broil option the door should stay closed during the process, and the food should be monitored closely. The Broil option has two modes. The Hi mode utilizes intense heat to sear items; it is recommended for thinner cuts of meat and/or when you want the surface to be seared while the interior stays rare. You would simply press the Broil pad once, then press Start for this mode. There is also a Lo mode that uses less intense heat to cook your food more thoroughly while browning the surface. That mode is recommended for thicker cuts of meat, or if you'd like to have the item cooked all the way through. For that mode you would press the Broil pad twice before pressing Start. We are confident these Broil options will enhance your cooking experience! If you have any other inquiries or concerns we are always happy to offer assistance - all the best! -Sarah@GEA
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