Questions & Answers

Q: QuestionThe current Microwave added a 5 min spacer to the left side to make it fit the over the range 35 inch Cabinet Spacing. Will this installation also space the new Microwave to fit the 35 inch Cabinet Space??

Asked 2 years ago by Spacing.

Q: QuestionI hear the slightest hissing/electrical hum noise on the inside top right side when the door is opened. Is this normal?

Asked 2 years ago by Nick.

• A:Answer Hi! Thanks for asking. A humming noise when the microwave is not in operation would be normal. The transformer emits a slight humming sound that is usually not noticed. The transformer is used to power the clock. If you'd like to read about other normal operating characteristics, you can see an article on our website titled NORMAL OPERATIONAL CHARACTERISTICS FOR A MICROWAVE. Hope this is helpful! All the best. -Michael@GEA

  Answered 2 years ago by GE Answers

  
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Q: QuestionWhat is the minimum clearance on the top when below a recessed cabinet? It will vent inside so it will recirculate.

Asked 2 years ago by bpj13.

Q: QuestionHi Our stove is 36" & the old GE Profile we are replacing had a 6" trim kit down the left side to allow the 30" microwave to fit the 36" space, rather than have 3" gaps on sides. Is there a trim kit to do this for this model? PVM9005SJSS Thanks!

Asked 2 years ago by Liz.

Q: QuestionIs the top mount pattern the same as the GE Profile model PVM1970SR1SS or will a different pattern need to be drilled into the cabinet this would be mounted under?

Asked 3 years ago by Gene.

• A:Answer 2 new holes needed to be drilled into the cabinet - replacing the 3 old holes from the previous same model from 5 years ago!

  Answered 3 years ago by Anonymous

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Q: Questionhow to reset filter

Asked 3 years ago by Anonymous.

• A:Answer Hey there, thank you for connecting with us. We'd be happy to help you reset your filter! When the Reset Filter light is on, replace the charcoal filter, then place your finger over the words Reset Filter and press down for 3 seconds. The Reset Filter indicator light will reset and go off. If you have changed the charcoal filter and tried resetting the Reset Filter indicator light but the Reset Filter notification will not go away, you can try the following: Disconnect power to the microwave for a minute or two by unplugging it or shutting off the circuit breaker/fuse to the microwave. Restore power and see if the light has reset. If this does not clear the Reset Filter indicator light, service will be needed. You can call GE Service at 1-800-432-2737. We hope this helps! Let us know if we can answer any additional questions you have. Kind regards. -Kacie@GEA

  Answered 3 years ago by GE Answers

  
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Q: QuestionIs the wall plate the same as other ge models or will I have to install a new one?

Asked 3 years ago by Johnny.

• A:Answer Greetings, We thank you for your interest in this fabulous microwave! All our over-the-range microwaves are designed to fit into a 30" cabinet opening. This makes choosing a replacement a breeze. Please note however, that you will need to use the mounting kit that comes with the model. This is because the kit is made specifically for that model. We hope this helps. Reach out if you have any other questions. Mike@GEA

  Answered 3 years ago by GE Answers

  
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Q: QuestionHow wide is it? How deep? How high?

Asked 3 years ago by Helen.

• A:Answer Hello. Thanks for checking with us! The unit's dimensions are: 16 7/16 H x 29 7/8 W x 15 9/16 D. We hope this information helps, and should you have any additional questions, please reach out to us!- Kianna@GEA

  Answered 3 years ago by GE Answers

  
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Q: Questioncan I install this inside a cabinet like a built-in? I really like the buttons being along the bottom of the door as the space it will be in is quite high.

Asked 3 years ago by matto.

• A:Answer I’m unsure of your exact question but here is a picture of it installed at my house.

  Answered 3 years ago by CustomerVerified Purchase

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Q: QuestionIs this microwave a replacement for my current GE model PVM9215SK6SS SERIAL TR252797L which is using an external vent. Will the new model be able to be installed without any modifications/

Asked 3 years ago by Pnut6310.

• A:Answer Hi there! This is a great replacement as the dimensions are very similar. The required size for the ducting is the same and can be vented through the roof or back wall. We’re standing by should you have any additional questions. -Gina@GEA

  Answered 3 years ago by GE Answers

  
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Q: QuestionHi. It says this microwave has a steam clean button or option for cleaning the inside. I don’t see a button for steam clean. How do you access that function? Thanks.

Asked 3 years ago by JosephG.

• A:Answer Hello. Thanks for reaching out! This unit has a Steam Cook feature that allows you to steam certain preprogrammed foods. Learn more on page 19 here: https://files.bbystatic.com/tPNMU0PijhRklw8E5TDaEA%3D%3D/Dispatcher.20161209141147.pdf. We hope this helps, and should you have any additional questions, please reach out to us!- Kianna@GEA

  Answered 3 years ago by GE Answers

  
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Q: QuestionCan I use an over the range microwave as a built in microwave?

Asked 3 years ago by jsa1.

This question was asked about the related product: GE Profile - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking

• A:Answer Here is a picture of it installed over my range.

  Answered 3 years ago by Customer

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Q: QuestionDoes this microwave have a push button to open or a handle?

Asked 3 years ago by Anonymous.

• A:Answer Handle

  Answered 1 year ago by Anonymous

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Q: QuestionAre the spec's correct about this microwave not having a replaceable filter?

Asked 3 years ago by paw.

• A:Answer Do not buy this. I hated everything about it, but the worst part is that there is a known defect where it will break after a year. Go read the forums and you'll learn about it. When I called GE they refused to help me. Stay far away from this

  Answered 3 years ago by SteveVerified Purchase

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Q: QuestionThe front of My old GE Profile (circa 2003) is 36” across to fill the space around the cabinet opening. Does this model come with a frame so that it looks like 36” across?

Asked 3 years ago by Anonymous.

• A:Answer We couldn't find one and had asked multiple specialists so we built it ourselves.

  Answered 3 years ago by WoodsHouse

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Q: QuestionI am replacing GE Profile JVM2070SHOO1 over the range micowave Looking at : GE Profile - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - Stainless steel Can this one fit with no problem? If not can you suggest which one to buy

Asked 3 years ago by jggp.

• A:Answer Yes, it fix with no problem

  Answered 3 years ago by AnonymousVerified Purchase

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Q: QuestionIs the stainless finger print resistant?

Asked 3 years ago by Katt.

• A:Answer Not at all. I have a million finger prints on my microwave every time I use it. I must mention though my hands always are greasy.

  Answered 3 years ago by CammieVerified Purchase

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Q: QuestionWith the controls on the lower part of this over-the-range microwave, how is moisture from boiling pots on the stove below the microwave prevented from affecting these control?

Asked 3 years ago by TT.

• A:Answer I haven’t noticed any issues so far. I do have an outside vent but haven’t really used it.

  Answered 3 years ago by CustomerVerified Purchase

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Q: QuestionWhat ist he filler kit for Microwave PVM9005BLTS? OldGE was JVM3670BF0B TX

Asked 3 years ago by Liza.

This question was asked about the related product: GE Profile - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Chef Connect - Black Stainless Steel

• A:Answer Do not buy this. I hated everything about it, but the worst part is that there is a known defect where it will break after a year. Go read the forums and you'll learn about it. When I called you, they refused to help me. Stay far away from this

  Answered 3 years ago by Steve

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