Questions & Answers

Q: QuestionIs a trim kit included with this microwave?

• A:Answer No, a trim kit is required but sold separately to match your kitchen style.

Q: QuestionWhat is the capacity of this GE Profile microwave?

• A:Answer This GE Profile microwave has a spacious 2.2 cubic feet capacity.

Q: QuestionDoes this microwave have a turntable?

• A:Answer Yes, it has an extra-large 16.5" turntable that rotates food for even cooking.

Q: QuestionDoes this microwave have a defrost function?

• A:Answer Yes, it offers both weight and time defrost options for your convenience.

Q: QuestionWhat type of controls does this microwave use?

• A:Answer This microwave features sleek and easy-to-clean glass touch controls.

Q: QuestionI am looking for a built in replacement for my model no . JE1540WW 003 and the trim kit. Thank you

Asked 8 years ago by Joe.

• A:Answer Hi Joe- Thanks for continuing to make GE Appliances a part of your home! The most comparable model is our GE Profile™ Series 2.2 Cu. Ft. Countertop Microwave Oven PEB7227DLWW (24 1/8"W x 14"H x 19 3/4"D). This model is compatible with GE® Optional 30" Built-In Trim Kit JX7230DLWW and GE® Optional 27" Built-In Trim Kit JX7227DLWW. The only difference between the 27" and 30" trim kit is the trim frame. If the microwave is installed over a 27" or 30" wall oven, be sure to match the trim kit width to the oven. Trim kits are not interchangeable. A trim kit consists of the trim frame, as well as an upper, lower, and rear duct that attaches to and encases the microwave inside the cabinet cut-out. It is important to only use the trim kit designed for that model. We suggest to view the Quick Specs at the following link for more details including cabinet cutout dimensions: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=PEB7227DL_R2_17.pdf - Thanks for reaching out to us. Enjoy! SUEatGEA

  Answered 8 years ago by GE Answers

  
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Q: QuestionI need to replace model peb7227sl1ss that unexpectantly stopped working after just 2 years. Will this model work with the existing trim kit?

Asked 5 years ago by DVW123.

This question was asked about the related product: GE Profile - 2.2 Cu. Ft. Built-In Microwave with Sensor Cooking and Glass Touch Controls - Black on Black

• A:Answer According to GE's Customer Service the PEB7227SL1SS is comparable to your existing microwave as long as the dimensions are the same as 14" H x 24-1/8" W x 19-3/4' D.

  Answered 3 years ago by GEDan

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Q: QuestionAre there any lights on the control panel, if so how do you turn them on? I can't see the numbers without putting a spotlight on it.

Asked 5 years ago by micro.

• A:Answer Hi Micro! Thanks for your question. There are not any lights on the control panel; the controls are not backlit. We're sorry for any inconvenience that this may cause. We appreciate hearing your feedback on this. Stay safe. - Emily

  Answered 5 years ago by GE Answers

  
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Q: QuestionWHAT MICROWAVE WILL FIT OUR TRIM KIT # JX7230SFSS ?

Asked 3 years ago by KASJMS.

• A:Answer Hey there - thanks for reaching out about your existing trim kit. We do not have any currently manufactured microwave models that are compatible to Trim Kit JX7230SFSS. Trim kits are model specific. So if you are going to purchase another built in microwave, you would need to purchase the compatible new trim kit as well to make sure it's installed properly. For example, for the model of microwave that this question is on, PEB7227ANDD, the compatible built in kits are as follows: For 27” cabinets: JX7227BLTS (Black Stainless); JX7227FMDS (Black Slate); JX7227SLSS (Stainless steel); JX7227ELES (Slate). For 30” cabinets: JX7230BLTS (Black Stainless); JX7230FMDS (Black Slate); JX7230SLSS (Stainless steel); JX7230ELES (Slate). We hope this is informative and please feel free to reach out to us anytime if you have any other questions, as we’re happy to help. Take care. Lauren@GEA

  Answered 3 years ago by GE Answers

  
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Q: QuestionI am looking for the same GE Profile microwave that is in a Model Home with number PEB7727AN3DD. THIS model (without the 3) comes up in my search and says it is 14" tall vs. 'AN3DD' model is just shy of 13" tall. Is that possibly a discontinued model?

Asked 5 years ago by RobinR.

• A:Answer Hello, thank you for your question. The "3" at the end of your microwave's model number indicates manufacturing information. When the model is manufactured, these extra letters/numbers are placed on the appliance rating plate and product registration card. These letters/numbers are used to identify manufacturing specific data when the appliance is made. Should service or parts be needed, these are used as identifiers for the specific appliance. Therefore, the PEB7227AN3DD that you own and the PEB7227ANDD are the same model and will be a direct replacement. We hope this helps! Please feel free to reach out with any further questions you may have. -Chris@GEA

  Answered 5 years ago by GE Answers

  
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Q: QuestionI am looking to replace a GE model JE1640WA in white. It is a built in microwave oven. I do not need the trim kit, just the microwave oven. Can you you give me the correct model microwave oven which is the direct replacement for this model?

Asked 5 years ago by Murrietaman.

• A:Answer Hello Murrietaman, Thanks for the question! We appreciate you reaching out to us, and we'd be happy to help you find a replacement microwave oven. We found that the model you mentioned (PEB7227DLWW), would be a compatible replacement because of its similar dimensions to your current model. Its built-in capability would make it a viable option as well. We were able to continue your search and found another compatible model (PEB7227ANDD). More information on this model including can be found in the following links: (Model PEB7227ANDD) https://www.bestbuy.com/site/ge-profile-series-2-2-cu-ft-built-in-microwave-gray/6337997.p?skuId=6337997 (Dimensions) https://files.bbystatic.com/WoWkmOr0Bbefb5a5Urivcw%3D%3D/df6b7968-930b-4c9c-a48c-6b26832b5a68.pdf We hope this information has been helpful, and we thank you for your loyalty to GE Appliances. If there are any more questions, please contact us using the link on our website or social media. Take care! -Sylvia@GEA

  Answered 5 years ago by GE Answers

  
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Q: QuestionI’m looking for a built in replacement for model # JE1860BH 03 with trim kit. Thanks,

Asked 8 years ago by Ronnie.

This question was asked about the related product: GE - Profile 2.2 Cu. Ft. Built-In Microwave - Gray

• A:Answer The model is not the problem. The size of your cabinet and the size of the old trim that goes over the microwave, I found, is more of a problem. Measure the old microwaves dimensions, Height, Width, and length or depth. But height and width is most important because your cabinet may be limited in these two dimensions. The depth normally will not be a problem. Then measure the new microwave you want to purchase and try to get one the same height and width so your old trim will fit the new microwave. Unless you do not care what the new trim you have to purchase for the new microwave looks like. Then all you have to worry about is will the new microwave fit into your cabinet space.

  Answered 7 years ago by evenparVerified Purchase

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Q: QuestionI have a GE Profile model # JE1660GB built in with a trim kit. It is 21 years old and just died. I would like to replace it with a similar model and trim kit, it is black on black what do I need to order. Thank you

Asked 4 years ago by John.

This question was asked about the related product: GE Profile - 2.2 Cu. Ft. Built-In Microwave with Sensor Cooking and Glass Touch Controls - Black on Black

• A:Answer Hi there - this is a great question! We're sorry to hear that your previous microwave died after 21 years, but we are glad you're reaching out to inquire about a new one! This model, #PEB7227DLBB, is comparable to your other microwave in overall height and overall width, as well as microwave watts (it is a bit larger in overall depth, at 19.75" compared to 17.8"). It's also important to know what size trim kit you have, though. The two size options are 27" and 30" and those trim kit model numbers for the new microwave are JX7227DLBB and JX7230DLBB, respectively. We hope this helps! Don't hesitate to contact us if you have any questions or concerns. Best, Kelsey@GEA

  Answered 4 years ago by GE Answers

  
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Q: Questionwe need to replace a non working PEB7226SF1SS. will this model fit our current trim kit (jx7227sfss)? thank you.

Asked 7 years ago by betty.

This question was asked about the related product: GE - Profile 2.2 Cu. Ft. Built-In Microwave - Gray

• A:Answer It fitted our old trim fit.

  Answered 7 years ago by MikeVerified Purchase

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Q: QuestionI'm currently looking at Model:PEB7227DLBB and under specs it says "compatible trim kit available.. No" Is this accurate?

Asked 3 years ago by TAM.

This question was asked about the related product: GE Profile - 2.2 Cu. Ft. Built-In Microwave with Sensor Cooking and Glass Touch Controls - Black on Black

• A:Answer Hey there, and thanks for checking in. We can advise model PEB7227DLBB has two compatible trim kit options, depending on the size needed - JX7227DLBB and JX7230DLBB. We appreciate you bringing this to our attention, and we’ll have our team review the information on the website; we certainly always want to make sure our consumers are getting accurate information. If you have any other questions or concerns, we’re happy to offer assistance any time – thanks again! -Sarah@GEA

  Answered 3 years ago by GE Answers

  
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Q: QuestionI currently have a built in GE Monogram microwave model number ZEB1226SH2SS. The microwave is no longer working and I am going to replace it with PEB7227DL. How can I figure out if it will fit in the current hole in our cabinet for our previous microwave?

Asked 4 years ago by GE123.

This question was asked about the related product: GE Profile - 2.2 Cu. Ft. Built-In Microwave with Sensor Cooking and Glass Touch Controls - Black on Black

• A:Answer Greetings, We appreciate your interest in this amazing microwave! We have found that this model will fit in the exact same cutout as your Monogram model. We hope this is helpful. Keep in touch! Mike@GEA

  Answered 4 years ago by GE Answers

  
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Q: QuestionCan I use a stainless steel trim kit with this model and if yes which one?

Asked 5 years ago by Chatillac.

• A:Answer Yes. With my PEB7227 I used the GE trim kit JX7230SLSS and it looks great.

  Answered 5 years ago by GigHarborEdVerified Purchase

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Q: QuestionDoes this microwave come with the 30 inch trim and the riser to set the microwave on when inside the cabinet?

Asked 6 years ago by Dana.

This question was asked about the related product: GE Profile - 2.2 Cu. Ft. Built-In Microwave with Sensor Cooking and Glass Touch Controls - Black on Black

• A:Answer No, you need to purchase separately., and you must purchase the set specifically for this microwave. Other ovens even from GE each seem to have their own built in kit.

  Answered 6 years ago by STLOVerified Purchase

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Q: QuestionI'm looking for a comparable replacement for a built-in microwave oven to GE Profile, JE1590BC. I need a 30" trim kit too. Black finish. The cabinet space is 24" x 19" x 24" (WxHxD). I don't need the convection oven feature, just microwave. Any advice?

Asked 6 years ago by Roger.

This question was asked about the related product: GE Profile - 2.2 Cu. Ft. Built-In Microwave with Sensor Cooking and Glass Touch Controls - Black on Black

• A:Answer Hey Roger. My replacement is being delivered in about 30 mins. I can let you know how it works out. This one was the closest one I could find to what I had which was 20 years old. It took 2 months for it to come in.

  Answered 6 years ago by BatmanVerified Purchase

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