Questions & Answers

Q: Questionwhere is this made, what country?

Asked 5 years ago by Anonymous.

• A:Answer China

  Answered 5 years ago by RickDadVerified Purchase

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Q: QuestionIs Best Buy able to Wearhouse an appliance purchase and if so for how long?

Asked 5 years ago by Jorge.

• A:Answer I am not sure. If I had to take a guess I would say no

  Answered 5 years ago by LABamaChicVerified Purchase

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Q: QuestionIn order to get the fridge I want into the house, it would require removing the doors. Is that possible. I understand there are wires, etc., involved. Will I have to go with a counter depth?

Asked 5 years ago by Steve.

• A:Answer Hi there! Wonderful question. Yes, the doors and handles can be removed if need be. Steps on how to do so start on page 24 of your installation instructions. There are three similar models that are counter depth if you'd like to take a look! Those models are: PYE22KYNFS, PYE22PYNFS, PYD22KYNFS. We hope this helps and that you're staying safe. All the best. -Michael@GEA

  Answered 5 years ago by GE Answers

  
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Q: QuestionHow do you make temperature for refrigerator lower?

Asked 5 years ago by Anonymous.

• A:Answer Can't. Temp set at 37°

  Answered 4 years ago by David

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Q: QuestionHow do I lower the temperature in the main refrigerator compartment? My food seems to be spoiling sooner.

Asked 5 years ago by Lovinthelight.

• A:Answer Hello Lovinthelight - Thank you for being part of the GE Appliances family. We're sorry to hear you have lost some food. To change the temperature in the fresh food compartment, follow the instructions on page 9 of the manual found here: https://files.bbystatic.com/usQqfOQHeuJoYHb3aqvZJA%3D%3D/d42de2c1-d240-46d5-93d4-b65b31f21851.pdf Please let us know if you have any more questions. - John@GEA

  Answered 5 years ago by GE Answers

  
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Q: QuestionDo you have to turn off the water in the back of the refrigerator to change the filter? I currently have a Samsung and that is required. I have to hire someone to come in and move the frigerator out from the wall. This is a terrible design flaw.

Asked 5 years ago by Shelley.

• A:Answer No. Twisting the filter out shuts off the water flow to the holes. You won't get more than a drop or two drip. That's why not using a filter (like for reverse osmosis systems which is already far more filtered) requires a plug to be installed to allow water flow at all. Having said that you should always have a quarter turn quick connect ball valve in your plastic water line from the wall to the fridge - and the line should be long enough to pull the fridge out to access it. I tape the excess (I have about 5ft of line) in a big loop to the back of the fridge with 3" packing tape to keep it away from the wheels. That way you can reach the valve if needed by just rolling the fridge out a foot or two which can be done with 2 people easily on a hard floor. It's on wheels unless someone screwed the feet down.

  Answered 4 years ago by David

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Q: QuestionIs the convertible drawer be removed as wire connection running into the drawer and fixed back without issues by instal guy? Will this refrigerator fit a 33 inch door way? Or Do we need to connect with GE Customer care

Asked 5 years ago by Nalini.

• A:Answer When mine was delivered they removed all doors and drawers to bring it in through my 36 inch front door. That being said the did not have to remove the front door and storm door to move it in. That may be an option for you. Meanwhile, most residential exterior doors are 36" or 32". Measure the door slab width. A 36" doorway may only have a 34" - 35" clearance. It appears the refrigerator with doors and drawers removed requires a 32 inch clearance, but your should take careful doorway clearance measurements and call the customer service people. Also, we had a counter depth refrigerator and hated the reduced size of the unit. I would avoid counter depth refrierators if you plan to actually keep a decent amount of food and drinks in it.

  Answered 5 years ago by RickDadVerified Purchase

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Q: QuestionWhat are the temperature choices for the middle flex drawer? What is the coldest temperature it can go down to? Can you control the specific temperature to any degree within a range?

Asked 5 years ago by Yoxfox.

• A:Answer Hello Yoxfox - Thank you for reaching out about this tremendous refrigerator. We are always happy to help. The temperature in the Convertible Drawer is selected by pressing the food item to be kept in the drawer. The corresponding temperatures are: Meat is 29 degrees F, Beverages - 33 degrees, Snacks - 37 degrees, and Wine - 42 degrees. More information about this versatile drawer is available on page 10 of the manual here: https://files.bbystatic.com/usQqfOQHeuJoYHb3aqvZJA%3D%3D/d42de2c1-d240-46d5-93d4-b65b31f21851.pdf Stay safe and keep in touch! - JB

  Answered 5 years ago by GE Answers

  
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Q: QuestionDoes it come in WHITE or just STAINLESS STEEL?

Asked 5 years ago by RenierMF.

• A:Answer I have only seen it in stainless steel

  Answered 5 years ago by RobbiVerified Purchase

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Q: QuestionCan magnets go on the sides of the fridge? thks

Asked 5 years ago by Been.

• A:Answer Yes, magnets will work on the sides. Have 3 on mine.

  Answered 5 years ago by RickECU

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Q: Questiondoes ge profile pvd28bynfs refridge come in black stainless steal

Asked 5 years ago by Anonymous.

• A:Answer Hello and thank you for reaching out about this stunning refrigerator. It is always a pleasure to share more about our appliances. We do not offer the 4 door style in black stainless steel and apologize for the inconvenience. However, we would recommend you checking out model PFD28KBLTS here: https://www.bestbuy.com/site/ge-profile-series-27-8-cu-ft-french-door-in-door-refrigerator-black-stainless-steel/6103969.p?skuId=6103969 We hope this helps. Keep in touch! - JB

  Answered 5 years ago by GE Answers

  
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Q: QuestionWhat color are the sides of this refrigerator?

Asked 5 years ago by Davy.

• A:Answer Hello Davy - Thank you for the interest in this popular and awesome refrigerator. We are happy to share more about it. The sides of this model are a dark gray. This can be seen in the second picture displayed in the product images of Best Buy's website. Keep in touch! - JB

  Answered 5 years ago by GE Answers

  
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Q: QuestionJUST PURCHASED A GE PROFILE REFRID MODEL # PVD28BYNFS BUT NO MANUAL WAS LEFT BY INSTALLER HOW DO I ORDER THE MANUAL

Asked 5 years ago by HANK.

• A:Answer Hello Hank. We appreciate you reaching out. This is a great question and we'll be happy to assist you. Your manual can be found at the bottom of the product page on our website. If you are wanting a copy of a physical manual, you can reach out to us on social media or send us an e-mail. We hope this helps and we wish you the best! - Guy@GEA

  Answered 5 years ago by GE Answers

  
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Q: QuestionWhat type of ice does it make?

Asked 5 years ago by Anonymous.

• A:Answer The frozen water kind...j/k This frig makes what I would consider your standard oblong cube. A bit smaller the my samsung frig.

  Answered 5 years ago by jfd3Verified Purchase

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Q: QuestionIs this made in USA? If not, what country?

Asked 5 years ago by NeedToChill.

• A:Answer Hi there - thanks for reaching out about this great GE Profile Smart Refrigerator! GE Appliances products are designed by GE Appliances engineers in the United States. Many are manufactured in the U.S. and others are made globally to our specifications. We can confirm that this model is manufactured globally, and your best source for exact manufacturing location is the packaging/product itself. We hope this helps in your decision making and feel free to reach out anytime with any further questions. Warm regards. Lauren@GEA

  Answered 2 years ago by GE Answers

  
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Q: QuestionHI, PLEASE COULD YOU LET ME KNOW THE MEASURE OF THE SHELVES INSIDE OF THE REFRIGERATOR GEPVD28BYNFS? THANK YOU

Asked 5 years ago by cHICHE.

• A:Answer Hi there - Great question! The dimensions for the four refrigerator shelves are 15.25" W x 16.25" D. The dimensions for the top of the Climate Zone is 31.75" W x 18.5" D. Thanks so much for asking! -MikaylaGEA

  Answered 5 years ago by GE Answers

  
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Q: QuestionDoes any Ge refrigerator have stainless on the sides of frig?

Asked 5 years ago by Anonymous.

• A:Answer No. We have frig magnets all over the side which wont work if it were stainless.

  Answered 5 years ago by jfd3Verified Purchase

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Q: QuestionWhen will this refrigerator be available to purchase, specifically at your riverbank California store? We are very interested in purchasing it, but have been told it’s not an option. Thank you!

Asked 5 years ago by Momof4.

Q: QuestionWhat is the height from floor to french doors? do they swing above counter height level?

Asked 5 years ago by doors.

• A:Answer Hi - Thanks for viewing GE Profile Model PVD28BYNFS! The dimension from the top endcap of middle drawer to floor is 33 1/2". We suggest viewing the Specifications document at the following link for all product dimensions: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=PVD28BYNFS_19.pdf - If you have any additional questions, do not hesitate to ask, we are happy to help at GEAppliances.com! Sue

  Answered 5 years ago by GE Answers

  
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