A:AnswerHi fyll - Thanks for considering GE! We suggest viewing the Specifications document at the following link for all product dimensions:
https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=PVD28BYNFS_19.pdf - Keep in touch at GEAppliances.com. Sue
A:AnswerHi TZ - Thanks for considering GE Profile Model PVD28BYNFS! Yes, If the refrigerator will not fit through a doorway, the doors, handles and drawers can be removed. The directions to do this are provided in the Installation Guide at this link: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000332-1.pdf - Keep in touch at GEAppliances.com. Sue
A:AnswerThe ice capacity is less than like a typically side by side ice maker but yes there is an option to install an ice maker in the bottom. We probably won’t do that though.
A:AnswerHello, thank you for your question. The total dimensions of this refrigerator are 69-7/8" x 35-5/8" x 36-3/4" (HxWxD). We hope this helps! -Chris@GEA
A:AnswerI know it measures in ounces and has a nice auto fill function the family loves. I haven’t tried to change the unit of measurement so not sure about cups. I’ll try to remember and check later this week.
A:AnswerHi Kook - Thanks for considering GE Profile Model PVD28BYNFS! The doors can be removed to fit through a narrow doorway (Case Depth Without Door=29 in). Keep in touch at GEAppliances.com. Sue
A:AnswerHi Micael - Thanks for considering GE Profile Model # PVD28BYNFS and congratulations on your new home. How exciting! Total Capacity (cubic feet) is 27.9 cu. ft. Fresh Food Capacity is 15.71 cu. ft. Freezer Capacity is 8.57 cu. ft. Freezer Drawer Capacity is 3.62 cu. ft. We apologize for any confusion and inconvenience this has caused. A website correction request will be sent to BestBuy. We hope this is helpful. Keep in touch at GEAppliances.com for all your appliance needs! Sue
A:AnswerHi Ann - Thanks for your interest in our GE Profile Model PVD28BYNFS! On this model, the water filter is located is located in the left-hand refrigerator door behind the rectangular access panel for easy access. The filter cannot be relocated. We suggest viewing page 13 of the Use and Care Manual (XWF Water Filter): https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000332-1.pdf - Keep in touch at GEAppliances.com. Sue
A:AnswerHi - Thanks for considering our GE Profile™ 27.9 Cu. Ft. Smart 4-Door French-Door Refrigerator with Door In Door PVD28BYNFS! This model was introduced 3rd qtr. of 2019. We hope you'll place your trust in us! Sue
A:AnswerMine has a metal chrome looking (maybe stainless steel actually) grate with like 3-4 small circles. It can be lifted out to clean it and under as needed.
A:AnswerHello Jay - We appreciate your interest and we are happy to help! There are no immediate plans to introduce a counter-depth version of this refrigerator at this time. Thanks for checking and keep in touch. Olga
A:AnswerHi LSBaseballMom - For optimum results, use a uniform container between 4-8” tall and 2-6” wide. Take a look at the following link for more details on this innovative feature- REFRIGERATOR HANDS-FREE AUTOFILL FEATURE & OPERATION: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18145 - Thanks for your interest! Sue
A:AnswerThe SmartHQ app does provide you with status updates for the fresh food and freezer temperatures. It also will alert you when the temperature is too high. For more details about the benefits of the SmartHQ app, we recommend you review the support article on the GE Appliances website ttled: "Smart Refrigerators - Benefits of the SmartHQ App".
A:AnswerHi there - The way the dispenser recess light works on this model is that a proximity sensor detects when a user is approaching the refrigerator and the light comes on. If you do not like this feature you can turn it off in the Smart HQ APP under lighting preferences. The control on the front of the unit also has a light button, this will override the proximity sensor and leave the light on permanently until the user pushes it again to turn it back off (which reactivates the proximity sensor). We hope this information is helpful. Thanks for being part of the Profile family. Best wishes! -Don@GEA
A:AnswerWe’re terribly sorry for the trouble you’ve had with your refrigerator and would like to take a closer look into this. Please reach us via social media, our website under “contact us,” or via phone by calling 1-800-432-2737 Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET. -Gina@GEA
