Questions & Answers

Q: QuestionHow does the auto evaporation system on this air conditioner work?

• A:Answer The auto evaporation system eliminates excess water, reducing the need for manual draining.

Q: QuestionHow much square footage can this air conditioner cool?

• A:Answer This unit is designed to cool a room up to 450 sq. ft.

Q: QuestionDoes this air conditioner have a remote control?

• A:Answer Yes, a remote control is included with the air conditioner.

Q: QuestionDoes this portable AC unit have a washable filter?

• A:Answer Yes, this unit has an easy-to-access and clean washable filter.

Q: QuestionWhat type of window installation kit is included with this air conditioner?

• A:Answer This unit comes with a no-cut window installation kit.

Q: QuestionWhat is the maximum noise level of this air conditioner?

• A:Answer The maximum noise level is 51 decibels adjusted.

Q: Questionhow long is the hose

Asked 5 months ago by ram.

• A:Answer The exhaust hose is 5' long. -Vikki@GEAppliances

  Answered 5 months ago by GE Answers

  
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Q: QuestionWhy my ac makes a lot of noise

Asked 3 months ago by GloriaHoll.

• A:Answer Try changing fan speed from high to low.

  Answered 2 months ago by WandaRVerified Purchase

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Q: QuestionHow to disable auto on\off. I want it to run continuously

Asked 3 months ago by Atrain.

• A:Answer Try setting temperature to a lower value!

  Answered 2 months ago by WandaRVerified Purchase

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Q: QuestionAfter 6 hours of continuous use started to leak water, it's supposed to auto evaporate the water, right? What do I do?

Asked 3 months ago by Arkimedesd.

• A:Answer There is a drain line from the unit. Put it in a 5 gallon bucket! We are in a humid air condition, and the unit needs to condense lots of water to make the air comfortable- more than can go out with the vent. We have been draining the bucket (half-full) every 6 hours or so. Be sure the hose is lower than the point where it attaches to the unit on the way to the bucket so the line will drain effectively.

  Answered 2 months ago by WandaRVerified Purchase

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Q: QuestionCan I return it if I don't like the performance of the AC, and do I need to pack everything again in to the box??

Asked 3 months ago by Hurtado.

• A:Answer Yes, but it would be extremely difficult as that box is attached to the cardboard and foam base with two shipping straps. Once the straps are cut, then there isn't a way to keep the box and unit together unless you install new straps. The unit and box is really heavy and awkward at 75 lbs.

  Answered 3 months ago by JNC7Verified Purchase

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Q: QuestionHow long can the unit run continuously?

Asked 4 months ago by Anonymous.

• A:Answer I’ve had it running from 5pm until 6am with no issues. I normally like to turn it off at night when i’m not in the room but when i’ve forgotten to, it’s not been a problem.

  Answered 3 months ago by slicknickVerified Purchase

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Q: QuestionMy new unit starts and immediately shuts down displaying a flashing FL code. I have read this is the "Fluid Tank Full" alert, but this is the first time it's been used. Do I have a faulty unit? Thank you!

Asked 4 months ago by Anonymous.

• A:Answer After my first usage there was about a pint of water that I drained- the room had been very humid prior to putting it on. Subsequently it has about 2-4 tablespoons of water for about 10 hours of run time, so the self evaporation feature is working well. It really depends on how much humidity is in the room while it is first put on. If the FL happened immediately, I'd think there was something wrong with the water guage

  Answered 3 months ago by TazAVerified Purchase

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Q: QuestionHow low does the temperature go on this unit?

Asked 4 months ago by Sdur.

• A:Answer 61 degrees

  Answered 3 months ago by JNC7Verified Purchase

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Q: QuestionHow long is the power cord?

Asked 4 months ago by Andy.

• A:Answer 6 foot

  Answered 3 months ago by JNC7Verified Purchase

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Q: QuestionDO I HAVE TO USE THE DRAIN HOSE WHEN ON DRY MODE

Asked 4 months ago by BEST.

• A:Answer No.. If you use the upper continuous drain hose, you have to empty the external bucket daily. However, if you leave it plugged, you rarely have to empty the bottom tank as it uses a scoop method to eject the condensed water into the hot hose line, thus evaporating it easily. My has been running for a week now and has not shut off due to needing to drain the bottom tank.

  Answered 3 months ago by JNC7Verified Purchase

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Q: QuestionWhat size window does it fit into?

Asked 5 months ago by Alex.

• A:Answer This model can be installed with double hung windows or sliding windows. The window panel can be installed in a window with a minimum 20” to a maximum 63” opening. For more information, see the Location Requirements section on page 11 of the Owner’s Manual, which can be viewed at the bottom of the Features tab on the product page of the Best Buy website. Lauren@GEAppliances

  Answered 4 months ago by GE Answers

  
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Q: QuestionDoes the fan shut off when it reaches desired room temperature?

Asked 5 months ago by Karen.

• A:Answer Yes if you put the unit in AUTO, it will regulate the temperature to cycle off and on as needed.

  Answered 3 months ago by JNC7Verified Purchase

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Q: QuestionWhat size of window is the window kit compatible with

Asked 5 months ago by AirtightDrop554.

• A:Answer window opening of 20 inches to 63 inches

  Answered 3 months ago by JNC7Verified Purchase

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