Questions & Answers
- Model:
- PFW870SPVRS
- |
- SKU:
- 6570095
Q: QuestionI choose to wash in cold water but when I take it out after it's done spinning, the clothes are warm. Why?
Asked by ayevee.
- A:Answer We're happy to assist you. We recommend checking to be sure the fill hoses on the back of the washer are connected properly and not reversed (cold-cold, etc.). Also, be aware, in the heat of the summer as the ground heats up, so does the water. Therefore, your clothes may feel warmer at the end of the cycle. Finally, the high-speed spin cycle on this unit may warm the clothes slightly. If you continue to have issues, please call our GE Appliances team of experts at Bodewell at 1-833-4BODEWELL (833-426-3393) Monday – Friday: 8 a.m. – 8 p.m. ET to have your washer evaluated and repaired as needed. -Vikki@GEAppliances
Answered by GE Answers

Q: Questioncan it wash king sized comforters
Asked by semosler11.
- A:Answer YES. The complete king bed set, blanket and sheets.
Answered by jhollimon980113
Q: QuestionI already have a pedestal for the Samsung Bespoke washer and dryer. Can I reuse those pedestals for this washer and dryer?
Asked by JV.
- A:Answer This washer is compatible with the pedestal model GFP1528PNRS and the riser model GFR0728PNRS. It has not been tested or approved for use with other brands. For more details about your specific pedestal, we recommend reaching out directly to the manufacturer who can provide more information about which pedestals would work with your new washer and dryer models. Lauren@GEAppliances
Answered by GE Answers

Q: QuestionDoes it have internal light?
Asked by Ri.
- A:Answer Where is the internal light located? Also on the smart sense detergent area why is there a button that says “push” Behind it? What does it do?
Answered by Texas
Q: QuestionThe washer it has a locked door
Asked by Tomas.
- A:Answer Yes, the washer has a locking mechanism on the door
Answered by IPhoneS
Q: QuestionThe washer that we ordered in December 2024 leaked a small amount of water to the floor. How do we get it fixed?
Asked by Peter.
- A:Answer We're glad you reached out. For help with this concern, please review the support article on the GE Appliances website titled: "Front Load Washer - Leaking Water." If this doesn't prove helpful, we recommend scheduling a service appointment for one of our Bodewell technicians to assess your unit. You can schedule an appointment by calling us at: 1-800-432-2737. -Don@GEAppliances
Answered by GE Answers

Q: QuestionMy Smart dispense laundry soap is no dispensing is there something I should be checking ?
Asked by Debby.
- A:Answer If the SmartDispense of your washer is not working, please ensure that it has been cleaned. If this doesn't help, please schedule service by calling 833-426-3393 so our Bodewell technicians can investigate thoroughly. -Kacie@GEAppliances
Answered by GE Answers

Q: QuestionWhere is the sound pad located on the washer and dryer? I would like to adjust the volume on the end of cycle signal put cannot seem to locate the sound pad whish was referenced in one of the prior responses.
Asked by Ted.
- A:Answer Where is the sound pad on my Ge front loader wadher
Answered by Anonymous
Q: QuestionDo I need to buy pedestal, or is it optional?
Asked by Pedestal.
- A:Answer The pedestal for this washer is optional! You do not have to purchase it, but we know it would be a wonderful accessory if you do choose to get it. -Kacie@GEAppliances
Answered by GE Answers

Q: QuestionIs this Washer electric or gas?
Asked by Anonymous.
- A:Answer Our clothes washers operate on electricity. -Vikki@GEAppliances
Answered by GE Answers

Q: QuestionCan you control the volume on the washer and dryer
Asked by Gilbert.
- A:Answer To change the loudness of the end of cycle signal and the press pad volume, press the Sound pad as many times as needed to reach the desired volume.
Answered by GE Answers

Q: QuestionDoes this washer have direct drive?
Asked by Lkb.
- A:Answer This lovely model offers a belt and pulley driven system with no transmission. -Vikki@GEAppliances
Answered by GE Answers

Q: QuestionIf we have the pedestal already will they install during the setup?
Asked by Rav.
- A:Answer When purchasing appliances, it’s essential to acquire all necessary installation kits, such as the waterline and stacking kits, to ensure proper setup. While the product quality may be excellent, experiences with delivery and installation services can vary. For instance, some customers have reported issues with Best Buy’s delivery and installation services. To enhance your experience, consider discussing installation details with the retailer or opting for professional installation services.
Answered by KatyO
Q: QuestionIs there a microban free option?
Asked by WashedClean.
- A:Answer All of our full-size front load washers offer Microban protection.
Answered by GE Answers

Q: QuestionDo I need wifi or can I just turn that part off? What is the warranty on the electronic control board?
Asked by LovesJesus.
- A:Answer You do not need to use the Wi-Fi feature if you wish. You will not be able to remotely control your unit, but you will still have access to all the cycles and features. All of our products come with our one-year warranty!
Answered by GE Answers

Q: QuestionHow long are the cycles for this machine?
Asked by washernwear.
- A:Answer The cycle times can vary depending on all the options selected. The Normal cycle is approximately 69 minutes and the Bulky, Towels/Sheets, and Whites settings are all 78 minutes. The Delicates cycle is 54 minutes. The Drain and Spink is 18 minutes.
Answered by GE Answers

Q: QuestionIs it possible turn off spin function?
Asked by Rina.
- A:Answer Yes, the PFW870SSVWW does have an option to select "No Spin." For more details, please review the "Spin" section on pg. 9 of the Owner's Manual.
Answered by GE Answers

Q: QuestionDoes the washer and dryer comes in 220volt
Asked by Anonymous.
- A:Answer This washer requires an individual, properly polarized and grounded 15 or 20 amp circuit breaker or time-delay fuse and a 2 wire plus ground, 120 Volt, single phase, 60 Hz, alternating current power supply. For more information, see the Electrical Requirements section on page 25 of the Owner’s Manual, which can be viewed at the bottom of the Features tab on the product page of the Best Buy website. -- Regarding an electric dryer, most are rated at 240 volts. The nominal voltage is 240 volt, but homes may have a 208V, 220V, or 240V power supply. Any appliance that is rated for 240 volts can also be used on a 220V or 208V outlet.
Answered by GE Answers

Q: QuestionWhy is the washer NOT a High-Efficiency Washer? Specifications say NO to High-Efficiency
Asked by WestLA.
- A:Answer No High-Efficiency only energy star
Answered by KhoiP
Q: QuestionWhy does my new machine say "load done" within one minute of starting cycle?
Asked by Chris.
- A:Answer It sounds like you may have a faulty unit with a burnt out inverter I know this question is slightly old so I'd be curious to know if that happened to you.
Answered by Chrgeorgeson
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