Questions & Answers
- Model:
- PTW700BPTDG
- |
- SKU:
- 6495832
Q: QuestionWhat's the difference between the PTW700BPTDG and PTW900BPTDG?
Asked by mojo.
- A:Answer Hi there - Thanks for taking the time to reach out to us. The model PTW900BPTDG has the Adaptive SmartDispense feature that helps save time and effort with a dispenser that holds enough detergent for up to 32 loads. This model also has voice assistant w/Alexa built in that recognizes thousands of voice command combinations to automatically adjust washer settings to care for specific fabrics and optimal stain removal. These features are not offered on model PTW700BPTDG. We're confident that with either model that you select, it would make a great addition to your home for many years. Have a great day! - Don@GEA
Answered by GE Answers

Q: Questionwhat is the discharge head (how high it can pump out). Or recommend the model high discharge head
Asked by Dan.
- A:Answer Hi - We appreciate your interest in this lovely Profile clothes washer. Our full-size washers have powerful drain pumps that can pump water vertically as high as 8 feet above the floor. Eight feet is the maximum drain height we recommend. We hope this fabulous washer will work for you. All our best! Vikki@GEAppliances
Answered by GE Answers

Q: QuestionCan you adjust the water setting? Our current machine does not put in enough water?
Asked by Water.
- A:Answer Hi there, and thanks for your interest in our washer! We certainly understand how important being able to adjust the water setting can be. This model does feature load sensing technology, to determine how best to wash your items and optimize performance. Department of Energy standards for water usage have changed over time, and our smart technology helps make sure performance isn’t affected when less water is used; the unit is a high efficiency machine, and doesn’t require as much water to provide effective cleaning action. That said, we do also provide a Deep Fill option, for cases where more water than usual may be needed – this allows you to customize your water level easily. If you’d like to further review our various features and options, the manual is available here: https://files.bbystatic.com/sNxplc9Y1D3nw93UKoQJvw%3D%3D/Manual . We hope this helps, and are always happy to assist if you have any other questions or concerns. All the best! -Sarah@GEA
Answered by GE Answers

Q: QuestionWhat is the inside height of the drum? I had a similar washing machine and I could not reach the bottom of the drum.
Asked by Height.
- A:Answer Hello- Thanks for your interest in our beautiful Top Load Washer with Microban Technology. This is a really nice model and we know you will love it! The inside height/reach is 66.4 inches and that is the shortest reach in comparison with other similar washers. The Microban Technology is an antimicrobial protection that is built into key washer components to help prevent the growth of odor-causing bacteria in areas like the tub, dispenser drawer and drain hose. It is a great feature that will definitely be appreciated. If you have any questions in the future, please let us know. We are here to help! Joyce@GEA
Answered by GE Answers

Q: QuestionWhere is model PTW705BPTDG manufactured?
Asked by ab1300.
- A:Answer Hi there, and thanks for your interest in our washer! This particular model was manufactured in Louisville, KY. We hope this information is helpful, and are glad to assist if you have any other questions or concerns. Best wishes! -Sarah@GEA
Answered by GE Answers

Q: QuestionHow do I adjust the end cycle signal sound volume
Asked by Anonymous.
- A:Answer We're happy to assist you. This washer offers additional features that become available by connecting the unit to your WiFi and our SmartHQ app. Adjusting the volume of the signal is one of the downloadable features offered. We encourage you to connect your washer to take advantage of all it has to offer. -Vikki@GEAppliances
Answered by GE Answers

Q: QuestionCan the lid be opened halfway or does it have to be fully opened to 90 degrees for me to load/unload clothes?
Asked by Monica.
- A:Answer The lid of this washer must be opened fully. If you'd like, you can view more on this in the Specification Sheet on the product page. -Kacie@GEAppliances
Answered by GE Answers

Q: QuestionWhat is the temperature (hot/warm/cold) of the rinse cycle and am I able to adjust it? Thank you, kindly!
Asked by Anna.
- A:Answer Yes, you can adjust water temps.
Answered by JeanR
Q: QuestionHow tall is the machine with the door open?
Asked by J.
- A:Answer For this model, the height needed for the lid to raise 90 degrees is 58-1/4”. For more helpful dimensions, check out the Specifications Sheet, which can be viewed at the bottom of the Features tab on the product page of the Best Buy website. Lauren@GEAppliances
Answered by GE Answers

Q: QuestionJust got my new GEProfile washer and downloaded the SmartHQ app. How do I adjust the end of cycle sound on this washer on the SmartHQ app? Thanks
Asked by Bosox009.
- A:Answer We certainly understand wanting to take advantage of the features offered by connecting the unit to your WiFi and our SmartHQ app. We recommend calling our Connected Home Support Line at 1-800-220-6899, Monday -Friday 9am - 11pm ET, Saturday - Sunday 9am - 3pm ET for further assistance. -Vikki@GEAppliances
Answered by GE Answers

Q: Questiondoes the machine accept liquid or powder detergent
Asked by Anonymous.
- A:Answer You can use liquid or powder detergent. -Vikki@GEAppliances
Answered by GE Answers

Q: QuestionDoes this washer have an agitator? If so, is it removable?
Asked by Karo.
- A:Answer No, it’s does not. It has a washer plate
Answered by MichaelC
Q: QuestionDoes this washer spin by itself or does it rely on a human being to fix the load if it was unbalanced?
Asked by hello123.
- A:Answer Hi - Thank you for reaching out to us. The washer is designed to continue to spin while correcting the out-of-balance condition. There could be occasions when you would want to intervene to redistribute the load to ensure maximum water removal. This is a fabulous model washer and we hope you choose one for your home. Kind regards - Vikki@GEA
Answered by GE Answers

Q: QuestionWill this washer fit a king size comforter?
Asked by VANE.
- A:Answer Hi - Thank you for reaching out to us with this important question. Comforters, blankets, and sheet sets need to be washed occasionally, so the question of whether the washer can handle a large load like this can come up. Most large comforters and blankets will wash properly in our washers, as long as the below is followed: ~Top-load – The comforter fits below the balance ring of the washer tub and is not stuffed in the tub tightly. ~Front-load – The comforter fits behind the washer tub gasket and is not stuffed into the tub tightly. If you are buying a new washer and can't test whether the item physically fits, consider this: the thickness, density, and overall size of the item. A comforter that is smaller, but very thick and full can be harder to wash than a large, thin blanket in some cases. -- Here are some questions to ask yourself before buying the washer: ~Did the item fit into your previous washer? If so, get a model with similar cubic foot capacity. ~Are you changing from a top-load washer to a front load, or vice versa? ~Is the size and capacity the same? This is a tough question as it really depends on the thickness of your comforter and how well it fits without over filling the wash basket. This is one of the largest capacity washers we offer today and we are confident it will serve you well. Please contact us again if you have additional questions or concerns. Kind regards - Vikki@GEA
Answered by GE Answers

Q: QuestionHow do you know if the smart dispenser is working? Can it only be done through the app? Also are there any cycles it doesn’t work with?
Asked by Smarty.
- A:Answer Smart dispenser is working properly. It can be done thru app or if you have time you can check while the washer is running. I never noticed any problem so far.
Answered by PadmavathK
Q: QuestionWhat is the height with the lid open?
Asked by Anonymous.
- A:Answer Hi there, and thanks for contacting us with this great question! The height needed to open the lid to 90 degrees is 58 ¼”. We hope this is helpful! If you have any other questions or concerns, we’re always glad to offer assistance. Best wishes! -Sarah@GEA
Answered by GE Answers

Q: QuestionHow I can connect to the wifi
Asked by Alonso.
- A:Answer Yes. It will send you alerts on your phone.
Answered by MichaelC
Q: QuestionWhat is the difference between agitator an impeller
Asked by Leighann.
- A:Answer Hey there, we're happy to help you out. Washing machines with agitators use a central post that twists back and forth, rubbing against clothes to help break apart stains. Washing machines with impellers use a low-profile cone or disc that spins/rotates to rub clothes against each other to get them clean. Let us know if you have any other questions! - Guy@GEA
Answered by GE Answers

Q: QuestionIs the Top Door Glass (see through)?
Asked by TopDoor.
- A:Answer Hi there, thank you for reaching out to us with this excellent question. We are happy to let you know that the lid is made of a see-through scratch resistant glass. We hope this helps, and please be sure to let us know if there are any ways we can assist you in the future. -Elliot@GEA
Answered by GE Answers

Q: Questionwhat is the measurement from the bottom of the inside drum to the closed lid? I am very short and I want to see if I can reach the bottom of the washer. Thank you
Asked by Depth.
- A:Answer Hi there, and thanks for your interest in this washer! We know how important being able to easily reach the entire basket is, and we’re glad to advise. The depth from the bottom of the basket to the top of the washer is a little under 26”. We hope this would be a good fit for you, and we’re happy to help any time if you have any other concerns or questions. Wishing you all the best! -Sarah@GEA
Answered by GE Answers

Best-selling top-loading washers
- $399.99Your price for this item is $399.99$699.99The comparable value for this item is $699.99
- $529.99Your price for this item is $529.99$899.99The comparable value for this item is $899.99
- $799.99Your price for this item is $799.99$1,349.99The comparable value for this item is $1,349.99
- $699.99Your price for this item is $699.99$949.99The comparable value for this item is $949.99
- Black Friday Deal$499.99Your price for this item is $499.99
- $574.99Your price for this item is $574.99$999.99The comparable value for this item is $999.99
- $579.99Your price for this item is $579.99$809.99The comparable value for this item is $809.99
- Black Friday Deal$599.99Your price for this item is $599.99
- $529.99Your price for this item is $529.99$899.99The comparable value for this item is $899.99
- $749.99Your price for this item is $749.99$989.99The comparable value for this item is $989.99
- $649.99Your price for this item is $649.99$859.99The comparable value for this item is $859.99
- Black Friday Deal$549.99Your price for this item is $549.99
- $379.99Your price for this item is $379.99$599.99The comparable value for this item is $599.99
- Black Friday Deal$539.99Your price for this item is $539.99
- Black Friday Deal$749.99Your price for this item is $749.99
- $749.99Your price for this item is $749.99$1,039.99The comparable value for this item is $1,039.99





































