Questions & Answers

Q: QuestionDoes this range have a warming zone?

• A:Answer Yes, this range has a fifth element warming zone.

Q: QuestionDoes this oven have a hidden baking element?

• A:Answer Yes, this oven features a hidden baking element.

Q: QuestionDoes this range have an air fry option?

• A:Answer Yes, this range has a no preheat air fry option.

Q: QuestionDoes this electric range have a self-cleaning option?

• A:Answer Yes, this electric range has a self-clean option with steam clean.

Q: QuestionCan I control this range with a smartphone app?

• A:Answer Yes, you can control this range from anywhere using a smartphone or tablet with the SmartHQ App.

Q: QuestionDoes this range have a warming zone?

• A:Answer Yes, this range has a fifth element warming zone.

Q: QuestionIs the stainless steel fingerprint resistant?

• A:Answer Yes, the stainless steel is fingerprint resistant.

Q: QuestionIs the surface of the cooktop made of ceramic?

• A:Answer Yes, the cooktop surface material is ceramic.

Q: QuestionDoes this electric range have built-in WiFi?

• A:Answer Yes, this electric range has built-in WiFi powered by the SmartHQ App.

Q: QuestionCan I use steam to clean this oven?

• A:Answer Yes, this oven has self-clean with steam clean option for light soils.

Q: QuestionDoes this range have a convection cooking mode?

• A:Answer Yes, the oven has convection cooking modes.

Q: QuestionDoes this range have a broiler?

• A:Answer Yes, the broiler location is in the oven.

Q: QuestionAre there two ovens in this electric range?

• A:Answer Yes, this electric range has a large capacity double oven.

Q: QuestionWhat is the difference between true convection and a convection oven?

Asked 3 years ago by Anonymous.

• A:Answer Hi there - thank you for taking the time to reach out to us. We can confirm that the difference between a true convection and standard convection oven is a third heating element found within the fan assembly in the back of the oven. This third element is a 2500-watt, double-loop element located in the back wall of the oven, and it surrounds the convection fan. The convection fan with this heating element is able reverse direction to allow air to better circulate around the food. -- We hope this response was helpful, and please let us know if we can help with anything else. Have a great one. - Pablo@GEA

  Answered 3 years ago by GE Answers

  
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Q: Questioncan you use the top oven for air fry

Asked 2 years ago by mom.

• A:Answer No, just the bottom oven.

  Answered 2 years ago by user743223

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Q: QuestionHi, I've read some reviews that state the top oven is Convection Only, is that true or will the top oven work as a normal oven as well?

Asked 3 years ago by Anonymous.

• A:Answer The top oven is a regular oven. Important NOTE--------------------- THE TOP OVEN IS THE ONLY ONE WITH A DELAY START OPTION. The Lower Oven has NO delay start option which is a HUGE FAILURE BY GE ENGINEERS.....

  Answered 2 years ago by Beto

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Q: QuestionIt says hidden heating elements in the description but the first two pictures show bottom heating elements? Which is it?

Asked 3 years ago by Anonymous.

• A:Answer Hi there, thanks for taking the time to reach out, we can understand wanting to check. Yes, this mode has hidden bake elements in both the upper and lower ovens. This design places the bake element under the floor of the oven were it is concealed under a non-removable porcelain enameled oven floor. This eliminates hard-to-reach areas that collect food and spills and makes the oven easier to clean. Hope this is helpful! Happy cooking. -Michael@GEA

  Answered 3 years ago by GE Answers

  
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Q: QuestionThe owners manual mentions that cast iron cookware doesn't work well on models with a radient glass cooktop. Does this model have a radient glass cooktop? I want to be able to use my cast iron.

Asked 1 year ago by ROWEN.

• A:Answer This lovely range does offer a radiant glass cooktop. Our concerns with using cast iron is two fold. An imperfection, burr, or rough patch may scratch the glass surface. Scratches on glass can't be repaired. The other concerns pertains to how slow cast iron can be to absorb the heat from the burners. Once it does heat up, it's very slow to cool down which makes it more difficult to regulate the temperature. Porcelain enamel coated cast iron will work well.

  Answered 1 year ago by GE Answers

  
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Q: QuestionWe are replacing a Samsung NE595R0ABSR electric range. The depth of the range is 25.97. This is a very small kitchen. Does the depth measurement include the handle and secondly how large a prime rib or turkey can you fit in the oven. Thank you.

Asked 2 years ago by California.

• A:Answer Hi there - thank you for reaching out. The depth without the handle is 25-3/4", and the overall depth, including the handle, is 28-1/4". The lower oven is suitable for a turkey up to approximately 20 pounds. We don't have specific information on turkey sizes for the upper oven, and we do not recommend cooking whole turkeys, chickens, or hams in the upper oven. If you have further questions or need additional assistance, feel free to ask as we’re happy to help. Best wishes. Lauren@GEAppliances

  Answered 2 years ago by GE Answers

  
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