Questions & Answers

Q: QuestionCan I get a notification when the dryer vent needs cleaning?

• A:Answer Yes, you will receive a notification when the dryer vent needs to be cleaned.

Q: QuestionDoes this dryer have an end-of-cycle signal?

• A:Answer Yes, this dryer has an end-of-cycle signal.

Q: QuestionDoes this dryer have a wrinkle care option?

• A:Answer Yes, this dryer has a wrinkle care option to prevent wrinkles by extending the tumble without heat.

Q: QuestionDoes this dryer have a sensor to prevent over-drying?

• A:Answer Yes, this dryer has sensor dry to prevent over-drying and protect your laundry.

Q: QuestionCan I save my favorite dryer settings for future use?

• A:Answer Yes, you can save your favorite dryer settings for future use with the My Cycle option.

Q: QuestionIs this dryer able to connect to my home's Wi-Fi?

• A:Answer Yes, this dryer has built-in WiFi powered by SmartHQ.

Q: QuestionSo, the dryer runs but doesn’t heat. Power is fine, lint flow and clearance is clean it just won’t heat. How can I fix that?

Asked 2 years ago by Morgan.

• A:Answer Hello - we’re sorry to hear that you’re having this issue and would love to share some tips that will help. A possible cause is that a fuse is blown, or a circuit breaker is tripped. In this case, the dryer may tumble but not heat. Check the building’s fuse/circuit breaker box and replace both fuses or reset both breakers. Your dryer may tumble if only one fuse is blown, or one breaker tripped. -- Another possible cause is that the “No Heat” temperature is selected - make sure to select a heat setting. -- If these tips don’t help resolve the issue, service may be needed. You can schedule online by visiting the GE Appliances website or by calling 1-800-432-2737. We hope this is informative and please let us know if there is anything else we can assist with. Warm regards. Lauren@GEA

  Answered 2 years ago by GE Answers

  
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Q: QuestionIs there a light inside the dryer when the door is open?

Asked 1 year ago by Julia.

• A:Answer Yes

  Answered 1 year ago by Anonymous

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Q: QuestionIs the plug 3 prong or 4?

Asked 7 months ago by Buyer1.

• A:Answer Our electric dryers do not include a power cord as we do not know what electrical service you have in your home. It can be connected to a 3-or 4-wire 240 volt circuit depending on your needs. - Vikki@GEAppliances

  Answered 6 months ago by GE Answers

  
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Q: QuestionWhat are the reasons this unit is reduced in price? If damaged, where is it damaged? Do you have pic of damage? Is there more than one open box unit in stock?

Asked 3 years ago by Larr.

• A:Answer None

  Answered 3 years ago by NickehlenVerified Purchase

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Q: QuestionDoes this dryer need to be vented?

Asked 3 months ago by Anonymous.

• A:Answer Yes, this dryer will need to be vented. We recommend viewing the instructions for exhausting/venting this dryer starting on page 12 of the Installation Instructions. You can view the Installation Instructions by clicking the "from the manufacturer" tab and scrolling down to the Installation Guide.

  Answered 3 months ago by GE Answers

  
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Q: QuestionWhere is the fuse located on the dryer

Asked 1 month ago by Ijw.

• A:Answer To address an issue with the fuse, please schedule an appointment with our Bodewell service team by calling 1-833-426-3393. They are open Monday – Friday, 8AM – 8PM ET, and a technician would be glad to assist with any issue.

  Answered 1 month ago by GE Answers

  
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Q: QuestionIs there a gas conversion kit ?

Asked 3 months ago by Care.

• A:Answer No, this is strictly an electric dryer

  Answered 2 months ago by CliffM

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Q: QuestionWhat is the finish of the drum? Is it stainless steel or is it Anodized aluminum

Asked 7 months ago by BBYQA.

• A:Answer The drum in this dryer is aluminized alloy. - John@GEAppliances

  Answered 6 months ago by GE Answers

  
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Q: QuestionPlease show me the back of the dryer

Asked 9 months ago by Anonymous.

• A:Answer We're happy to assist you. We recommend visiting our geeappliances.com site and search for this specific model. Once found, click on the Owner Support tab and choose the document called Quick Specs where the rear of the dryer is shown. -Vikki@GEAppliances

  Answered 8 months ago by GE Answers

  
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Q: Questionon my GE profile dryer that I just ordered. Is the hose connection at the top or at the bottom on the back of my dryer

Asked 9 months ago by Amy.

• A:Answer We're glad to help. The rear vent is located near the bottom. If facing the back of the dryer, the center line of the rear vent is 11 3/4" from the left side and 3 1/4" up from the floor. -Vikki@GEAppliances

  Answered 8 months ago by GE Answers

  
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Q: QuestionWhich is the right power cord for the dryer

Asked 11 months ago by Mary.

• A:Answer The power cord will be determined by which outlet you have it'll be a 3 prong plug, or a 4 prong plug. Then follow the wire diagram on the dryer or in the manual.

  Answered 1 month ago by GarySVerified Purchase

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Q: QuestionHow much would the front glass be for this dryer and what do I need to replace it on a GE7.4cu.granary electric dryer. Model number PTD60EBPRDG. SKU. 6472689

Asked 1 year ago by Mark.

• A:Answer We encourage you to locate your complete model number for your washer and dryer and contact our GE Appliances Parts & Accessories Store at 1-877-959-8688 for assistance.

  Answered 1 year ago by GE Answers

  
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Q: Question1. What specific amp is needed for the electric cord with plug that I need to purchase for this GE Dryer, 30 Amp? 2. Also assuming the connection end to the unit just needs the three wires, the hot, neutral and ground correct?

Asked 1 year ago by Patrick.

• A:Answer This dryer does require a 30 amp power cord. Please take a moment to look over the "Power Cord" section on pg. 8 of the Installation Instructions. For help with wire connections, please review the "Electrical Connection Information For Electric Dryers For Direct Wire Connections" section on og. 9 of the Installation Instructions.

  Answered 1 year ago by GE Answers

  
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