A:AnswerHi - Thanks for reaching out to us. Our Profile Opal doesn't make just any old ice. It makes the delicious, soft chewy ice that many of us have grown to love. In the past, you had to stop at a local gas stations or mini-marts to buy the "good" ice. Not anymore. It can now be conveniently available twenty-four a day in the comfort of your own home. We appreciate you checking with us and hope you'll buy one for your home. All our best! Vikki@GEAppliances
A:AnswerMuch like GE mentioned, it is likely air in the line. If you elevate the tank slightly higher for a few moments it will feed into the machine and release any trapped air. Additionally, ensuring the tank line is resting on the countertop and not feeding over the plug or any other object will help in maintaining an even flow, as well as refilling the tank before it has completely emptied.
A:AnswerYes, the side tank is supposed to flow into the machine so you don’t have to continue to add water to the reservoir. I would recommend dumping any unused ice for the day because it will help keep your machine cleaner longer. Using recycled water over and over means cleaning and descaling more often to keep your ice machine working properly. I hope this helps!
A:AnswerThese machines are JUNK, we should all ban together and file a class action lawsuit against GE for selling an extremely expensive, defective product!!!
A:AnswerThese machines are JUNK, we should all ban together and file a class action lawsuit against GE for selling an extremely expensive, defective product!!!
A:AnswerI just posted a review of the Opal 2.0 after 1.5 yrs of running great…we took it apart completely to find ALL the tubes filled with rock hard calcium and algae. We have routinely cleaned the ice maker for over 3 yrs, we suspected something was amiss by googling and found some you tube videos of the cleaning you must do, which is never mentioned by GE ever. There was half an inch of mush green algae in the internal water tank that took hours to clean by soaking and scrubbing as the calcium had hardened in all the outgoing spouts of the tank. Pretty gross. Our extended warranty ran out about 3 weeks ago. We will never get another one, we will go with a cheaper unit once this dies.
Posted two pics, the water tank which GE never mentioned would happen and the internal tubes filled by solid calcium rock hard substance not mentioned either. It drips water out, yes it still made ice! We started digging into the problem because we had to do GE recommended cleaning - EACH week, instead of 1-2 months. It continued to spew calcium at such a rate it covered all the seams inside and out of the unit. The in depth cleaning all over you tube, but not GE.
A:AnswerI got the same thing when I turned mine on. I think it does it while making ice...that's the other con i wanted to list in my review...ny much cheaper ice machine the water went under the basket which keeps from melting your already made ice.
Just in case, yes this is normal for this device.
A:AnswerThese machines are JUNK, we should all ban together and file a class action lawsuit against GE for selling an extremely expensive, defective product!!!
