Questions & Answers

Q: QuestionWhat do you do if it starts screeching like an animal is being torchered and won't stop unless it is unplugged. Leave it unplugged over night...plug it in and twentyish minutes later it does it again.

Asked 4 months ago by KatherineP.

• A:Answer We are sorry to hear you are having this issue. Usually when this happens it is due to your Opal needing defrosting. We have a great article on our site that will explain different sounds. If cleaning and descaling doesn't help with the sounds you are hearing, please reach out to Opal Support directly by calling 1-866-907-6718 or contact us via a private message on GE Appliances social media like Facebook or X and include a copy of this review, your model and serial number, address, email and phone number. Thank you! Joyce@GEAppliances

  Answered 4 months ago by GE Answers

  
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Q: QuestionIs the exterior of the white made of metal like the stainless steel one?

Asked 9 months ago by Anonymous.

• A:Answer Yes. White metal

  Answered 6 months ago by ClintonSVerified Purchase

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Q: QuestionThe icemaker arrived this afternoon. The front drip tray was not in the box. How do I receive the missing drip tray?

Asked 10 months ago by TomN.

This question was asked about the related product: GE Profile - Opal 2.0 Ultra Nugget Ice Maker with Scale Inhibiting Filter - Stainless Steel

• A:Answer To best address this delivery concern, we encourage you to contact Best Buy Customer Service at: 1-888-237-8289. If Best Buy Customer Service is unable to assist for any reason, please PM/DM us on Facebook/Instagram/X with a copy of your review, and the complete model/serial numbers of your unit so we can further investigate.

  Answered 10 months ago by GE Answers

  
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Q: Questiondoes the GE ice maker require refilling the water and how often? What is the volume of water reservoir?

Asked 1 year ago by tiger.

• A:Answer IS THERE A HOUSE WIRE TAP LINE TO HOOK UP TO THE UNIT

  Answered 9 months ago by Anonymous

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Q: QuestionDoes this store the ice also? If I dont use the ice that day what happens?

Asked 1 year ago by John.

• A:Answer It’s does store the ice but if I don’t use it, it would melt and replenish

  Answered 11 months ago by Neveragain

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Q: QuestionDoes the warranty include someone shipping it and taking it in and out of our house because it's too heavy for us to lift

Asked 11 months ago by Anonymous.

This question was asked about the related product: GE Profile - Opal 2.0 Ultra Nugget Ice Maker with Scale Inhibiting Filter - Stainless Steel

• A:Answer No

  Answered 11 months ago by NeveragainVerified Purchase

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