Questions & Answers

Q: QuestionI am considering this purchase to replace a very old profile that has worked well. I am concerned about a review that stated steam coming out at the bottom. Can I be assured this won't ruin my hardwood floor?

Asked 4 years ago by Jane.

• A:Answer Hi - Thank you for considering this lovely GE dishwasher for your home. This model offers our "Hidden Vent" feature. The feature not only eliminates excess steam it also aids in drying your dishes. Air is pulled from the tub with an efficient 10 watt fan. The fan drives the moist air down a condensation tube, where any remaining drops of moisture are released within the door to a moisture proof trough in the lower inner door. Any remaining moisture drains back into the bottom of the tub and away from the dish load. When the dishwasher is installed properly there would be no issue with steam damaging your flooring. All our best! Vikki@GEA

  Answered 4 years ago by GE Answers

  
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Q: QuestionIf i buy a new Dishwasher does Best Buy haul away my old one for free?

Asked 6 years ago by bobbyg.

• A:Answer so.. it cost $20.00 for Best Buy to Haul away your old dishwasher...............

  Answered 6 years ago by BobbyG

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Q: QuestionMy water bottles are 9” tall. Is there sufficient clearance to put them on the bottle jets?

Asked 5 years ago by LK.

This question was asked about the related product: GE Profile - Top Control Built-In Dishwasher with Stainless Steel Tub, 3rd Rack, 45dBA - Black Slate

• A:Answer Hello LK - Thank you for reaching out about this very versatile dishwasher. The top rack is adjustable and allows approximately 7 to 9 inches of clearance depending on the adjustment. Therefore, at the lowest setting for the upper rack, a 9 inch bottle will fit. Feel free to bring your bottle in to the store to test it out! Please let us know if you have any more questions. - John

  Answered 5 years ago by GE Answers

  
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Q: QuestionMy dishwasher didn't come with wine glass holders attached to the top rack (something similar to what is in the attached picture). Was it supposed to? I can't remember if the display model in the store had them. Is there a way I can get some?

Asked 4 years ago by Sara.

• A:Answer What an odd answer, considering I attached a picture of the type of thing I'm looking for and its nothing like the bottle blasters, nor are the bottle blasters designed for stemware. But, if anyone else is looking for an answer to this question, I ordered part number WD28X20312, which is the stemware holder from the previous model of this dishwasher, and it fit the racks of this one. It looks like the picture below and cost about 10 dollars.

  Answered 4 years ago by Sara

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Q: QuestionDoes it show clean when it is done? Mine doesn’t seem to.

Asked 5 years ago by John.

• A:Answer Yes the unit should indicate Clean with a GREEN light. However a fan does run and the Green light will stay ON until the dishwasher door is opened.

  Answered 5 years ago by GaryVerified Purchase

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Q: QuestionIs the stainless steel fingerprint proof? Are there filters that have to be cleaned?

Asked 6 years ago by CRJJ91.

• A:Answer Hi CRJJ91 - Yes, PDT715SYNFS has a fingerprint resistant stainless finish. It also has a removable filter that can be easily removed for cleaning. Simply twist counterclockwise and lift to remove. This should be done every other month or more depending on usage. See page 21 of the Use and Care Manual for complete details: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-4000214.pdf - It also uses the latest technology (Dry Boost with Fan Assist) to get hard-to-dry items like plastic tumblers up to three times drier than other heated cycles can. Play Video: https://www.youtube.com/embed/GTARGoYD-So?rel=0 - Thanks for viewing GE! Sue

  Answered 6 years ago by GE Answers

  
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Q: QuestionIs it possible to turn off the end of cycle audible signal? We run it overnight, master is on the main, and don’t want to be disturbed. What is the signal?

Asked 5 years ago by Dani.

• A:Answer Hi Dani - Thanks for choosing GE Profile Model PDT715SYNFS and welcome to the family! The dishwasher will emit a sound to indicate cycle completion, button presses, and door ajar. The CLEAN light is illuminated and a double beep will sound when the selected cycle and enhancements are complete. To mute the dishwasher control sounds, simply press the Dry Boost pad 5 times within 5 seconds. For reference, see page 9 of the Use and Care Manual at this link: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-4000214-1.pdf - Keep in touch at GEAppliances.com. Sue

  Answered 5 years ago by GE Answers

  
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Q: QuestionHas anyone experienced a fair amount of noise during the Boost Dry cycle?

Asked 6 years ago by JayR.

This question was asked about the related product: GE Profile - Top Control Built-In Dishwasher with Stainless Steel Tub, 3rd Rack, 45dBA - Black Slate

• A:Answer Hi JayR - Thanks for reaching out to us and for choosing GE Profile! This dishwasher has Dry Boost with Fan Assist. This option utilizes a fan to circulate air to dry the dishes. This very efficient fan may run for an additional 90 minutes after the cycle is complete to maximize drying performance. Fan operation will end if the door is opened during this 90 minute period. See page 8 of the Use and Care Manual: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-4000214.pdf - Also, see DISHWASHER DRY BOOST: https://products.geappliances.com/appliance/gea-support-search-content?contentId=37450 - If you need further assistance, please reach out to us at GEAppliances.com - Sue

  Answered 5 years ago by GE Answers

  
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Q: QuestionDoes it have time indicator for how much longer wash

Asked 6 years ago by Timewash.

• A:Answer Hi - Yes, the dishwasher is equipped with a 3 Digit Display Cycle Countdown with Cycle Status Bar on the top of the door. It also has an Audible End-of-Cycle Signal. Thanks for choosing GE Profile! Sue

  Answered 6 years ago by GE Answers

  
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Q: QuestionWhat does H2O mean on the LED. My unit wont run when I try to start a cycle.

Asked 5 years ago by TeddyKGB.

• A:Answer Hello Erik - We are sorry to hear about the error on your dishwasher. If H2O only appears during 1-Hour Wash, schedule service. Feel free to run any other cycle until that update is done. If H2O appears during other wash cycles (AutoSense, Heavy, Normal or Light), then double-check that the inlet water hose is not kinked. If neither above apply, call for service at 1-800-432-2737. Thanks. - JB

  Answered 5 years ago by GE Answers

  
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Q: QuestionThe space I have to house the dishwasher is about 1/4 inch higher than the machine. Can I program the cycles with the door open or do I need to have extra room about the door?

Asked 5 years ago by Panel.

• A:Answer You can program it with door open then shut it to start. That's what I do as I have granite that covers the top of it.

  Answered 5 years ago by WhyM3Verified Purchase

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Q: QuestionWhen properly installed will I see the control panel or will I need to pull the front door down to operate?

Asked 5 years ago by KJ.

• A:Answer I think it depends on your countertops. Ours is not set in very far so we can easily see the panel and push it as necessary. No problem here.

  Answered 5 years ago by BigDinBigDVerified Purchase

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Q: QuestionMain wash compartment does not open during the washing cycle.Why? Nothing is blocking this from opening.When I open the main compartment by pressing the button on the side of the dispenser, the cascade packet is open & messy..I must clean it out.Why?

Asked 3 years ago by Lin1.

• A:Answer Came here looking for info about this issue. Although my wash compartment opens without fail, I consistently find the remnants of the detergent packet in the compartment each time. This suggests to me a problem with SOMETHING, but I cannot find the issue addressed anywhere.

  Answered 2 years ago by AnonymousVerified Purchase

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Q: QuestionWe purchased this dishwasher about 3-4 months ago. Had no problems in the beginning, but in the last week, we have had problems with the door closing properly. Has anyone had problems with the latch?

Asked 4 years ago by Nimsatt.

• A:Answer yes our door would not close properly also

  Answered 4 years ago by doorjamVerified Purchase

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Q: QuestionI did not get a manual with my delivery of this dishwasher. The description says there is supposed to be one included. I see it online but it's 78 pages. How can I get a hard copy without having to print it myself?

Asked 4 years ago by EmmaK.

• A:Answer I have bought this dishwasher twice( my home and my sons home). Excellent dishwasher!! But the only documentation was the install info. No manual.

  Answered 4 years ago by LarryVerified Purchase

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Q: QuestionI had this dishwasher for about a month, and I noticed that at the end of the cycle my dishes are wet? Isn't the heated dry function supposed to dry the dishes or is this normal?

Asked 5 years ago by EliV.

• A:Answer I make sure to use the dry boost feature and I keep the Jet Dry compartment filled. But there are still times where there is a little water depending on the item.

  Answered 5 years ago by DJoyful

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Q: QuestionDoes this dishwasher have an adjustable height?

Asked 5 years ago by Barb.

• A:Answer Hi Barb - Thanks for viewing GE Profile Model PDT715SYNFS! Yes, the dishwasher is equipped with leveling legs. Minimum height with legs retracted is 33.375 in. Maximum height with legs extended is 34.625 in. We suggest viewing the Quick Specs document for more details including cabinet dimensions: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=PDT715SBN_SFN_SMN_SYN_R2_19.pdf - If you have any additional questions, do not hesitate to ask, we are also happy to help at GEAppliances.com! Sue

  Answered 5 years ago by GE Answers

  
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Q: QuestionIs this dishwasher panel ready?

Asked 5 years ago by Dorothy.

• A:Answer Hi Dorothy - This dishwasher is not panel-ready. We suggest viewing Monogram Smart Fully Integrated Dishwasher ZDT985SINII and Monogram Smart Fully Integrated Dishwasher ZDT925SINII at www.monogram.com. Keep in touch! Sue

  Answered 5 years ago by GE Answers

  
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Q: QuestionIs there a protruding handle

Asked 5 years ago by Anonymous.

• A:Answer The handle sticks out a bit... enough to serve as a dishtowel rack, if desired.

  Answered 5 years ago by CompuMacVerified Purchase

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