Questions & Answers
- Model:
- 32646
- |
- SKU:
- 6219334
Highly rated by customers for: USB, Surge Protection
Page Showing 1-5 of 5 questions
Q: QuestionIs the grounded light supposed to be on or off? Only the protected light is on. I couldn't find this information anywhere in the included booklet.
Asked by Gobills.
- A:Answer Hello Valued Customer, thank you for your question. As long as the surge protector is plugged into a properly grounded outlet, then the indicator light should come on to show that it is grounded. You might use a receptacle tester to see whether or not your outlet is properly grounded. If you have any further questions, please don’t hesitate to respond or give us a call between the hours of 7:00 AM – 8:00 PM Central Standard Time, Monday thru Friday at 1-800-654-8483, and press option 4. Please refer to your ticket number (591737) if you decide to give us a call. Thank you.
Answered by Tech Support
Q: QuestionI just purchased the ultra pro surge protector with USB charging and the protection light does not stay on. Now mind you this is brand new so that light was on previously and then it kind of went off and on and now it won't come on at all.
Asked by Jeri.
- A:Answer Hello Jeri, thank you for letting us know about the issue. It sounds like there might just be an issue with the LED light. The surge protector is likely still providing protection, but without the indicator light you will not be able to tell when this expires. This is certainly an issue that we would like to resolve with you over the phone. When you have a moment, please give us a call between the hours of 7:00 AM – 8:00 PM Central Standard Time, Monday thru Friday at 1-800-654-8483, and press option 4. Please refer to your ticket number (557065) if you decide to give us a call. Thank you.
Answered by Tech Support
Q: QuestionWhere is this product made?
Asked by DrVictor.
- A:Answer Hello Valued Customer, thank you for your question. This product is engineered and designed in the US, and manufacture in China. If you have any further questions, please don’t hesitate to respond or give us a call between the hours of 7:00 AM – 8:00 PM Central Standard Time, Monday thru Friday at 1-800-654-8483, and press option 4. Please refer to your ticket number (539155) if you decide to give us a call. Thank you.
Answered by Tech Support
Q: Questionneed to know how good is this surge protector for my computer how many gadgets I can put and what is the warranty
Asked by coco.
- A:Answer I was able to plugin 10 gadgets plus 2 USB ports the warranty is limited lifetime which means as long as the protective blue is on
Answered by Softee
Page 1, Showing 1-5 of 5 questions
Top Rated
- $329.99$329.99The price was $469.99
- $139.99$139.99The price was $149.99
- $299.99$299.99The price was $349.99
- $1,099.99$1,099.99The price was $1,299.99
- $279.99$279.99The price was $329.99
- $1,499.00$1,499.00The price was $2,799.00
- $449.99$449.99The price was $649.99
- $122.00$122.00The price was $129.99

























