Questions & Answers

Q: QuestionDoes it have expandable m.2 slots?

Asked 5 months ago by Quintonium.

• A:Answer Yes. Right in the Product Images, says "Additional Expansion Slots" in relation to more DDR5 RAM possible versus what it comes with and more SSD Storage possible versus what it comes with. No way this thing has a space to put in a 2.5 inch drive, so its going to be M2.

  Answered 5 months ago by Loomis1975

  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionOnce you purchase, can you purchase any additional warranty from the manufacture?

Asked 3 days ago by Phinuic.

Q: QuestionPurchased this laptop 3 weeks ago, got it all set up the way I like it, then yesterday it decided it wont turn on anymore. No pwr lights, no bios, nothing. First time a brand new laptop just simply died on me, pretty lame. Anyone else experience this?

Asked 1 month ago by Loureviewer2020.

Q: Questionwhat is the display type, brightness and color accuracy?

Asked 2 months ago by Aks.

• A:Answer IPS 95% color accuracy Close to 400 nits You can do better bro

  Answered 1 month ago by mycurrentaliasVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDoes it come with International warranty.Does gigabyte provide warranty support in India.

Asked 2 months ago by Anam.

• A:Answer Laptop provides a one-year global warranty. Customer needs to provide an invoice/proof of purchase and complete the online product registration. Enter the official link and inquire here for more questions: https://www.gigabyte.com/us/Support/Consumer/Warranty

  Answered 2 months ago by GIGABYTE Official

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan you upgrade the RAM? Or is it stuck at 32 GB? Only main concern i got is the weirdly small amount of 8 GB of VRAM considering it has a 5070 built in, maybe the 5060 option might be better? Also, just 85W will hold back the 5070, could it be upgraded?

Asked 2 months ago by JB.

• A:Answer Thank you for your interest in the AERO X16. System Memory (RAM): The AERO X16 comes with 32GB DDR5 pre-installed, but it supports upgrades up to 64GB DDR5 5600MHz through two SO-DIMM slots. This allows flexibility if you require more memory for creative workloads. Graphics Memory (VRAM): The built-in GeForce RTX™ 5070 Laptop GPU is equipped with 8GB GDDR7 VRAM. VRAM is a fixed specification and cannot be expanded or upgraded. GPU Power (TGP): The RTX™ 5070 in this model is configured up to 85W TGP. This value is designed to balance performance, thermals, and battery life within the thin-and-light chassis. TGP is set by design and is not user upgradeable. RTX™ 5060 Option: The RTX™ 5060 configuration is also available on the AERO X16. While it is a capable GPU, the RTX™ 5070 generally delivers stronger overall performance, even when both carry 8GB of VRAM. If your workflow is particularly VRAM-sensitive, we recommend reviewing the software/game requirements to choose the configuration that best fits your usage. We hope this helps clarify. Please let us know if you have any further questions!

  Answered 2 months ago by GIGABYTE Official

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionI asked this question but did not get an accurate answer. Is there an empty SSD slot to add additional storage? The answer of the size of storage be upgradable is not the same question of is there an empty slot to add an additional SSD.

Asked 2 months ago by Greg.

• A:Answer I bought this computer and added a 4TB SSD in the 2nd slot. It was easy. You only need a Phillips screw driver to take off the panel on the bottom. The only complaint i have was there was no screw to hold down the SSD for that extra slot. It doesn't move, and i found a solution, but was disappointed that the screw wasn't there.

  Answered 2 months ago by Fred

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionIs there an empty SSD slot to add additional storage?

Asked 2 months ago by Greg.

• A:Answer There are SSD slots available for expansion. 1x PCIe Gen4x4 M.2 slot 1x PCIe Gen4x2 M.2 slot Up to 4TB PCIe NVMe™ M.2 SSD

  Answered 2 months ago by GIGABYTE Official

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes it have a camera to do video meetings ?

Asked 2 months ago by question.

• A:Answer Webcam: FHD (1080p) IR Webcam - suitable for high-quality video calls. Microphone: Built-in array microphone - allows clear voice capture without needing an external mic. Extra Feature: Supports Windows Hello Face Authentication - webcam can also be used for secure face login. This means you can use it directly for Zoom, Teams, Google Meet, and other video conferencing apps without needing extra accessories.

  Answered 2 months ago by GIGABYTE Official

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWhat is the display brightness?

Asked 3 months ago by vitaliy.

• A:Answer Typical display brightness for IPS WQXGA is 400nits. Pantone® Validated. TÜV Rheinland Low Blue Light.

  Answered 2 months ago by GIGABYTE Official

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionHow much VRAM?

Asked 3 months ago by Kajj.

• A:Answer The 5070 has 8GB of VRAM.

  Answered 2 months ago by fred

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionIs the usb c port a thunderbolt port? And does it allow for charging through the USB c port?

Asked 3 months ago by Victor.

• A:Answer The first answer is almost certainly wrong, technically speaking. It might have USB-C 4.0 which is just as good as Thunderbolt 4 for all practical purposes. But it’s an AMD CPU and only Intel and Apple have Thunderbolt (maybe rare exceptions). Can somebody who bought this laptop say if it has USB-C 4.0?

  Answered 2 weeks ago by Anonymous

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)