Questions & Answers

Q: QuestionWhat is the max amount of RAM we can upgrade into this machine?

Asked 2 years ago by Rustam.

• A:Answer Hi Rustam, The laptop can support up to 64GB of DDR5 Ram. Hope this helps! - John

  Answered 2 years ago by GIGABYTE Official

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Q: QuestionWhat country was this made in?

Asked 2 years ago by Kenn.

• A:Answer On the back it says Made in China. Both ASUS and GIGABYTE are Taiwanese companies.

  Answered 2 years ago by MarianaRVerified Purchase

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Q: QuestionWhat brand of DDR5 ram is preinstalled on this laptop? I would like to add a second stick and I would prefer to use the same brand. Thanks!

Asked 2 years ago by Cody.

• A:Answer i happened to have upgraded this last month and kept the old RAM stick that came with the laptop. here is the exact RAM that was preinstalled in this laptop. samsung DDR5 SODIMM 8GB.

  Answered 2 years ago by AnonymousVerified Purchase

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Q: QuestionIt sounds like the included RAM is DDR5-4800. However, if we upgrade the RAM can we use DDR5-5600 and if so will it be able to run at full speed i.e. 5600 MHz or would it be limited to a slower speed?

Asked 2 years ago by TonyinFL.

• A:Answer Hi TonyinFL, Yes it will support the higher memory speed. If you still have the 4800mhz stick it will bring down the speed of the other stick to match the speed of the lowest speed memory in the PC. So for the best results you will need to fill in both slots with upgraded memory if you wish to do so. Hope this helps! - John

  Answered 2 years ago by GIGABYTE Official

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Q: QuestionCan i add a CORSAIR - VENGEANCE 32GB ( to increase the ram to be 40 gb. And What about adding also PNY - XLR8 CS3140 1TB Internal SSD PCIe Gen 4 x4 NVMe ( to increase the capacity to be 1.5 tera ) Or i have to replace all of them

Asked 1 year ago by Gawad.

• A:Answer Hi User, Yes you can use the kit of ram, however note there is 8gb inside currently and if you decide to upgrade. You will need to remove the current 8gb to have a total of 32gb in the laptop. You also have 1 additional m.2 slot you can add the 1TB storage to for a total of 1.5TB. Hope this helps answers your question! - John (Gigabyte USA)

  Answered 1 year ago by GIGABYTE Official

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Q: QuestionWill this play sims 4 and it’s expansion packs/game packs well along with mods? Is the SSD upgradeable?

Asked 2 years ago by MinniePopps.

• A:Answer yes,and yes...and even better ,it has an extra nvme slot so you dont have to reinstall windows ...just plug and play. but you will have to take it apart to get to the slot

  Answered 2 years ago by PatrickVerified Purchase

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Q: QuestionCan two external monitors be used simultaneously, in extended desktop mode, via the HDMI and mini DP ports?

Asked 2 years ago by TonyinFL.

• A:Answer Hi TonyinFL, Yes both the outputs support a monitor, so they can be used simultaneously. Hope this helps! - John

  Answered 2 years ago by GIGABYTE Official

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Q: QuestionThis ddr5 memory it's 4800mhz or 5200mhz?

Asked 2 years ago by trc.

• A:Answer It's 4800mhz

  Answered 2 years ago by HBCUGrad

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Q: QuestionWhich exact 4050 model is inside this laptop?

Asked 4 months ago by Anonymous.

Q: QuestionCan it run fortnite

Asked 5 months ago by Anonymous.

Q: QuestionOn a 280hz monitor could it run 240 fps

Asked 5 months ago by Anonymous.

Q: QuestionHey, so I just wanted to ask - the clearance that you have on this laptop rn (668$ saving) is it going to last long or is it just like a weekly sale?

Asked 5 months ago by ArmenianTeenager.

Q: QuestionCan we buy or add more storage and also when does it go back in stock?

Asked 5 months ago by Zanaiah.

Q: QuestionIs this laptop compatible to most mainstream virtual reality headsets for PCVR?

Asked 5 months ago by VR.

Q: QuestionWill this laptop come back in stock at this price? (331)

Asked 5 months ago by Kohen.

Q: QuestionWill this Pc run GRAND THIEFT AUTO 5 on it?

Asked 5 months ago by Keyz.

• A:Answer its a laptop.

  Answered 4 months ago by Anonymous

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Q: QuestionIs it windows 11

Asked 5 months ago by Anonymous.

• A:Answer Yes, it comes preinstalled with Windows 11.

  Answered 5 months ago by Anonymous

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Q: QuestionHello, are you going to restock this item?

Asked 5 months ago by Bautivw.

Q: QuestionIf I buy an open box version of this online can I return it if it has any defects to any Best Buy stores?

Asked 1 year ago by ScyT.

• A:Answer Yes you can is really easy

  Answered 1 year ago by FernandoSVerified Purchase

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