Questions & Answers

Q: QuestionHow much faster is Nest Wifi Pro compared to Wi-Fi 6?

• A:Answer Nest Wifi Pro, built for Wi-Fi 6E, is up to 2x faster than Wi-Fi 6.

Q: QuestionHow does Nest Wifi Pro handle network issues?

• A:Answer Nest Wifi Pro monitors itself, diagnoses network issues, and can even fix some common issues on its own.

Q: QuestionDoes this router have parental controls?

• A:Answer Yes, you can use the Google Home app to set Wi-Fi schedules, internet time-outs, block websites, and filter explicit content.

Q: QuestionWhat security features does Nest Wifi Pro have?

• A:Answer It has secure booting and software updates to help protect against unauthorized software and router hacks.

Q: QuestionCan I create a separate network for guests?

• A:Answer Yes, you can create a special network just for guests with a different password.

Q: QuestionWhat is the coverage area of one Nest Wifi Pro router?

• A:Answer One router provides up to 2200 square feet of fast, reliable Wi-Fi.

Q: QuestionCan this router have different SSID for each of the 3 bands? Eg. mywifi_2.4g, mywifi_5g, mywifi_6g. Please let me know. Thank you.

Asked 2 years ago by DaveMN.

• A:Answer no. Single SSID/PSK unless you want to setup "Guest" networks. That's the same with most routers.

  Answered 2 years ago by dyingDECOYVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionIs this a router i can connect directly to my modem i have spectrum internet

Asked 2 years ago by Ozzy.

• A:Answer Good day, Ozzy! Great to hear you're interested in Nest Wifi Pro! It plays well with most modems and internet providers. But if you have a modem/router combo, turn off its Wi-Fi or switch it to Bridge mode to prevent network hiccups. If help is needed, let us know by visiting us here: https://support.google.com/googlenest/gethelp

  Answered 2 years ago by Nest Support

  
  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionCan this serve as a third access point for an existing wifi nest pro mesh network? If not, how do I buy a standalone access point to add to an existing mesh network?

Asked 2 years ago by Accesspoint.

• A:Answer Yes, you just add it to your existing mesh. I originally bought the 3 pack and had to add a 4th for better coverage.

  Answered 2 years ago by Anonymous

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (3)

Q: Questionwhat square footage does this unit cover? Over 1,600?

Asked 2 years ago by Anonymous.

• A:Answer Google search results: "Up to 2200 square feet per router." per google store info.

  Answered 2 years ago by dyingDECOYVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (3)

Q: QuestionDo we get separate frequency wifi for 2.4Ghz and 5.0 Ghz so that IoT devices which are compatible with ONLY 2.4 Ghz can detect its Wifi and connect to it?

Asked 2 years ago by RiteshS.

• A:Answer This is a "Tri-band router" meaning it broadcasts in 2.4Ghz, 5Ghz and 6Ghz simultaneously. They cannot be separated. A 2.4Ghz device should be able to connect though. Be aware it will not have the same speeds as the other devices on the other frequencies. 2.4Ghz will always be slower.

  Answered 2 years ago by dyingDECOYVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionIs it backwards compatible with previous models?

Asked 3 years ago by Carlucci62.

• A:Answer Google search result: "The Nest Wifi Pro is not backwards compatible with earlier generations of Nest Wifi or Google Wifi mesh systems. This means that you can't combine a Nest Wifi Pro with earlier versions of Nest Wifi or Google Wifi routers or points in a single mesh network. This is because the Nest Wifi Pro uses the 6-GHz band for backhaul, which older systems cannot support."

  Answered 2 years ago by dyingDECOYVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (3)

Q: QuestionIs there any warranty on these refurbished Nest WiFi Pro 6e routers?

Asked 2 years ago by Jimjar.

• A:Answer Basic warranties are posted on the item listing. You get additional warranty coverage based on Best Buy memberships. See the membership benefits section.

  Answered 2 years ago by dyingDECOYVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)