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Questions & Answers

Your price for this item is $599.00
The comparable value price is $999.00
Page Showing 1-20 of 62 questions
  • QuestionWhat do you lose with the unlocked version. When using on Verizon? Does it support mmWave on Verizon?

    Asked by Pixel.

    • Answer Hi Pixel, You do not lose anything significant with the unlocked version of the Pixel 8 Pro when using it on Verizon. The unlocked version supports all of the major 5G and LTE frequency bands used by Verizon, including mmWave. This means that you will be able to get good coverage and performance, including access to Verizon's fastest 5G speeds. However, there are a few minor differences between the unlocked and carrier-locked versions of the Pixel 8 Pro. For example, the unlocked version may not come with pre-installed carrier apps, and you may need to contact Verizon manually to set up certain features, such as visual voicemail. Overall, the unlocked version of the Pixel 8 Pro is a good choice for users like you or me who want the flexibility to switch carriers in the future. It also supports all of the major features that Verizon offers, including mmWave 5G. I hope this info helps!

      Answered by FernandoR

  • QuestionCan I trade in my phone in person at the Best Buy store ?

    Asked by Rob.

    • Answer Yes, in person or by mail. I recommend doing so in person

      Answered by Ansbaum

  • QuestionIf i buy the pixel with a trade in, what happens if i decide to return the pixel? I wouldnt get my old phone back?

    Asked by Ar15fonsi.

    • Answer Hi there, I looked into the best buy return policy and this is what I found: The policy states that "Most new, unopened electronics can be returned within 15 days of purchase." However, there is an exception for trade-ins, which are considered "final." The Best Buy trade-in policy states that "Once your trade-in device is received and processed, the trade-in value will be applied to your purchase or refunded to you, depending on your payment method. The trade-in process is final and cannot be reversed." This means that if you purchase a Pixel at Best Buy with a trade-in and then decide to return the Pixel, you will not get your old phone back. You will only receive a refund for the purchase price of the Pixel. I hope this info helps!

      Answered by FernandoR

  • Questiondo we get international warranty??

    Asked by shiva.

    • Answer According to the Google Pixel warranty page, Google provides warranty, support, and parts for Pixel phones in the following countries and regions: ✓Australia ✓Austria ✓Belgium ✓Canada ✓Denmark ✓Finland ✓France ✓Germany ✓Greece ✓Hong Kong ✓Ireland ✓Italy ✓Japan ✓Korea ✓Luxembourg ✓Netherlands ✓New Zealand ✓Norway ✓Portugal ✓Singapore ✓Spain ✓Sweden ✓Switzerland ✓Taiwan ✓United Kingdom ✓United States If you purchased your Pixel phone in a country or region where it is not sold, you may not be able to get warranty service or support. And note that the Google warranty for Pixel phones is not the same in all supported countries. The warranty period and coverage may vary depending on the country where you purchased your phone. For example, in the United States, the Google warranty for Pixel phones covers hardware defects for one year from the date of purchase. In Canada, the warranty period is also one year, but it also covers accidental damage to the screen one time. It is also important to note that the Google warranty is only valid in the country where you purchased your phone. If you purchase your phone in a different country and then move to a country where the warranty is not valid, you will not be able to get warranty service or support. I hope this information is helpful. ;)

      Answered by FernandoR

  • QuestionUntil what date will the free watch be available? Is it only a preorder special?

    Asked by Questionman.

    • Answer Hi Questionman, The free Pixel Watch 2 offer is available to customers who pre-order the Pixel 8 Pro between October 4th and October 16th, 2023. It is not clear whether the offer will be available after the pre-order period ends. I hope this info helps!

      Answered by FernandoR

  • QuestionDoes the free item have to be the watch? I want the buds

    Asked by Anonymous.

    • Answer Hi there, No, you can choose the Google Pixel Buds Pro as your free item when you pre-order the Google Pixel 8 Pro. You do not have to choose the Pixel Watch 2. Note that the watch only comes with the preorder of the Pro version of the phone and not with the regular Pixel. I hope this info helps!

      Answered by FernandoR

  • QuestionI do not see Straight Talk in the list of carriers of the trade in device. Does Straight Talk qualifies as Verizon or Straight Talk devices are not accepted?

    Asked by LudiKure.

    • Answer Hey Luke, I just confirmed and the Straight Talk is eligible for the trade-in program at Best Buy. Best Buy accepts trade-ins from all major carriers, including Straight Talk. You can trade in your Straight Talk phone for a new phone from any carrier, including Verizon, AT&T, T-Mobile, and Sprint. I hope this info helps!

      Answered by FernandoR

  • QuestionDoes the exchange offer work with unlocked iPhones?

    Asked by applesheep.

    • Answer Hi Applesheep, I just spoke with a rep and he told me that you should be able to trade it in on a store. I hope this info helps!

      Answered by FernandoR

  • QuestionCan I pre-order this phone in store if I would prefer to do so, nor pre-orders must be placed online only?

    Asked by Jesuswarrior7.

    • Answer Hi Jesuswarrior, Yes, you can pre-order the Google Pixel 8 Pro in store at select retailers including Best Buy, or you can do it online of you prefer. I hope this info helps!

      Answered by FernandoR

  • QuestionWill the unlocked version work on the T-Mobile network?

    Asked by Anonymous.

    • Answer Hi there, Yes, the unlocked version of the Google Pixel 8 Pro will work on the T-Mobile network. Unlocked phones are not locked to any specific carrier, so you can use them with any carrier that supports their frequency bands. I hope this info helps!

      Answered by FernandoR

  • QuestionCredit for trading in the phone on the new pixel 8 pro?

    Asked by Bird.

    • Answer Hi Bird, The amount of credit you will receive for trading in your phone for the Pixel 8 Pro will vary depending on the condition and model of your phone. You can get an estimate of your trade-in value by using the Google Store trade-in estimator tool, but in general terms you can expect to see the following ranges: Good condition: $350-$450 Excellent condition: $450-$550 Like new condition: $550-$650 It is important to note that these are just estimates. The actual trade-in value of your phone will be determined by Google or the retailer (Best Buy in this case) where you are trading it in. I hope this info helps!

      Answered by FernandoR

  • QuestionWill this unlocked phone work on straight talk?

    Asked by Anonymous.

    • Answer Yes. I would not go with straight talk though, I would go with Patriot mobile. They let you choose the network to run off of, and if your network is not available at the time, your phone will connect to another network automatically to make sure you have service without being charged. By far the best company I've been with.

      Answered by Mike

  • QuestionDoes this phone have expandable storage for an SD card?

    Asked by Leo.

    • Answer No

      Answered by Anonymous

  • QuestionHow come BestBuy never has any colors in stock? Only the black phones are available in store.

    Asked by josh.

    • Answer Hi Josh, Most likely they often don't have Pixel colors in stock because Google only produces a limited number of them or because demand they may simply be stocking the colors that are in highest demand from customers. I'm just speculating here. ;)

      Answered by FernandoR

  • QuestionIf I have my current phone through T-mobile, how would the trade in process work if I wanted to get the pixel 8 from best buy to take advantage of the pre-order bonus item (buds, watch)?

    Asked by Brick.

    • Answer Hi Brick, To trade in your current T-Mobile phone for the Pixel 8 Pro at Best Buy and take advantage of the pre-order bonus item, you would follow these steps: 1. Go to the Best Buy website and check the trade-in value of your current phone. You can do this by entering the model number of your phone on the Best Buy trade-in estimator page. 2. Once you have your trade-in value, add the Pixel 8 Pro to your cart and proceed to checkout. 3. On the checkout page, select the trade-in option and enter the trade-in value of your current phone. 4. Complete the checkout process and pay for your new phone. 5. Best Buy will send you a trade-in kit with a prepaid shipping label. 6. Pack up your old phone in the trade-in kit and ship it back to Best Buy. 7. Once Best Buy receives your old phone and verifies its condition, they will apply the trade-in value to your purchase of the Pixel 8 Pro. 8. You will then receive your new Pixel 8 Pro, along with the pre-order bonus item. Note: You may need to pay off any remaining balance on your current T-Mobile phone before you can trade it in. You can also check with T-Mobile to see if they have any specific trade-in requirements. Here are some additional tips for trading in your phone: *Make sure your phone is in good condition. Best Buy will inspect your phone for any cracks, dents, or other damage. If your phone is in poor condition, you may not receive the full trade-in value. *Back up all of your data before you trade in your phone. Once you trade in your phone, all of your data will be erased. *Remove your SIM card and memory card from your phone before you trade it in. You can keep these items for your new phone. I hope this information is helpful. Please let me know if you have any other questions. ;)

      Answered by FernandoR

  • Questiontill when is the pre-ordering for Google Pixel 8 pro allowed? what is the last date to pre-order?

    Asked by VP.

    • Answer Hi VP, The last date to pre-order the Google Pixel 8 Pro is October 16, 2023. Pre-orders opened on October 4, 2023 I hope this info helps!

      Answered by FernandoR

  • QuestionWill the pixel watch 2 be guaranteed to be available on launch day with the phone, or is it possible it might not be available for pickup the same day?

    Asked by Chris.

    • Answer Hi Chris, Yes the Pixel Watch 2 was available on launch day (yesterday). I hope this info helps!

      Answered by FernandoR

  • QuestionIs it possible to get the LTE watch for an additional cost instead of the wifi watch?

    Asked by Anonymous.

    • Answer It is possible, there is a $50 difference for LTE version, However, that is only available on the official Google Store and not Best Buy.

      Answered by JavierZ

  • QuestionHello, looking to trade in Pixel 7a, but not charcoal color. Any reason why the other colors are not showing as options for trade in?

    Asked by Al.

    • Answer Hi Al, I don't think the color affects the trade in value as long as the specifications are the same. That's what I was told. I hope this info helps!

      Answered by FernandoR

  • QuestionIs the preorder pixel watch 2 bonus locked only to the obsidian? Was hoping to be able to select the Bay blue for the watch...is this a matter of stock not being available yet or are we stuck with the obsidian color?

    Asked by Juan.

    • Answer You can get any color of phone, but the watch is obsidian only…. Unfortunately

      Answered by Anonymous