Questions & Answers

Q: QuestionWhat kind of lighting effects does this Govee outdoor LED strip light have?

• A:Answer This Govee outdoor LED strip light features RGBIC lighting effects, allowing individual segments to display multiple colors simultaneously.

Q: QuestionAre these Govee LED strip lights suitable for outdoor use?

• A:Answer Yes, these Govee LED strip lights are designed for outdoor use and have an IP65 water resistance rating.

Q: QuestionDoes this Govee LED strip light work with a mobile app?

• A:Answer Yes, this Govee LED strip light can be controlled via the Govee Home App.

Q: QuestionCan I control the Govee LED strip light with my voice?

• A:Answer Yes, the Govee LED strip light supports voice control with Alexa and Google Assistant.

Q: QuestionAre they connecting

Asked 1 week ago by Lights.

• A:Answer Thank you for your question regarding the connectivity of the Govee Wi-Fi Bluetooth Smart Outdoor LED Strip Lights. Yes, these lights support both Wi-Fi and Bluetooth connections, allowing you to control them remotely via the Govee Home app once properly set up. They are designed for straightforward pairing, though please ensure your Wi-Fi network is on a 2.4GHz band for successful connection. If you encounter any issues during setup, feel free to reach out to Govee customer support or consult the included user guide for step-by-step assistance. We’re here to help you enjoy your lighting experience.

  Answered 1 week ago by Govee Official

  
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Q: QuestionCan I place these inside along window? Will the sun damage it overtime?

Asked 3 months ago by Victor.

• A:Answer Thank you for your question.The light can be placed indoor along the window.The light can be used with temperature range from -20℃ to 50℃.

  Answered 3 months ago by Govee Official

  
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Q: Questionwill it work with 230 volts power supply?

Asked 3 months ago by PullaraoY.

• A:Answer Thank you for your question.This product operates on a standard US power supply. It is recommended for use within the United States.

  Answered 3 months ago by Govee Official

  
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Q: QuestionCan it be paired or synced with another unit in case I need multiple regardless of the size? For example getting this version alongside the 64 feet version. Or will they need to be controlled as separate devices?

Asked 3 months ago by Carlos.

• A:Answer Thank you for your question.You can make a group control of the 2 sets through Govee Home app so they can be controlled at the same time.

  Answered 3 months ago by Govee Official

  
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Q: QuestionHow do you apply the strips?

Asked 3 months ago by Pierre.

• A:Answer Thank you for your inquiry. The strip light comes equipped with double-sided adhesive tape, allowing you to install it in the desired location with ease. Additionally, it includes mounting clips, providing an alternative method for secure fixation if needed.

  Answered 3 months ago by Govee Official

  
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Q: QuestionCan these strips be cut? And how do they stay waterproof if I do.

Asked 4 months ago by Sara.

• A:Answer Thank you for your question.Please note that the strip light is designed as a continuous unit and should not be cut or separated. Cutting the strip light will compromise its functionality and may cause it to malfunction or stop working altogether.

  Answered 4 months ago by Govee Official

  
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Q: QuestionIs the controller, (plug in) waterproof

Asked 7 months ago by JImbo.

• A:Answer Thank you for your question.The controller is not waterproof or water-resistant. It should not be exposed to rain or any other sources of moisture as this could potentially damage the device.

  Answered 7 months ago by Govee Official

  
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Q: QuestionIs the 32ft all light and then extra cord for plugging in?

Asked 11 months ago by MSC.

• A:Answer Thank you for your question.The length of the light is 32ft, it does not include the length of the power supply.

  Answered 11 months ago by Govee Official

  
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Q: QuestionCan this product be trimmed to fit a specific area?

Asked 1 year ago by JustMe.

• A:Answer I do NOT believe you can cut and splice these.

  Answered 4 months ago by Anonymous

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Q: QuestionCan I run from strip to strip and how many strips can I use in one string?

Asked 1 year ago by Jason.

• A:Answer Hello, thank you for your question.Different sets of the lights can not be connected together through one power supply.You can make a group control to control the multiple lights.

  Answered 1 year ago by Govee Official

  
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