A:AnswerHi Dave. Thank you for your question. The kit from Greenworks will come with 2 x 80V 4Ah batteries. The free battery, looks like an offer from BestBuy and is an 80V 2Ah. We hope this helped!
A:AnswerHello Karen - The snow blower will require some light assembly. This information will be detailed in your manual. The blower comes assembled however users will need to attached blower tubes.
A:AnswerIt could be the batteries are too cold. I leave the batteries in the house not in the garage . I remove the batteries from the machine after use and place back into a warm environment (house) the batteries are super sensitive to extreme cold.
A:AnswerHi James. Thank you for your question. Snow throwers can be stored at any temperature if the environment is sheltered (indoors) and dry. Batteries and chargers should always be stored indoors at room temperature. We hope this helped!
A:AnswerI would not use our snow blower on a gravel driveway, because I would be concerned about kicking up gravel and breaking some of the plastic parts. Not to mention spitting out gravel at someone ..
A:AnswerWe had this issue as well. Holding up the battery latch and pulling battery out… you really need one more hand to hold blower in place to pull up on the battery. My husband and I did rogether (4 hands) but we also tilted it on side and let gravity do some work. There is a push button area on the battery where is sticks out of machine. You will see it as it is a different color area on battery. You can push down on that part and pull it out.
A:AnswerHello Dave. Thank you for your inquiry. Greenworks operates under a policy of continuous improvement to ensure that our products always perform to the highest possible standards and build quality. As part of this process we have implemented updated protections to the control board on the 2023 80V 20" Snow Thrower to improve controller durability and lifespan. Should you have further questions, please do not hesitate to contact us at 1-888-90-WORKS (888.909.6757) to speak with a live agent or directly through the Greenworks website on chat which will direct you to a live agent to better assist you. We do hope this helped!
