I recently purchased this case and am trying to put it on my ipod. Is anyone else having trouble snapping on the plastic screen protector part? null

Question

Griffin Technology Q&A · Accepted Answer

I'm sorry to hear that you're having trouble installing that case! That front plate should really just snap right on there. Take a look at this video and see if these steps are helpful: https://www.youtube.com/watch?v=f9IfhA2kF1o (This video is for the iPhone 5 case, but the steps are the same.) If you're still having trouble after that, please reach out to our support team for assistance. You can reach them here: http://grff.in/support Hope that helps! ^MS

Answered by Griffin Technology Q&A 10 years ago

Samoan1 · Answer

I did at first but now it's easy. Had to have the worker help me the first time. Just gotta line it up and make sure all the rubber parts are on correctly and eventually it will snap

Paul · Answer

Does fit snug but I didn't have any trouble snapping it on.

Hufffy123 · Answer

It takes alittle pressure but it will go together. Just make sure that the rubber cover is in the proper position

jace · Answer

Yes, it was very hard

DawnK · Answer

I had trouble too at first putting on my case but then when I looked at the instructions I saw I was doing it wrong. The iPod fits snug into the back plastic part then slip it into the rubber piece. You really have to lift up & roll out edges of the rubber piece to cover all of the plastic edges of case. The only part not rolled over is by left side top volume button. You have to push bottom flap into charger opening. Then I place clear plastic cover on front. At the middle of the top where the plastic clip hooks just over the front camera lens, with my thumbs I press with just enough pressure till it clicks in place. Then I press & click the top of the left side, then the right side clip, then right side Lower clip, then left side lower clip. & finally bottom middle clip did not click for me. If you can lift top & side clips up its not clicked all the way on. When I take front cover off I start in snapping at bottom, then the lower sides, then upper sides,then top. I take care to slowly apply pressure as I don't want to cause any damage to iPod or case. It's tricky til you get the hang of it. I have taken cover off & put it on a few times but I have not taken back piece off. It's very snug.

Answered by DawnK 10 years ago

Answer

I do not have trouble putting the plastic case on. You just need to make sure that the rubber piece is on completely, and the screen protector should be easy to snap on.

Highpockets · Answer

Yes, it is not easy. Find someone with strong fingers.

Blaise911 · Answer

yes it's pain but keep working with it or take it back to BB and get an otter box instead. it took us about 2 days but we finally got it, good luck,

linnick · Answer

You need to snap on the plastic screen before you put the protector on.

AvengerFan · Answer

I agree when I first tried to put it on my iPod it was a hassle but, after awhile you get accustomed to it. I suggest you work your way up start by snapping the front layer from the bottom and as you go up snap the sides on, make sure you hear a click as you snap it into place.

“I recently purchased this case and am trying to put it on my ipod. Is anyone else having trouble snapping on the plastic screen protector part?”

1-10 of 11 Answers