Questions & Answers
- Model:
- HMV1472BHS
- |
- SKU:
- 5711947
Highly rated by customers for: Overall Performance, Size
$499.99Your price for this item is $499.99
Comp. Value: $539.99
The comparable value price is $539.99
Page Showing 21-40 of 48 questions
Q: QuestionThe vent filters even with regular cleaning have become worn over the years. Is there somewhere that I can acquire replacements?
Asked by Dave.
- A:Answer Hello there - we apologize that your filters have become worn despite regular cleaning. This can be discouraging and we understand if you're disappointed. The parts number for the compatible grease filters is WB06X10608. Replacement instructions can be found on page 13 of the owner's manual. We suggest soaking the grease filters in hot water with a mild detergent added, rinsing well, and shaking them to dry at least once every month. Make sure not to use ammonia or wash the filters in a dishwasher, as this can cause the aluminum on the filter will corrode and darken. Additionally, we encourage you to replace the charcoal filter in your microwave at least every 6 months (or more often depending on use), as it cannot be cleaned. The part number for the charcoal filter is WB02X11550. Instructions on replacing the charcoal filter can also be found on page 13 of the owner's manual. We hope this help! All the best, Kelsey@Haier
Answered by HaierTeam

Q: QuestionIs a wall mounting bracket included or available?
Asked by Rattlesnake.
- A:Answer Hi there! Thanks for asking. Yes, the mounting brackets will come with the unit. When replacing an over-the-range microwave, the mounting bracket included with the new microwave should be used since the mounting bracket is specific to each model. The new screws, bolts, and exhaust adapter should also be used. We hope this helps! All the best. -Michael@Haier
Answered by HaierTeam

Q: Questionits seems that sometimes during the day the microwave turns on on its own and it gets hot what can that be
Asked by Anonymous.
- A:Answer Hello, Thanks so much for reaching out. We're always happy to help! Over-the-range microwaves have an automatic fan feature to help protect the electronic components, and also helps the cooking area get rid of excess heat. The built-in thermostat automatically turns the vent fan on if the unit is too hot, and will not turn off until the microwave is cool again. You will not be able to turn the vent fan off manually during this time. We hope this was helpful. Stay well. Mike@Haier
Answered by HaierTeam

Q: QuestionCan this be made a recirculating exhaust?
Asked by Jason.
- A:Answer Hello Jason - We appreciate your interest in the HMV1472BHS and we are happy to help! Yes, this microwave has a recirculating option; the charcoal filter is included. Thanks for checking! Olga@Haier
Answered by HaierTeam

Q: QuestionI have need to replace my microwave. It is installed under a wall cabinet, but not over a stove. I also have no need for the fan for this reason.... will this work for me?
Asked by Jimbob.
- A:Answer Hello Jimbob - We appreciate your interest in the HMV1472BHS and we are happy to help! This model is designed for over-the-range installation. It is not approved for another type of installation. Thanks for checking. Olga@Haier
Answered by HaierTeam

Q: QuestionHi, What is the RCF (venting capacity) of this over the range microwave?
Asked by person.
- A:Answer Hello Person - We appreciate your interest in the microwave HMV1472BHS and we are happy to help. The venting capacity of this model is 300 CFM. Definition of CFM: Stands for "Cubic Feet per Minute". This is a measurement of air volume velocity and is often used in measuring air flow. It is a rating often attributed to fan size. We hope this helps. Thanks for checking. Olga@Haier
Answered by HaierTeam

Q: QuestionHello. I have this particular model of microwave and suddenly encountered an error E-11. What is the cause of it? How do I fix it? Thank you.
Asked by Hiryu.
- A:Answer Hello Charles - Thank your for reaching out to us regarding your microwave. We are sorry to hear that you are getting this error message and we are glad to assist. An E11 error code on a HMV1472 Haier microwave indicates a shorted key on the keypanel. Try disconnecting power on your microwave at the power source for about 30 seconds to reset the electronics. If this suggestion does not help, service is recommended. To schedule service on your Haier appliance, please contact 1-877-337-3639 or visit https://www.haierappliances.com/support/schedule-service to request a service appointment. We apologize for any inconvenience it has caused. Olga
Answered by HaierTeam

Q: QuestionSpecs not this unit vent is external. Can it be converted to recirculating or do you have recirculating model?
Asked by vent.
- A:Answer Hello Vent - We appreciate your interest in the microwave HMV1472BHS and we are happy to help! This model has both recirculating and venting options; the charcoal filter is included. We are glad you checked! Olga
Answered by HaierTeam

Q: QuestionIs the venting meant for the micro, or the stove below?
Asked by Anonymous.
- A:Answer The stove.
Answered by Debbie
Q: QuestionWe purchased this microwave under a year ago and it started to show a message saying “keypad shorted service may be needed.” Very disappointing on a practically new microwave. Can this be fixed easily? And if so, how?
Asked by Basement.
- A:Answer Hello - Thank you for reaching out to us regarding your microwave. We are sorry to hear that you are getting an error message and we are glad to assist. Try disconnecting power on your microwave at the power source for about 30 seconds to reset the electronics. On some occasions the electronics may develop a glitch. Removing the power supply to the unit may allow the electronics to reset. If the above suggestion does not resolve the situation, service is recommended. For safety reasons, we cannot offer do-it-yourself repair advice on microwave ovens due to high voltage (capacitor holds a high voltage charge even after it has been unplugged). To schedule service on your Haier appliance, please contact 1-877-337-3639 or visit https://www.haierappliances.com/support/schedule-service to request a service appointment. We apologize for any inconvenience it has caused. Olga
Answered by HaierTeam

Q: QuestionHow wide is this?
Asked by Yvonne.
- A:Answer Hello Yvonne - We appreciate your interest in the microwave HMV1472BHS and we are happy to help! This model is 23 55/64" wide. Thanks for checking! Olga
Answered by HaierTeam

Q: QuestionDoes this Microwave also act as a range hood fan?
Asked by Rich.
- A:Answer Hello Rich - We appreciate your interest in the over-the-range microwave HMV1472BHS and we are happy to help! Yes, this model has a venting system with a fan. Thanks for checking. Olga
Answered by HaierTeam

Q: QuestionI didnt get to see in the manual if this unit includes the external part needed above the microwave to vented outsite. I think it's called microwave damper. is it included it with the purchase? if not, do you sell it separately? what's the price
Asked by tridibur.
- A:Answer Hello Tridibur - Thank you for your interest in the microwave HMV1472BHS; we are happy to help! This model does include the external part needed to vent the microwave outside. If this part is missing, please call us at 1-877-337-3639, Mon-Fri 8am-8pm, Sat 8am-7pm ET. Thanks for checking! Olga
Answered by HaierTeam

Q: QuestionIs is true you need to unmount the microwave in order to replace the charcoal filter? What is the minimum clearance between bottom of microwave and stove surface?
Asked by tridibur.
- A:Answer Hello Tridibur - We appreciate your interest in the microwave HMV1472BHS and we are happy to help! You do not have to uninstall the unit in order to replace the charcoal filter. Please visit the following link to view the instructions provided on page 13 of this model owner's manual: https://products.haierappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-2000373-2.pdf&_ga=2.180314724.1548947869.1583787516-406795384.1538000999 Over-the-range microwaves require a minimum 66" mounting height from the floor to the top on the microwave. The 66" minimum from the floor dimension will allow approximately 14"-16" between the cooktop and the bottom front of the microwave. Please visit the following link to view this microwave mounting space information provided on page 6 of the installation instructions: https://products.haierappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=MW-OTR_24in_HMV1472BHS_Installv9.pdf&_ga=2.214311639.1548947869.1583787516-406795384.1538000999 We hope this information is helpful Thanks for checking! Olga
Answered by HaierTeam

Q: QuestionCan this microwave be set on a shelf instead of hung over a range
Asked by Patrick.
- A:Answer Hello Patrick. Over the range microwaves cannot be used on a counter or shelf. It is not designed or approved for countertop or shelf installation. Thank you for checking. Olga
Answered by HaierTeam

Q: QuestionHi. Is this a recirculating microwave or does it HAVE to be vented outside?
Asked by Anonymous.
- A:Answer Hello. This model does not have to be vented outside. It can be installed as a non-vented (recirculating) microwave. Thank you for checking with us. Olga@Haier
Answered by HaierTeam

Q: Questionwhat are the overall dimensions?
Asked by sam.
- A:Answer Hello Sam - Unit Width = 23.85938 inches; Unit Depth = 16.1875 inches; Unit Height = 17.01562 inches. - TREY@HAIER
Answered by HaierTeam

Q: QuestionIs there a trim kit available for use over 30" cooktops? Thanks
Asked by Dawn.
- A:Answer Hello Dawn - We do not offer the type of trim kit you refer to for this model. -TREY@HAIER
Answered by HaierTeam

Q: QuestionWhat is the depth of this unit?
Asked by Jimswim.
- A:Answer 16.5" according to the user manual.
Answered by citydog
Page 2, Showing 21-40 of 48 questions
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