Questions & Answers
Page Showing 1-13 of 13 questions
Q: QuestionHOW Long does a charge last
Asked by BILL.
- A:Answer One lasts 12hrs One lasts 14hrs
Answered by Anonymous
Q: QuestionDo I have to take a hearing test before using these rechargeable hearing aids?
Asked by Anonymous.
- A:Answer For best results you should use the phone app and conduct a test. You can then apply those test results to your hearing aids for custom hearing experience to your particular condition. The app also allows you to chose preset listening environments as well as manually control volume settings. Volume levels right out the box are not set very high.
Answered by MyAar
Q: QuestionMy hearing loss is signifcant in only 1 ear, do I have to use both hearing aids in order for them to function ?
Asked by LisaB.
- A:Answer You don't have to use both.
Answered by MyAar
Q: QuestionIf I have small ears, can I trim the tubing before attaching the inserts, so they don't hang so low?
Asked by Sally.
- A:Answer Hi Sally, thanks for your question! Only the retention lock should be trimmed on the thin-tubes. We offer small, medium, and large sizes of the thin-tubes if the default medium size is too long. Trimming the hollow part of the thin-tube will affect sound quality and may cause undesirable feedback.
Answered by Hearing Assist Team
Q: QuestionCan you adjust the frequency needed to improve hearing?
Asked by Anonymous.
- A:Answer Yes, you can adjust different frequencies. However, I have moderate high frequency hearing loss and did not notice any improvement.
Answered by StuM
Q: QuestionDoes it hurt the hearing aids to leave them on the charger all day even if not used for a day or two?
Asked by TamiT.
- A:Answer It does not hurt the hearing aids to leave them in the charger.
Answered by StuM
Q: QuestionWill the wireless magnetic charging in these interfere with a Pacemaker? Is the magnet in the wearable device? Or just in the charger?
Asked by Emily.
- A:Answer Important question! The HA-802 does not have wireless induction charging. Rather, it uses prongs to directly contact the aids to the cradle. The magnet helps with dexterity so that the device always sits correctly in the cradle. There is a small magnet at the bottom of the wearable device, and there is a magnet in each slot of the charging cradle.
Answered by hearingassistcameron
Q: QuestionIs this an amplifier
Asked by Dawn.
- A:Answer No, these are FDA approved over the counter hearing aids.
Answered by Mary
Q: QuestionBest Buy specifications states 8 channels of frequency adjustment for model:HA-802BKT. Hearing Assist website states 4 channels. Hearing Assist website graphic shows 5 channels. Is it 8, 5 or 4? Thank you.
Asked by 08542.
- A:Answer Mine allowed four frequency adjustments.
Answered by StuM
Q: QuestionCan you wear glasses with these hearing aides.
Asked by Golfer.
- A:Answer Yes
Answered by StuM
Q: QuestionWill this connect to my iPhone when I receive a call
Asked by Phil.
- A:Answer No, these do not connect over Bluetooth with a cell phone.
Answered by StuM
Q: QuestionHearing Assist App can it be downloaded?
Asked by Anonymous.
- A:Answer On your phone. Haven't tried on the computer.
Answered by Mary
Page 1, Showing 1-13 of 13 questions
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