Questions & Answers

Q: QuestionSound on this TV isn't great so I bought an extra speaker. Evidently the RCA jacks are input, not output, so that didn't work. Headphone jack to RCA on speaker base works but sound is very low. Same with digital optical audio cord. Any advice??

Asked 7 years ago by Grammie.

• A:Answer Go to advanced audio settings and turn on “Tru volume”

  Answered 7 years ago by ReviewerVerified Purchase

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Q: QuestionCan you tell me what channel to put the tv on to hook up dish

Asked 7 years ago by Anonymous.

• A:Answer You actually don’t select a channel, you select an input. Most likely HDMI input 1 or 2. If you are using coax (like from an antenna) then you would choose the cable/satellite input.

  Answered 7 years ago by DanielVerified Purchase

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Q: QuestionDoes this TV has built-in functionality that allows content from other devices (laptop, cell phone) to be cast onto the TV?

Asked 7 years ago by Anonymous.

• A:Answer On page 127 of the Hisense user manual, it points out: Screen Mirroring your phone or tablet Only in connected mode, your TV has a feature called screen mirroring that lets you mirror your compatible smartphone or tablet on your TV. Share videos, photos, web pages, and more from compatible devices. By default, your TV’s screen mirroring mode is set to Prompt. In this mode, when your TV receives a screen mirroring request, it prompts you with the following options, unless you have previously selected Always accept or Always ignore for the device... Check the manual that came with the TV or go to the Hisense Support Site where you can read/download the manual. Hope this helps you.

  Answered 7 years ago by WilliamB

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Q: QuestionHow many HDMI ports are on the tv

Asked 7 years ago by Countryfan58.

• A:Answer This product has 3 HDMI ports.

  Answered 7 years ago by CommunityAnswer

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Q: QuestionI saw somewhere that there was a 4 year manufacturers warranty. Is this on all theirtvs or just some models?

Asked 6 years ago by Anonymous.

• A:Answer Hisense is reverting back to its previous warranty coverage period of one year parts and labor for all new televisions sold in the United States of America and Puerto Rico, effective April 1, 2017. Hisense will continue to honor the warranty coverage periods per the warranty cards provided with the new TV for consumers who purchased their televisions prior to April 1, 2017. If you have any additional questions please call us at 1-888-935-8880.

  Answered 6 years ago by HisenseProductExpert

  
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Q: QuestionCan this TV be used for viewing free TV channels like ABC , NBC , CBS , or PBS? Do not want to use cable!

Asked 7 years ago by Ozhangk.

• A:Answer This TV has a built-in tuner for over-the-air broadcasts and has Roku built-in for online streaming services content.

  Answered 7 years ago by CommunityAnswer

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Q: QuestionWill this Hisense TV play MKV file from usb drive

Asked 5 years ago by Macsout.

• A:Answer Hello Macsout, Thank you for your interest in the 43R7E. Yes you are able to play the MKV format on this television. If you have any further questions please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, We look forward to hearing from you! Harley with the Hisense Support Team

  Answered 5 years ago by HisenseProductExpert

  
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Q: QuestionWhat are the dimensions of the TV?

Asked 7 years ago by MAC.

• A:Answer The dimensions of this television are 38.2 × 22.4 × 3.5 inches without the base, 38.2 × 23.8 × 7.6 inches with the base, and the shipping dimensions are 42.5 × 25.9 × 6 inches.

  Answered 7 years ago by HisenseProductExpert

  
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Q: Questionregistrationfor this tv to register it as a Roku dopes not come up on TV What am I missing

Asked 7 years ago by butch.

• A:Answer I believe when you set up your TV, you signed into your existing Roku account. It should guide you through activating the Roku TV. To register with the Hisense Corporation, go to the website https://www.hisense-usa.com/support/register Hope this helps you.

  Answered 7 years ago by WilliamB

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Q: QuestionDoes the t.v work to force 1440p with mclassic

Asked 3 years ago by RabbitTotem.

Q: QuestionCan you store in the cold

Asked 3 years ago by pa.

Q: QuestionWhy won’t the tv except my email address. I can’t set my tv up because of it

Asked 4 years ago by Syd.

Q: QuestionI bought this TV on July 3 2020 as of yesterday after a power outage the TV will not come back on. What are my options if any? The TV was sold as a floor model but should not have just stopped working after 2 months.

Asked 5 years ago by Anonymous.

Q: QuestionJust bought Hisense Roku tv for my kitchen. on installation the auto scan won’t lift the sky eye/ coax cable to show my sky from the living room, just getting no channels found. Checked all connections and skyeye is lit up. Any advice please

Asked 5 years ago by Shane.

Q: QuestionCan I use this tv as a computer like search the internet and things like that ?

Asked 5 years ago by MeMe.

• A:Answer Hello MeMe, Thank you for your interest in the 43R7E. Yes you are able to use the television to search the internet. If you have any further questions please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, We look forward to hearing from you! Harley with the Hisense Support Team

  Answered 5 years ago by HisenseProductExpert

  
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Q: QuestionIs this tv HDR10 and how wide is the color gamut?

Asked 5 years ago by Avery.

• A:Answer Hello Avery, Thank you for your interest in the Hisense 43R7E. Yes this television has High Dynamic Range (HDR) boosts the contrast of every image while delivering vivid, deep colors. With enhancements to the darkest and lightest areas of the picture, HDR delivers an image that looks closer to life. If you have any further questions or concerns please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, Harley with the Hisense Support Team

  Answered 5 years ago by HisenseProductExpert

  
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Q: QuestionWhat kind of headphones are compatible with this ROKU tv?

Asked 5 years ago by Bren.

• A:Answer Hello Bren, Thank you for your interest in the Hisense 43R7E. The best headphones are are the ones that come with a base station that plugs into the television via 3.5mm analog jack or optical connection. If you have any further questions or concerns please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, Harley with the Hisense Support Team

  Answered 2 years ago by HisenseProductExpert

  
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Q: QuestionDoes it have a built in camera

Asked 5 years ago by Johnnie2dap.

• A:Answer Hello Johnnie, Thank you for your interest in the 43R7E. No the television does not have a built in camera. If you have any further questions please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, We look forward to hearing from you! Harley with the Hisense Support Team

  Answered 5 years ago by HisenseProductExpert

  
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Q: QuestionHow to make screen bigger. It's on showing a small screen

Asked 5 years ago by Squirrel1.

• A:Answer Hello Hisense Customer, Thank you for your interest in the 43R7E. With this particular question there are a few of variables we would like to understand before offering a solution. At your earliest convenience, please reach out directly to our support team at [email protected], 1-888-935-8880, so we can find the appropriate solution. We look forward to hearing from you! Harley with the Hisense Support Team

  Answered 5 years ago by HisenseProductExpert

  
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