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Page Showing 1-20 of 63 questions
  • QuestionMy Hisense tv keeps turning on and off ? It's one month old!!?

    Asked by Papa.

    • Answer Mine does the exact same thing. I've had it for three months now and its done it since day one. Product support reccomends turning off and unplugging it which doesn't actually solve anything long term.

      Answered by Chelseyxfaye

  • QuestionIs this tv a good brand

    Asked by Mayra.

    • Answer By far I believe it is the best TV on the market today in the price range and size that it’s in. Picture is perfect and the sound is incredible. I have owned it for over three years and never had any problems with it. Keep in mind there are only two manufacturers out there that makes screens for TVs and as far as the components in side of them there is only a handful of them as well. You buy this TV and more likely you’re getting a Sony or Samsung inside of it. Save the money buy it you can’t go wrong.

      Answered by wmiketrek

  • QuestionDoes this tv have a optic connection port??

    Asked by Bigdaddy.

    • Answer Helo Hisense Customer, Thank you for your interest in the Hisense 50H6570F. Yes this television has a optic port connection. If you have any further questions or concerns please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, Harley with the Hisense Support Team

      Answered by HisenseProductExpert

  • QuestionWhat is the width between the leg stands on the tv?

    Asked by tyler.

    • Answer 36" at the widest point. (The legs are at an angle)

      Answered by CouchPotato

  • QuestionCan I screen share from my laptop? It's an HP

    Asked by Donutkingg.

    • Answer The TV has Chromecast built in so it's possible as long as you're on the same network. Some websites allow this and Chrome browser would be the most compatible for this purpose. There are also installable Windows applications that would allow you to cast more things. Other than that, as the manufacturer mentioned, an HDMI cable would be required.

      Answered by Avg24

  • QuestionDoes it come with hulu on it?

    Asked by kimba.

    • Answer the 50H6570F comes with the Android operating system and can download great apps like Hulu, Disney Plus, and thousands more in the google play store.Thank you for your interest in Hisense USA and If you have any other questions give us a call at 1-888-935-8880.

      Answered by HisenseProductExpert

  • QuestionSince I have an iPhone and this TV uses an android platform will I have a compatibility problem connecting with Bluetooth?

    Asked by Anonymous.

    • Answer Hello Hisense Customer, Thank you for your interest in the 50H6570F. You would not be able to connect your phone to the television using Bluetooth as the Bluetooth is for connecting external audio devices, remotes and keyboards. If you have any further questions please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, We look forward to hearing from you! Harley with the Hisense Support Team

      Answered by HisenseProductExpert

  • QuestionCan i wall mount this tv?

    Asked by Chet.

    • Answer Hello Chet, Thank you for your interest in the Hisense 50H6570F. Yes this television can be wall mounted, the vesa pattern is 200x200 mm. If you have any further questions or concerns please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, Harley with the Hisense Support Team

      Answered by HisenseProductExpert

  • QuestionDoes this model have dolby vision?

    Asked by TheScout.

    • Answer Hello Hisense Customer, Thank you for your interest in the Hisense 50H6570F. Yes this television have dolby vision. If you have any further questions or concerns please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, Harley with the Hisense Support Team

      Answered by HisenseProductExpert

  • QuestionDo I have to connect with ROKU to use this TV?

    Asked by LeeLee.

    • Answer Hi Lee, This is an Android TV. It is similar to Roku, in that you need an account to download apps. You will need a google account to access the play store to download apps. You can use it as a regular TV, however, without a google account. The Android TV Play Store is different than what you would see from your Android phone because you will only see compatible apps. If you want to be able to use specific apps, you should check that they are available before purchasing this TV. If you are coming from Roku, most of the same services are available.

      Answered by Avg24

  • QuestionI have ROKU, can it be connected to this TV? and can I run the full set of ROKU channels on the ANDROID HISENSE? also can I use/cast videos CD and VHS formats from a connected player ? Thanks for your help! RonW

    Asked by Anonymous.

    • Answer Hello Ron, Thank you for your interest in the 50H6570F. Yes you are able to connect your Roku to the television. You would only be able to run the Roku channels through the Roku device you have connected. Yes you are able to play CD and VHS from a connected player. If you have any further questions please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, We look forward to hearing from you! Harley with the Hisense Support Team

      Answered by HisenseProductExpert

  • QuestionI have wifi and currently use a PC. Will this show everything that I'm used to?

    Asked by Maleko.

    • Answer Hello Maleko, Thank you for your interest in the 50H6570F. With this particular question there are a few of variables we would like to understand before offering a solution. At your earliest convenience, please reach out directly to our support team at [email protected], 1-888-935-8880, so we can find the appropriate solution. We look forward to hearing from you! Harley with the Hisense Support Team

      Answered by HisenseProductExpert

  • QuestionWill this TV allow for computers to connect wirelessly or do you have to use an HDMI cable?

    Asked by Luther.

    • Answer Hello Luther, Thank you for your interest in the Hisense 50H6570F. Regrettably, the computer will need to be connected via HDMI, you are unable to connect it to the television wirelessly. If you have any further questions or concerns please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, Harley with the Hisense Support Team

      Answered by HisenseProductExpert

  • QuestionIt this tv roku?

    Asked by Angiedisney.

    • Answer No this model does not use Roku. It uses Android TV as it's operating system. I prefer Android TV over Roku and that's why I purchased this particular model. The remote is more advanced than what you get with Roku. It has a numerical keypad on it which comes in handy if you use an antenna for over the air channels. You are then able to directly tune the channel you want. You are still able to download all popular apps from Google Play.

      Answered by AndoidTV

  • QuestionWhere are Hisense TVs made?

    Asked by MKREnterprises.

    • Answer Hello Hisense Customer, Thank you for your interest in Hisense USA. Hisense televisions are made in China. If you have any further questions please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, We look forward to hearing from you! Harley with the Hisense Support Team

      Answered by HisenseProductExpert

  • QuestionIs it possible to connect a TiVo DVR to this Hisense tv?

    Asked by scooter0304.

    • Answer Hello Scooter, Thank you for your interest in the 50H6570F. Yes you are able to connect your Tivo DVR to this television. If you have any further questions please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, We look forward to hearing from you! Harley with the Hisense Support Team

      Answered by HisenseProductExpert

  • QuestionCan I connect my iPhone and use Siri to play movies?

    Asked by Ashley2019.

    • Answer This TV is very slow. You can but your phone will be 2 minutes ahead of the video on the TV.

      Answered by Stephen

  • Questioncan a roku streaming stick be hooked up to this tv?

    Asked by darklady.

    • Answer Thank you for your interest in the 50H6570F, Yes you can connect a Roku stick to your television. Thank you for your interest in Hisense USA if you have any further questions or concerns please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, Harley with the Hisense Support Team

      Answered by HisenseProductExpert

  • QuestionHow do I access web browser to download? The play store doesn't have download option

    Asked by Dan.

    • Answer Thank you for your interest in the 50H6570F. We are sorry to hear that you are not able to get a web browser downloaded. You should be able to download a web browser from the Google Play Store as this television does not come with a built in web browser. Please try unplugging the TV then plugging it back in then try to download the web browser again. If this does not resolve the issue please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, We look forward to hearing from you! Harley with the Hisense Support Team

      Answered by HisenseProductExpert

  • QuestionHello there. Is this TV (Hisense - 50" - LED - H6500F Series - 2160p) has Bluetooth function? Can I download both apps YOU TUBE TV app and You Tube regular app on this TV? Does it show all downloaded apps on screen?

    Asked by DEEJAY.

    • Answer It has Bluetooth and it works great. The TV has amazing sound also. I don't feel a need for a soundbar at all

      Answered by Jonathan