Questions & Answers

Q: QuestionI purchased the Hisense 55T88OUW from BB IN 2014, can you tell me which HDMI Port is HDCP 2.2 Compliant for 4K viewing from direct tv genie?

Asked 7 years ago by 55T88OUW.

• A:Answer Direct tv doesnt support 4k on Hisense. I looked into their 4k genie in August 2017 and they only supported Sony, Samsung and LG.

  Answered 7 years ago by jimboVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionI am setting up this tv, and I am not sure which hdmi port to connect my direct tv satellite receiver cable to?

Asked 8 years ago by PapaS.

• A:Answer HDMI ports 1 and 2 display 4K HDR content, and HDMI ports 3 and 4 display 1080p content. The HDMI port used for DirecTV depends on your cable subscription. If you have any additional questions, please call us at 1-888-935-8880.

  Answered 8 years ago by HisenseProductExpert

  
  Helpful (1)Unhelpful (1)ReportAnswer this questionShow more answers (1)

Q: QuestionSince there is no picture of the back of the TV for me to see whether or not the mount will block the outlets of the TV, can someone here suggest a full-motion wall mount that is compatible to this model (55H8C)?

Asked 8 years ago by HC7.

• A:Answer No, a wall mount will not block any of the connections, they are closer to the edge than the mount, and they are sideways. Any full motion wall mount will work if designed for that screen size as it is a standard mount.

  Answered 8 years ago by AnonymousVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionI got a message saying the cpu was overheating. What can i do to fix this?

Asked 8 years ago by Terrill.

Q: QuestionI have an H6 55" 4K set. My picture does not seem as clear as I was thinking it would be. I am using the HDMI 1 slot and my cable TV provider is Spectrum. Does it make any difference which HDMI slot is used for picture clarity and crispness?

Asked 8 years ago by Anonymous.

• A:Answer HDMI ports 1 and 2 are used for 4K HDR content and HDMI ports 3 and 4 are used for 1080p content. Low picture quality could be a result of lower definition source material. It may be beneficial to contact your cable provider to make sure you are viewing high definition content. If you have any questions, please call us at 1-888-935-8880.

  Answered 8 years ago by HisenseProductExpert

  
  Helpful (1)Unhelpful (1)ReportAnswer this questionShow more answers (1)

Q: QuestionJust want to make sure. This is not a 3D TV.?

Asked 8 years ago by Anonymous.

• A:Answer No

  Answered 8 years ago by maliburacingVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionThe Hisense 55in 4k smart tv,is where is the speaker

Asked 8 years ago by lottie.

• A:Answer The speakers are located on the bottom. The speakers are clear of obstruction. High volume with just a little amount of sound volume. I put it on 15 and good enough compare to it goes up to 99.

  Answered 7 years ago by JuniorVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionI receive my tv signal OTA. I get strong/excellent reception. Will I derive the full benefits of a H9D ULED set or will some features/benefits not perform as well as with cable or satellite?

Asked 8 years ago by Anonymous.

• A:Answer don't forget cable company not fully ready for new tv's....some channels are amazing some look bad ...give it time

  Answered 8 years ago by RicobsasVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDoes it have a sleep timer?

Asked 8 years ago by Anonymous.

• A:Answer yes it has a sleep timer starting at 10 minutes to 2 hours

  Answered 8 years ago by OldhippieVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: Questionwhat does model 55h8c mean ? wall mart has model 55h6c for $125 less.

Asked 8 years ago by oldfolks.

• A:Answer Walmart doesn't carry HDR(High dynamic range) versions of this tv. That is the difference and if you use any 4k devices like a 4k UHD Player or a PS4 Pro you can definitely tell the difference

  Answered 8 years ago by MJ21Verified Purchase

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionI have this Hisense 55" 4k TV. I noticed that when I play FIFA 17 with my Xbox One S, whenever I turn the volume up and down with the tv remote control, the screen shakes a little bit. Is there a setting or something on the TV that I'll need to change ?

Asked 8 years ago by Legendary.

• A:Answer Please call us at 1-888-935-8880 so that we can assist you with your television.

  Answered 8 years ago by HisenseProductExpert

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionI'm going to buy the new xbox one x is this a good tv to buy on a budget. I don't need anything fancy I just want a good tv that offers 4k and HDR or should i splurge and get something like the sony 49x800e.

Asked 8 years ago by Baddog91.

• A:Answer We've actually been very impressed with our Hisense. I haven't been gaming on it but as far as movies and even just regular television go it's pretty sharp.

  Answered 8 years ago by AnonymousVerified Purchase

  Helpful (1)Unhelpful (1)ReportAnswer this questionShow more answers (1)

Q: QuestionAre there any control buttons on the TV itself (off/on, volume, channel up/down), or am I SOL if the remote goes out?

Asked 8 years ago by Pableaux.

• A:Answer The tv has control buttons itself.

  Answered 8 years ago by CommunityAnswer

  Helpful (2)Unhelpful (1)ReportAnswer this questionShow more answers (1)

Q: QuestionI keep reading in the Q&A and Reviews on here that Hisense has a 4 year warranty - but the detailed information section says 1 year. Also I looked on the Hisense USA website and it also says the warranty is 1 year. *confused*

Asked 8 years ago by Reverie.

• A:Answer It is only one year warranty. Pamphlet comes in the box

  Answered 8 years ago by PS4gamer

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWill the Usb port read an external hd? Will it read avi, mp4, mk5 files?

Asked 8 years ago by Anonymous.

• A:Answer Yes. I plugged in my Windows 7 backup USB drive and it read all the folders, etc. I viewed several images. I did not test mp4 or avi but it can read them from USB stick so should be the same.

  Answered 8 years ago by BradVerified Purchase

  Helpful (2)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionHas the 4K 55" hisinse led TV, adapt abilities for a WiFi USB connection/plug in the back?? Thank you. MP

Asked 8 years ago by Marioso.

• A:Answer It has built-in WiFi. Not sure the need for additional unless you wanted faster speed.

  Answered 8 years ago by BradVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: Questiondoes this have 3d capability?

Asked 8 years ago by gpa.

• A:Answer It does not

  Answered 8 years ago by BougebriVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWill there be a Hulu app added to the menu? Since no app, would casting from the Hulu app on my phone to the TV work?

Asked 8 years ago by Anonymous.

• A:Answer It's a smart TV and Hulu is automatically listed under the Movies apps. All you have to do is click to download it to the TV like you would your, phone or tablet and you can sign in and stream directly from your TV (as long as you have it connected to the internet).

  Answered 8 years ago by TBoyTreVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: Questiondoes the TV come completely upgraded?

Asked 8 years ago by Anonymous.

• A:Answer Question is vague. Upgraded to what or with what? It is a fully functional 4K smart TV with speakers, remote and stand, wall mountable and lots of inputs like USB, HDMI, A/V. There are no 4K video sources available or any TV streams yet easily to exploit its 4K capability. If one has a 4K video camera then perhaps one can check out its true 4K performance. The main reason I bought it is at the price point of $500, it had a very good video quality better than some known brand and an unbeatable mfr 4 year parts and labor warranty.

  Answered 8 years ago by klkabirVerified Purchase

  Helpful (3)Unhelpful (2)ReportAnswer this questionShow more answers (3)