A:AnswerIgnore the black rubber plug behind the bucket for now. That's access to the water filter. On the right hand side of the unit (facing the front) you will find a small flap. Open it up and you'll find the garden hose connection behind it. See the user manual pages 9-10 for further information. Be sure the garden hose ends below the level of the connection to the dehumidifier, or it will not drain. And be sure to check that water filter every 3 months and clean it.
A:AnswerHi William! I am sorry that you are experiencing this issue with your dehumidifier! please contact us at 1-877-465-3566 so we can better assist you!
A:AnswerThe bucket slides out horizontally from the bottom of the device. Instructions to remove the bucket should be in the user manual. If you have any additional questions, please call us at 1-877-465-3566.
A:AnswerI don't have this particular brand, but we have had our dehumidifier plugged into an extension cord for the last 3.5 years, and we use a garden hose running across the basement floor to our sump pump, and we've never had any problems.
A:AnswerThis dehumidifier does not include a drain hose, but can be connected to a garden hose. If you have any additional questions, please call us at 1-877-465-3566.
A:AnswerHi, no settings need to be changed. Simply remove the bucket, attached the garden hose, and then replace the bucket. Water will then drain through the garden hose. Please note that the hose should drain downhill. If you have any further questions, please contact us at 1-877-465-3566.