Questions & Answers

Q: QuestionWhat do I need to provide for the installation?

• A:Answer You will need to provide the security base station or hub, applicable status sensors, and an existing and functional network.

Q: QuestionHow long does the installation service usually take?

• A:Answer The estimated time to complete the service is 40 minutes.

Q: QuestionWhat will the technician do before starting the installation?

• A:Answer Before beginning the installation, the technician will discuss the scope of work with you to ensure that the services purchased meet your needs and expectations.

Q: QuestionDoes the installation include setting up notifications?

• A:Answer Yes, the technician will spend up to 5 minutes showing you how to configure the sensors to receive notifications and status updates.

Q: QuestionWill the technician show me how to use the new security system?

• A:Answer Yes, the technician will demonstrate how to use the new system and components, and let you know how to contact Geek Squad for future support.

Q: QuestionWhat kind of devices are included in the installation service?

• A:Answer This service includes the installation of a security base station and up to 10 devices such as keypads, entry sensors, motion sensors, key FOBs, sirens, and CO sensors, as well as one indoor/outdoor camera.

Q: QuestionI want a ring doorbell but without a monthly fee, I would also like a smart Lock for my patio door.

Asked 5 years ago by Mooney.

• A:Answer Hi there. Thanks for connecting with us on this. The Ring doorbells can run without a monthly fee. The Ring subscriptions add on features depending on what you're looking for however. We can also help out with finding a smart lock too. We'd recommend getting in contact with your local Best Buy to get assistance. You can find information about your local store at www.bestbuy.com/storelocator.

  Answered 5 years ago by GeekSquadSupport

  
  Helpful (6)Unhelpful (1)ReportAnswer this question

Q: QuestionI am trying to get an estimate on how much it would cost to install a ring door bell, a ring wireless home security kit, a flood camera, 2 spotlight cameras (1 wired and 1 wireless), and 2 nest thermostats?

Asked 5 years ago by Anonymous.

• A:Answer If you bought all these items at Best Buy and have a Total Tech Membership they will come out and install all of these for a reduced price. They will also make sure all all working to your satisfaction and will make sure you understand all the features.

  Answered 5 years ago by CubholeVerified Purchase

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionCan you have additional cameras and doorbell installed? Cost for installing additional items and connecting to hub?

Asked 3 weeks ago by DayDay.

Q: QuestionI have a ring doorbell system that came with my new build home. What is the cost to install this system

Asked 1 year ago by cyn.

Q: QuestionCan geek squad install 3 blink security devices at my home?

Asked 1 year ago by Anonymous.

Q: QuestionCan the Geek Sqad install my ring security kit and a flood cam light in the front of my house? Will the fee be the same?

Asked 1 year ago by Hayes.

• A:Answer Yes but ofcourse there is a charge depending on the problem

  Answered 1 year ago by HPPRiNTERVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan Geek Squad fix my Ring doorbell that is already up and working?

Asked 2 years ago by Kat.

Q: QuestionCan Geek Squad install a wireless, outdoors 2.4/5 GHz Band Wifi REOLINK ARGUS PT SECURITY LIGHT PLUS it's REOLINK Solar Panel & Directions at Google Play Store, includes Mounting Brackets? PAL Scottsdale, AZ 85258

Asked 2 years ago by PAL.

Q: QuestionHello! I have an ADT security system (camera and motion sensors on doors). Does this service include uninstalling/reinstalling this? Feel like the description is confusing.

Asked 2 years ago by Steph.

Q: QuestionCan Best buy (Geek squad) install a HeimVision Greets 1 smart Video Doorbell, I live in an high rise apartment in NYC?

Asked 2 years ago by Smartlady.

Q: QuestionI am buying 2 wired ring security cameras with floodlights, plus a ring video doorbell. I need cameras w floodlights installed top & front of 2 story house, plus the video doorbell ground level front door. Does $129 price include this & any follow up?

Asked 3 years ago by jaderesearch.

• A:Answer Do it lov mine and geek squad has a can do aditude i think U will be very happy lov mine !!!

  Answered 3 years ago by MichaelCVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCould you give me an estimate for the following (individually):- 1. Installing 2 Ring floodlight (wired) and 1 ring spotlight (wired) to cover front and backyard. 2. Installing Smart lock 3. Installing the full Ring Alarm Kit

Asked 3 years ago by Sagar.

• A:Answer Installed Ring Security Alarm System Kit

  Answered 3 years ago by SheilaVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: Questioni need help changeing my ring phone number to new phone and reinstall ring camera

Asked 3 years ago by louis.

• A:Answer I would call ring customer service and they will walk you through it step by step

  Answered 3 years ago by Mygreatdisappointment

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)