Questions & Answers
- Model:
- HWM845B
- |
- SKU:
- 6252690
Highly rated by customers for: Ease of use, Performance, Size
$39.99Your price for this item is $39.99
Page Showing 61-68 of 68 questions
Q: QuestionWhat kind of drops are being used in the pictures? Is it the same oils used in diffusers?
Asked by Jon.
- A:Answer Thank you for your inquiry. You can use essential oils in the medicine cup of the unit. Please do not put it in the water, as this will damage the tank and can damage the rest of the unit. If you have any other questions please do not hesitate to contact our consumer relations team by emailing us at [email protected]. Thank you.
Answered by ManufacturerTechSupport

Q: QuestionCan I add salt to this? If yes, where exactly? My doctor specifically wanted me to be able to add salt.
Asked by Jess.
- A:Answer Manual says do not add anything into the water or tank, I would think you could possibly mix salt with water into the essential oil part of the humidifier (on top of the vent) may help. Then again, salt stuck on anything is bad, as it will start corroding whatever salt sticks on.
Answered by VitT
Q: QuestionHow come it smells of burning wires. I’ve been running it for a month now and it won’t go away. Just wondering if anyone else has this problem
Asked by Clh.
- A:Answer This is not what we expect from our humidifier. Please contact our consumer relations team by emailing us at [email protected] and we will be happy to help you. Thank you.
Answered by ManufacturerTechSupport

Q: QuestionJust took mine out for the season. Heating element is heating, steam isnt steaming. Vinegar didn't work. Ideas?
Asked by Missy.
- A:Answer How was vinegar used, in the tank with the unit on? Try cleaning the heating element with a soft sponge and vinegar. I believe there’s a reset button on the unit itself too.
Answered by Parthtc09
Q: Questionhow large a room does this handle?
Asked by Anonymous.
- A:Answer Thank you for your inquiry. This unit is rated for a medium sized room, which we measure to be a room between 250 and 400 square feet. If you have any other questions please do not hesitate to contact our consumer relations team by emailing us at [email protected]. Thank you.
Answered by ManufacturerTechSupport

Q: QuestionMy unit keeps going to red light and stops steaming after only 15 min. Have to shut down and restart. Tank is full and lined up correctly at connection
Asked by Drylips.
- A:Answer I would return the unit. Sounds like the sensor that detects the overheating of the element is defective. Make sure there is water in the bottom of the unit when the red light goes on, i.e., the water is draining properly from the tank to the heating element.
Answered by WestboundI70
Q: QuestionDoes it stop automatically when set humidity levels are achieved ?
Asked by vespillo.
- A:Answer Thank you for your inquiry. This unit does not have a humidistat, and only has a low output and high output setting. If you have any other questions, please do not hesitate to contact our consumer relations team by emailing us at [email protected]. Thank you.
Answered by ManufacturerTechSupport

Q: QuestionHello, love this humidifier EXCEPT the gurgling sound all night which is waking me up multiple times per night, is there a way to prevent this? Otherwise I will need to remove it from my bedroom and search for one that does not gurgle. Thanks
Asked by JSmith.
- A:Answer You might do better with a cool mist humidifier. The gurgling you hear with this humidifier is the boiling sound. Cool mist humidifiers are great too but need to be cleaned at least once a week to fight off mildew.
Answered by Rachel
Most-viewed items
- $63.99Your price for this item is $63.99$79.99The comparable value for this item is $79.99
- $63.99Your price for this item is $63.99$69.99The comparable value for this item is $69.99
- $249.99Your price for this item is $249.99
- $42.99Your price for this item is $42.99
- Year End Deal$54.99Your price for this item is $54.99
- $149.99Your price for this item is $149.99
- $39.99Your price for this item is $39.99$69.99The comparable value for this item is $69.99
- $99.99Your price for this item is $99.99
- $139.99Your price for this item is $139.99$153.99The comparable value for this item is $153.99
- Year End Deal$44.99Your price for this item is $44.99
- $39.99Your price for this item is $39.99
- $109.97Your price for this item is $109.97$120.99The comparable value for this item is $120.99
- $63.99Your price for this item is $63.99$79.99The comparable value for this item is $79.99
- $69.99Your price for this item is $69.99
- $149.99Your price for this item is $149.99$200.99The comparable value for this item is $200.99
- $39.99Your price for this item is $39.99
- $65.99Your price for this item is $65.99
- $109.99Your price for this item is $109.99
- $129.99Your price for this item is $129.99$159.99The comparable value for this item is $159.99























