A:AnswerHello,
It may be due to the clean water tank not being fully secured or seated on the unit. You should hear an audible click when placing the clean water tank on the unit. Please give us a call at 800.944.9200 and we can assist you further! Thank you.
The Hoover Team
A:AnswerHello Andy, please contact us directly at 800.944.9200 and we can assist you further with the brushes on this unit. Thank you!
Matt - The Hoover Team
A:AnswerHello,
Please contact us directly at 800.944.9200 and we can assist you further. Or you can always visit our Hoover .com website for product manuals and descriptions! Thank you.
The Hoover Team
A:Answeryou may want to have it serviced. Could be anything from a belt that is stuck to a motor issue. You can contact hoover to get a local service provider in your area. could be under warranty
A:AnswerThis machine stops spraying the soap when it gets too full of the dirty water and I think when it gets too hot. This happens to me all the time u have to keep shutting it off dumping the dirty water and re doing the area with forward and backward motions. Do not lift the machine up. I hope this hopes.
A:AnswerHello DayLililady,
The main difference between these units is the FH50250 is our standard Power Scrub and the FH50251 is our Power Scrub Pet model. The Pet version features a 2-in-1 Antimicrobial Pet Tool. Thank you!
Matt - Hoover Team
A:AnswerHello Dave,
In order to best assist you with this unit, please contact us directly at 800.944.9200 and we will work to diagnose and troubleshoot the issues you are experiencing. Thank you in advance!
Matt - Hoover Team
A:AnswerDeep cleaning solution by all means!!if you didnt when it gets the least little bit of water on it dirt comes off on floor.deep clean for sanitary reasons also!!
A:AnswerThere are several options: The Hoover Paws and Claws (sku 6403840), Oxy Deep Clean (sku 6403839) and more! I would recommend the Paws and Claws solution if your home has pets. Thanks, Joseph - The Hoover Team
A:AnswerYes. But with long shag start at low speed and then move to high speed. You may find high speed with the long shag creates to much mass and blocks flow. A slower speed may work better.
A:AnswerThank you for reaching out! If you go to Hoover.com ad search your model number you can find the products page here ( https://www.hoover.com/power-scrub-elite-multi-floor/FH50253PC.html#q=power%2Bscrub%2Belite&lang=en_US&start=1 ). Under specifications you will find a downloadable pdf of the manual. For the second question, fill the tank to the max fill line of the clean water tank and the solution tank to it's fill line. The solution is automatically mixed at a fixed amount, so if you put in less or more than the amount required it will not hurt your cleaning. Thanks, Joseph - The Hoover Team