Questions & Answers

15 Questions & 25 Answers
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  • Question
    To what temperature does the "steam" heat the carpet? Or, is it steam or hot water that leaves the cleaner? I want to kill and remove dust mites from carpet. Thank you.   (2 Answers)

    By Engineer1 December 16, 2016.

    Answers
    • Best 
      Answer

      Hi Engineer1! The SteamVac does not product steam. We recommend using hot tap water for best results. Please let us know if you have more questions! ~Kenya, Hoover Customer Care

      By HooverUSA December 28, 2016.

      • Brand Representative
  • Question
    can this be used as a regular vaccum for carpets??   (3 Answers)

    By aaron May 27, 2016.

    Answers
    • Best 
      Answer

      Hi aaron! No, this unit cannot be used as a regular vacuum and was designed to clean carpets with water and solution. -Michael, Hoover Customer Care

      By HooverUSA June 2, 2016.

      • Brand Representative
  • Question
    1. I see that it includes accessories for upholstery. Can I use it for stairs as well? 2. Can this be used to clean laminate flooring?   (2 Answers)

    By Gaile June 30, 2017.

    Answers
    • Best 
      Answer

      Yes, you can use this for stairs. No this can not be used for laminated floors.

      By CommunityAnswer June 30, 2017.

    • Question
      Does it work good on Berber carpet?   (2 Answers)

      By rstrode April 2, 2017.

      Answers
      • Best 
        Answer

        Hi rstrode! The SteamVac can be used on all carpet types including Berber. Please let us know if you have more questions! ~Kenya, Hoover Customer Care

        By HooverUSA May 4, 2017.

        • Brand Representative
    • Question
      To clean bare floor, it says in the manual that you have to buy the "bare floor attachment". Where do I find this? Thanks.   (1 Answer)

      By CleanFreak February 26, 2017.

      Answers
      • Best 
        Answer

        Hi CleanFreak! The part is always available at the Hoover website! The part number you need is 440007192. Hope this helps! -Michael, Hoover customer care

        By HooverUSA March 2, 2017.

        • Brand Representative
    • Question
      what is the difference between FH50026 and F5914901NC?   (1 Answer)

      By Anonymous August 6, 2016.

      Answers
      • Best 
        Answer

        Hi there! The main difference between these models is that F5914901NC comes with a hose to clean upholstery. Also, model FH50026 will come with pet cleaning solution instead of regular solution to clean the carpet. Hope this helps! –Karissa, Hoover Customer Care.

        By HooverUSA August 10, 2016.

        • Brand Representative
    • Question
      I have a wool carpet, no good to use hot water. Can I use this steam vac with normal cold water?   (1 Answer)

      By Thelsand April 21, 2017.

      Answers
      • Answer

        Hi Thelsand! Using cold water will not damage your SteamVac. However, for best results we do recommend using hot tap water. Hope this answers your question. ~Kenya, Hoover Customer Care

        By HooverUSA May 4, 2017.

        • Brand Representative
    • Question
      I am also looking at FH50170PC is this the same?   (1 Answer)

      By Darla February 12, 2017.

      Answers
      • Answer

        This works really good to be cleaning your carpet you self

        By Kendragurl July 15, 2017.

        • Verified Purchaser
        • My Best Buy® Member
    • Question
      how to put water and solution in where department because I having a leak problem when I put water in the above tank   (1 Answer)

      By charlie December 23, 2016.

      Answers
      • Answer

        Hi Charlie! If your SteamVac is leaking we'll need to take a look at it. We recommend taking it in for service. To locate authorized repair centers near you visit: http://hoover.com/locator/. Hope this helps! ~Kenya, Hoover Customer Care

        By HooverUSA December 28, 2016.

        • Brand Representative
    • Question
      is this also a steam cleaner or just a carpet / floor cleaner   (2 Answers)

      By timm November 3, 2016.

      Answers
      • Answer

        It is a steem vac for cleaning carpets not a regular vac

        By LadySunshine88 November 17, 2016.

        • Verified Purchaser
        • My Best Buy® Member

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