Questions & Answers

Q: QuestionWhat is the maximum airflow capacity of the exhaust fan?

• A:Answer The exhaust fan has a maximum airflow capacity of 300 cubic feet per minute.

Q: QuestionDoes this microwave have a timer?

• A:Answer Yes, this microwave has a timer.

Q: QuestionDoes this microwave have cooktop lighting?

• A:Answer Yes, this microwave has cooktop lighting with different settings.

Q: QuestionDoes this microwave have defrost options?

• A:Answer Yes, this microwave has auto and time defrost options.

Q: QuestionCan this microwave's turntable be turned off?

• A:Answer Yes, the glass turntable has an on/off button.

Q: QuestionHow many power levels does this microwave have?

• A:Answer This microwave has ten power levels for cooking.

Q: QuestionWill this Hotpoint model RVM5160DHWW fit in the same space and have same means of securing to the cabinet as my current Hotpoint model RVM1325ww003.

Asked 4 years ago by boby.

• A:Answer Hey there, thanks for reaching out! Yes, we're pleased to inform you that this microwave will fit your space. All 30" over-the-range microwaves are approximately the same width and are designed to fit into a 30" wide cabinet opening. Therefore, any of our 30" over-the-range models will work as a replacement for an existing 30" over-the-range model. We hope that's the answer you wanted to see! We appreciate your loyalty to us. - Guy@GEA

  Answered 4 years ago by GE Answers

  
  Helpful (5)Unhelpful (0)ReportAnswer this question

Q: Questionwhat size or type light bulb fits under the Hotpoint microwave.

Asked 2 years ago by dave.

• A:Answer Your microwave uses 2 incandescent 40W bulbs. The part number is WB25X10030 if you'd like to purchase it from GE Parts. They can be reached by calling 1-877-959-8688 M-F 9:00-7:00 EST.

  Answered 2 years ago by GE Answers

  
  Helpful (2)Unhelpful (0)ReportAnswer this question

Q: QuestionHow do you set power level

Asked 3 years ago by Anonymous.

• A:Answer you need to select the amount of time to cook first..either express (express times have the border around them only 1-6) or time cook button which you select any amount of time- and then select the power level. default is set to 10 so you just select whatever level you want to change it to

  Answered 3 years ago by Anonymous

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionMy microwave is model number RE 967 002. It is 24 W X 17 1/4 H. Will this microwave work to replace it?

Asked 5 years ago by coupe1942.

• A:Answer Hi coupe1942, thanks for your question! We're finding that your older model is a countertop/optional built in model. An over the range microwave would not make for a good replacement as they have different installation styles. The model that would make for the best replacement would be the following: PEM31SFSS. It does look like you will need to alter your cutout space a bit. So we would recommend reaching out to a cabinet professional and showing them the cutout dimensions for this unit. Those cutout dimensions can be found in the Quick Specs of this new model. If you're wanting to build this unit into surrounding cabinetry, these are the two trim kits that are associated with this unit: JX827SFSS and JX830SFSS. We hope that this helps! Stay safe. -Michael

  Answered 5 years ago by GE Answers

  
  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionI have looked at all visible areas to find my Hot Point over the oven microwave. It was likely installed when the home was new in about 1985 or so. I found a similar photo of one and the model number was KM740GXM. Is this one a suitable replacement?

Asked 5 years ago by coupe1942.

• A:Answer Hi coupe1942, thanks for reaching out! All 30" over-the-range microwaves are approximately the same width, and are designed to fit into a 30" wide cabinet opening. Therefore, any of our 30" over-the-range models will work as a replacement for an existing 30" over-the-range model. This makes choosing a replacement microwave easy! - NOTE: When replacing an over-the-range microwave, the mounting bracket included with the new microwave should be used since the mounting bracket is specific to each model. The new screws, bolts, and exhaust adapter should also be used. We hope that this helps! If you have any other questions or concerns, please feel free to send us an email or reach out to us via social media. All the best. -Michael

  Answered 5 years ago by GE Answers

  
  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionWill this fit where my dead Hotpoint Countersaver Plus fits, please?

Asked 5 years ago by Giff.

• A:Answer Google your old model and write down the dimensions and do the same on the Hotpoint. As long as the dimensions are the same or less it will fit.

  Answered 5 years ago by JimlVerified Purchase

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionI need a microwave that will vent external please.

Asked 6 years ago by picky.

• A:Answer Hi picky - The microwave can be vented to the outside. The over-the-range microwave ovens are designed for adaptation to the following three types of ventilation to suit your installation needs: *Outside Exhaust (Vertical – Delivered from factory in vertical position). *Outside Exhaust (Horizontal). *Recirculating (Non-vented ductless). You can also view the Installation Guide online for complete details: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-40675-4.PDF - Thanks for choosing Hotpoint. Enjoy! Sue

  Answered 6 years ago by GE Answers

  
  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionHow much do you charge to instal an over rang microwave. We have one now, but it seems to be dying.

Asked 1 year ago by Anonymous.

• A:Answer To better answer your question, please contact the Best Buy Customer Service team or your local retail store.

  Answered 1 year ago by GE Answers

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan this microwave be adapted to counter top? Or do you have a countertop version?

Asked 2 years ago by Curious.

• A:Answer Hi - thanks for reaching out! This microwave cannot be installed on a countertop. Over-the-Range Microwave ovens cannot be used on a counter or shelf and are not UL (Underwriters Laboratory) approved for this purpose. Keep in mind the underside is not flat on an Over-the-Range Microwave oven, which would not provide a stable surface. Additionally, there can be a heat issue, especially if the vent fan or surface lights were accidentally turned on. We hope this is helpful and please reach out anytime if you have any other questions. Take care. Lauren@Hotpoint

  Answered 2 years ago by GE Answers

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionIM LOOKING FOR HOTPOINT RVM1435WD I SEE IT IS DISCONTINED. DOES THE HOTPOINT Model:RVM5160DHWW WILL THAIS WORK. iT GOES ABOVE THE STOVE

Asked 2 years ago by jANICE.

• A:Answer Hi - Thank you for your interest in a new Hotpoint over-the-range microwave. Great news! All of our over-the-range microwaves will fit in a 30" wide opening. We do recommend using the mounting bracket and hardware that will be packaged with the new microwave. This is a great model and we hope you choose one for your home. All our best! Vikki@Hotpoint

  Answered 2 years ago by GE Answers

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes the vent come on any time something is being cooked? (Or, only if you turn it on by pushin the button?)

Asked 3 years ago by steve.

• A:Answer Hello- Thanks so much for your purchase and for your question. We are happy to help! This does have an Automatic Fan feature but if it doesn't come on and you are boiling water or cooking something that needs a fan, you can go ahead and press it and turn it on. The Automatic Fan feature protects the microwave from too much heat rising from the cooktop below it. It automatically turns on at low speed if it senses too much heat. Note: If you have turned the fan on you may find that you cannot turn it off. The fan will automatically turn off when the internal parts are cool. It may stay on for 30 minutes or more after the cooktop and microwave controls are turned off. If you have any questions in the future, please let us know. We are happy to help! Joyce@GEA

  Answered 3 years ago by GE Answers

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWe have an older microwave GE 1.6 cu ft. over the range, model number JVM316ODF. Will this fit the same space or is there another better fit?

Asked 3 years ago by Cabingirl.

• A:Answer Hello. Thanks for reaching out to us! All 30" over-the-range microwaves are approximately the same width, and are designed to fit into a 30" wide cabinet opening. Therefore, any of our 30" over-the-range models will work as a replacement for an existing 30" over-the-range model. When replacing an over-the-range microwave, the mounting bracket included with the new microwave should be used since the mounting bracket is specific to each model. The new screws, bolts, and exhaust adapter should also be used. You can also consider models JVM3160RFSS, JVM3162RJSS, and JVM3162DJBB. We know you will make a great choice! All the best.- Kianna@GEA

  Answered 3 years ago by GE Answers

  
  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionHi there; I have a Model RVM225BL 002 SERIAL FR982392S An over the range microwave. Do you sell this product ? If not, do you have a replacement? Thanks.

Asked 3 years ago by Anonymous.

• A:Answer Hello- Thanks so much for checking with us. We are happy to help! The final production of this model was back in 1995. This model was 850 Watts. Our current Hotpoint model or any GE model would be a great replacement. If you have any questions in the future, please let us know. We are here to help! Joyce@GEA

  Answered 3 years ago by GE Answers

  
  Helpful (0)Unhelpful (0)ReportAnswer this question